Location:
Tokyo, Japan (Hybrid)
Department:
Risk & Compliance
Reports to:
Head of Risk & Compliance
We are looking for a Risk & Compliance Manager to lead and manage regulatory compliance, merchant underwriting, and ongoing risk monitoring for our payment services business.
You will play a critical role in ensuring we meet local regulatory requirements, proactively manage risk exposure, and maintain a secure and trusted payments environment for our merchants and partners.
This role is suitable for someone who understands the payments ecosystem, has a strong compliance mindset, and can work cross-functionally with Sales, Operations, Legal, and Finance.
Regulatory Compliance
Ensure the company remains compliant with all relevant payments and financial services regulations (e.g., PSP law, AML/CFT guidelines, data privacy standards).
Implement and maintain internal policies, procedures, and documentation to support compliance.
Monitor updates to regulations and communicate impacts to internal stakeholders.
Merchant Risk & Underwriting
Conduct KYC/KYB checks during merchant onboarding.
Perform risk assessments for new merchant applications across various verticals.
Evaluate business models for compliance with card scheme and local PSP regulations.
Approve or escalate high-risk merchants as needed.
Ongoing Risk Monitoring
Monitor transaction patterns to identify suspicious or high-risk activity.
Manage chargeback and fraud prevention strategies in collaboration with Product and Operations.
Analyze risk trends and introduce controls to mitigate exposure.
Support investigations and file SAR/STR reports when required.
Internal Collaboration
Train Sales and Merchant Support teams on compliance & risk policies.
Partner with Product/Engineering to enhance risk monitoring systems and automation.
Support cross-border compliance discussions with HQ or global compliance teams.
Qualifications
Must-Have
3-7 years of experience in payments, fintech, banking, or card acquiring.
Working knowledge of AML/CFT, KYC, and regulatory requirements within financial services.
Experience conducting merchant underwriting or transaction monitoring.
Strong analytical and decision-making skills.
Business-level English and Japanese.
Nice-to-Have
Experience working with card networks, acquirers, or gateways.
Familiarity with transaction monitoring platforms and risk scoring tools.
Experience in startup / scale-up environment.
Knowledge of cross-border payments or high-risk merchant verticals.
What We Offer
Opportunity to shape the compliance framework of a fast-growing PSP.
High ownership, impact, and visibility across the organization.
Hybrid work model and flexible working environment.
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