Customer Support Representative

1週間前

Tokyo Commscope

We're looking for a Representative, Customer Experience to support our Outdoor Wireless Network (OWN) business segment.

Your Key Responsibilities:

  • Process sales orders from customers and ensure timely shipment.
  • Monitor and follow up on shipment schedules to expedite delivery.
  • Provide pre- and post-order support to customers.
  • Respond to customer inquiries.
  • Develop relationships with customers, prospects, colleagues, and supervisors.

Requirements:

  • Bachelor's degree with 3+ years of experience in customer support or order management.
  • Fluent Japanese and high-level English proficiency.
  • Excellent communication and negotiation skills.
  • Attention to detail and time management skills.

About Us:

We're CommScope, a leader in communications technology. Our team pushes boundaries to deliver connectivity that empowers how we live, work, and learn.

Join us at CommScope if you want to grow your career alongside forward-thinking individuals who strive to create what's next.

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