Job Description

Career Opportunity for an IT Delivery Lead (Product Tower) in Japan

■ IT Delivery Lead (Product Tower) 

■ Company Overview

 A leading global organization in the insurance and financial services sector, this company is known for offering comprehensive commercial and personal coverage solutions to businesses and individuals worldwide. With a strong international footprint and a robust property-and-casualty network, it consistently drives innovation and helps shape the future of the insurance industry. The organization is committed to supporting clients through uncertainty while fostering a culture of continuous learning, growth, and empowerment for its people.  

■ Your Role and Responsibilities 

Product Tower's IT Delivery Lead is responsible for planning, executing, and delivering complex product development projects that align with the company's business objectives. Acting as the primary liaison between business stakeholders, IT teams, and external partners, you will ensure solutions for products are delivered for agreed scope, on time, within budget, and meet quality standards.

●Serve as the day to day owner of assigned IT product development projects, coordinating all activities and communications.

●Lead requirements gathering workshops, document business and technical requirements, and secure stakeholder approval.

●Develop and maintain project roadmaps, detailed project plans, budgets, and risk/regression registers.

●Facilitate cross functional collaboration among development, infrastructure, security, QA, and operations teams.

●Drive process improvements and adopt best practices (e.g., DevOps, CI/CD, Agile).

●Support procurement processes, including RFP preparation, vendor evaluation, and contract negotiations.

●Oversee technical integration efforts with third party systems and internal platforms.

●Ensure alignment of solutions with enterprise architecture, information security, and compliance standards.

●Manage change control, issue resolution, and escalations in a timely manner.

●Coordinate and govern User Acceptance Testing (UAT), ensuring comprehensive test plans, scenarios, and sign off.

●Mentor and provide guidance to business analysts, project coordinators, and junior team members.

■ Experience and Qualifications

●Bachelor's or Master's degree in Computer Science, Engineering, or related field.

●8+ years of progressively responsible experience managing and delivering IT projects.

●Proven track record in both Waterfall and Agile (Scrum/Kanban) delivery methodologies.

●Experience working with on‑shore and off‑shore development teams.

●Familiarity with integrated enterprise systems (ERP, CRM, APIs, cloud services)

●Solid understanding of SDLC, DevOps practices, and ITIL principles.

●Proficiency in project management tools (e.g., Jira, MS Project, Confluence).

●Bilingual proficiency: Japanese (N1/N2) and English (business fluent).

■ Good Reasons to Join

●High-visibility IT Delivery Lead role owning end-to-end product development

●Opportunity to work with a global, stable brand investing in technology modernization

●Strong business × IT bridge role with direct stakeholder interaction

●Hands-on exposure to Agile, DevOps, CI/CD and enterprise systems

●Leadership opportunity through mentoring and delivery ownership (not just coordination)

●Work in a bilingual, international environment within Japan

●Added strategic exposure through vendor management and RFP processes

■ Work Location

Tokyo, Japan- Hybrid

Details will be provided during the meeting.