We are currently seeking an Associate to join the Private Capital Solutions (PCS) Client Service Team under our Client Coverage organization in Tokyo.
Team members handle a variety of methodology, usage, interpretational, and technical questions on our products and services, primarily via telephone and email, with occasional travel for on-site presentations or trainings.
The role involves working with MSCI PCS products assisting clients to streamline the investment process and enable data-driven decisions for private capital investments.
Team members work closely with sales executives and relationship managers to maintain and develop client relationships.Currently, the PCS Client Service teams are present in the following locations: Manila, Stellenbosch, Sofia, Monterrey, and New York.
Your Key Responsibilities
Scope Of Responsibility
Gain a thorough understanding of the MSCI PCS product suite and how its products fit into the organization and its processes
Analyze, understand and competently address clients' queries, concerns and requests
Act as point of contact and take ownership of all routine client inquiries and data requests
Participate in developing client relationships through proactive follow up on issues raised by clients
Keep up with current events and trends in the market place, and analyze market performance and data for our clients on a reactive and a proactive basis
Maintain relationships by ensuring relevant product information is shared with clients
Liaise with other MSCI departments to ensure all clients' requests/inquiries are managed appropriately
Provide on-site/virtual client presentations or trainings
Provide client feedback to the Coverage, Product Management, Research, and Production groups
Participate in the development of colleagues by training new hires and knowledge sharing throughout the organization
Specific Knowledge/Skills Required
Your skills and experience that will help you excel
A self-starter who is highly motivated, and has the ability to work individually and within a team
Strong analytic, quantitative, problem-solving and organizational (i.e., ability to handle multiple projects under tight, short-term deadlines) skills
Have a fair understanding of the Private Capital landscape including current trends, key market players and investment strategies
Excellent verbal and written communication skills in English and Korean with the ability to articulate complicated concepts or methodologies verbally and in writing to senior management and clients
Able to work with diverse cultures on a global team, and knows when to involve appropriate colleagues in projects regardless of function, geography, and business line
Adept in the use of Microsoft Office and tool
Must be able to communicate effectively in English and Japanese (written and spoken)
Desired Experience
1-3 years of finance, accounting, or investment experience
1-3 years of experience working on portfolio analysis and/or performance measurement
1-3 years of training, consulting, or client presentation experience
Desired Qualifications
Required - Undergraduate Degree in finance, economics, or other related quantitative fields; Highly desired - Master's Degree in Business Administration, Finance, Financial Mathematics or equivalent, either completed or studying a Finance related professional qualification e.g.
About MSCI
What we offer you
Transparent compensation schemes and comprehensive employee benefits, tailored to your location, ensuring your financial security, health, and overall wellbeing.
Flexible working arrangements, advanced technology, and collaborative workspaces.
A culture of high performance and innovation where we experiment with new ideas and take responsibility for achieving results.
A global network of talented colleagues, who inspire, support, and share their expertise to innovate and deliver for our clients.
Global Orientation program to kickstart your journey, followed by access to our platform, AI Learning Center , LinkedIn Learning Pro and tailored learning opportunities for ongoing skills development.
Multi-directional career paths that offer professional growth and development through new challenges, internal mobility and expanded roles.We actively nurture an environment that builds a sense of inclusion belonging and connection, including eight Employee Resource Groups.
All Abilities, Asian Support Network, Black Leadership Network, Climate Action Network, Hola MSCI, Pride & Allies, Women in Tech, and Women's Leadership Forum.
At MSCI we are passionate about what we do, and we are inspired by our vision – to power better decisions.
This is a space where you can challenge yourself, set new standards and perform beyond expectations for yourself, our clients, and our industry.
MSCI strengthens global markets by connecting participants across the financial ecosystem with a common language.Our research-based data, analytics and indexes, supported by advanced technology, set standards for global investors and help our clients understand risks and opportunities so they can make better decisions and unlock innovation.
We serve asset managers and owners, private-market sponsors and investors, hedge funds, wealth managers, banks, insurers and corporates.MSCI Inc. is an equal opportunity employer.
It is the policy of the firm to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, creed, age, sex, gender, gender identity, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy (including unlawful discrimination on the basis of a legally protected parental leave), veteran status, or any other characteristic protected by law.
MSCI is also committed to working with and providing reasonable accommodations to individuals with disabilities.If you are an individual with a disability and would like to request a reasonable accommodation for any part of the application process, please email and indicate the specifics of the assistance needed.
Please note, this e-mail is intended only for individuals who are requesting a reasonable workplace accommodation; it is not intended for other inquiries.
To all recruitment agenciesMSCI does not accept unsolicited CVs/Resumes. Please do not forward CVs/Resumes to any MSCI employee, location, or website. MSCI is not responsible for any fees related to unsolicited CVs/Resumes.
Note on recruitment scams
We are aware of recruitment scams where fraudsters impersonating MSCI personnel may try and elicit personal information from job seekers.
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