This is Adyen

Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. 

For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster.

Payments Partnership Manager

Adyen is looking for a Payment Partnerships Manager to advance Adyen's strategy and agenda with key payment partners in Japan (e.g. Visa, Mastercard, JCB, PayPay, FeliCa).

In this role, you will manage Adyen's strategic payment partnerships, using influence and persistence to build strong relationships across partner organizations and strengthen Adyen's reputation in the Japanese market. Internally, you will work closely with cross-functional teams (Product, Account Management, Finance, Compliance, etc.) to build successful, long-term partnerships. You will also act as a payments subject matter expert within the Japan office.

This role requires a broad skill set, including stakeholder engagement, coordination of operational and financial performance, deep knowledge of payment products, business development, project management, and go-to-market strategy. You will play a key role in accelerating Adyen's growth in Japan. This is a full-time position based in our Tokyo office.

What you'll do

• Act as the primary point of contact for payment partners, taking full ownership both internally and externally. Manage all aspects of each partnership, including prioritisation of focus areas, evaluation of new initiatives, and ongoing partner management
• Define and execute a comprehensive, proactive partnership strategy for a portfolio of critical payment partners
• Collaborate closely with cross-functional teams (Product, Data, Compliance, Engineering, Scheme Operations, Risk, Account Management, etc.) to improve performance across core payment processes
• Elevate Adyen's positioning by identifying business development opportunities, driving co-marketing initiatives, and facilitating joint product development
• Enable knowledge sharing across the organisation by ensuring teams fully leverage the technical and commercial aspects of the Adyen products you manage
• Negotiate preferential commercial and operational terms with payment partners on behalf of Adyen and its merchants
• Manage day-to-day operational activities, including partner applications and related processes

Who you are

• An experienced payments professional with 4+ years of experience at Japanese payments companies or financial institutions (e.g. card networks, fintechs, acquirers, PSPs)
• A collaborative team player who can build and manage relationships with internal and external stakeholders across functions and seniority levels
• Comfortable working in a global, multicultural environment
• A critical thinker who makes data-driven decisions, sets clear goals, and drives outcomes, while maintaining a hands-on approach
• Strong understanding of payment products, with the ability to support Product teams in informed decision-making
• Capable of leading and coordinating escalations involving business-critical processes
• A quick and enthusiastic learner who takes a "launch fast and iterate" approach to problem-solving
• A self-starter who can operate independently and take ownership
• Native or fluent Japanese, with business-level English proficiency

Our Diversity, Equity and Inclusion commitments 

Our unique approach is a product of our diverse perspectives. This diversity of backgrounds and cultures is essential in helping us maintain our momentum. Our business and technical challenges are unique, and we need as many different voices as possible to join us in solving them - voices like yours. No matter who you are or where you're from, we welcome you to be your true self at Adyen. 

Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does this sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application

What's next?

Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role. Learn more about our hiring process here. Don't be afraid to let us know if you need more flexibility.

This role is based out of our Tokyo office. We are an office-first company and value in-person collaboration; we do not offer remote-only roles.