- 成長できる環境で多様な業務を担当
- チーム基盤を支える重要ポジション
企業情報
長い歴史を持つ世界的ラグジュアリーブランドで、洗練された顧客体験を提供し続けている企業です。伝統と革新を大切にし、社員一人ひとりがブランド価値の向上に貢献できる環境を整えています。
職務内容
- コンタクトセンターの一般事務および管理業務
- オンライン購入品の在庫調整・顧客連絡(電話/メール)
- 修理見積・配送進捗に関する顧客対応
- データ入力・集計・オンライン注文状況の確認
- プロジェクトサポート業務
- 社内各部署・ブティックとの連絡調整
- 顧客への変更連絡(電話/メール)
- 報告書作成・分析業務
理想の人材
- ブランド業界での 3年以上の事務経験
- 20名以上のチームでの勤務経験(5年以上)
- 電話・メールを含む 社内外との多様なコミュニケーションスキル
- 複数ツール(10以上)を使用するPC操作スキル
- Microsoft・Salesforce など エンタープライズツールの知識/使用経験
- コンタクトセンター関連ツールの知識(あれば尚可)
- 高い マルチタスク能力
- 論理的・批判的思考力
- ビジネスレベルの日本語
- 読み書きレベルでの英語力(TOEIC 600/TOEFL iBT 46/IELTS 5.5 以上)
条件・待遇
- 年収4000000円〜6000000円
- 高品質の顧客体験を支える中枢チームでのキャリア形成
- 新しいツールやプロジェクトに挑戦できる環境
- ビジネスレベルの英語を活かし、さらに成長できる
- 都心の洗練された環境で働く就業環境
- 多様な業務を通じたマルチスキルの習得
Contact: Ayumi Nandinzurkh
Quote job ref: JN
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Tokyo Michael Page球: とれき · 高2! 20 · ソ ァ://1086//.com · B3 // 20000-50000/year , · A , · H 10-15 years of experience in client care and management roles, with a focus on customer service and team coordination. · ...
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Tokyo Michael Page'成長できる環境で多様な業務を担当 · チーム基盤を支える重要ポジション','ブランド業界での3年以上の事務経験','20名以上のチームでの勤務経験(5年以上)','電話・メールを含む社内外との多様なコミュニケーションスキル','複数ツール(10以上)を使用するPC操作スキル'、 · '高いマルチタスク能力','論理的・批判的思考力' · 'ビジネスレベルの日本語' · '読み書きレベルでの英語力(TOEIC600/TOEFLiBT46/IELTS5.5以上) · ',年収4000000円〜6000000円 · ...
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