As the Delivery Executive, you will be responsible for the end-to-end success of large, global, highly complex projects, including co-development projects involving on-premise, hybrid, and cloud delivery models. The candidate will own the project relationship and be the liaison between the company and client to ensure that all targets and requirements are met, including all project milestones and budgets.
A Day In The Life Typically Includes:
• Work with Sales, Architects, Services, and others to set scope, staffing, and organizational aspects of a new engagement.
• Oversee the creation of the delivery solution, scope, and Statement of Work (SOW).
• Build and maintain relationships with existing customers to ensure engagement and optimal value from services.
• Coach and mentor Project Managers, facilitating ongoing analysis and review of engagements.
• Lead escalation mitigations and recovery relationship management.
• Communicate with Infor, partner, and customer executives.
• Review staffing plans, budgets, and schedules for proposed work.
Basic Qualifications:
• Industry experience in Process Manufacturing such as Food and Beverage, Chemicals, Life Sciences, and Distribution.
• Agile methodology experience: including Sprint Planning, Scrum Management, Story-Pointing, and Burn-downs/Burn-ups.
• Professional services experience for an enterprise software company, ideally in cloud applications or systems integration consulting.
• Experience in managing global custom and/or co-development projects, managing multiple functions, projects, and priorities.
• Experience in budget management related to programs and projects.
Preferred Qualifications:
• Experience working collaboratively to establish relationships with customer executives and Infor colleagues.
• Experience in influencing, persuasion, and negotiation at various business levels.
• Willingness to travel 50-65%, including international travel.
About Infor
Infor is where ambition meets impact. Join a global community of bold thinkers and innovators, where your expertise doesn't just solve problems. it shapes industries, unlocks opportunities, and creates real-world impact for billions of people. At Infor, you're not just building a career. you're helping to build what's next.
Infor is a global leader in business cloud software products for companies in industry specific markets. Infor builds complete industry suites in the cloud and efficiently deploys technology that puts the user experience first, leverages data science, and integrates easily into existing systems. Over 60,000 organizations worldwide rely on Infor to help overcome market disruptions and achieve business-wide digital transformation.
For more information visit [1]
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Our Values
At Infor, we strive for an environment that is founded on a business philosophy called [1] Principle Based Management (PBM) and eight Guiding Principles: integrity, stewardship & compliance, transformation, principled entrepreneurship, knowledge, humility, respect, self-actualization.
We have a relentless commitment to a culture based on PBM. Informed by the principles that allow a free and open society to flourish, PBM prepares individuals to innovate, improve, and transform while fostering a healthy, growing organization that creates long-term value for its clients and supporters and fulfillment for its employees.
Infor is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive work environment. Infor does not discriminate against candidates or employees because of their sex, race, gender identity, disability, age, sexual orientation, religion, national origin, veteran status, or any other protected status under the law. If you require accommodation or assistance at any time during the application or selection processes, please submit a request by following the directions located in the [2] FAQ section.
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We have been made aware of unauthorized individuals posing as Infor recruiters, including some who have made fraudulent offers of employment. Please read our [3] guidelines and protect yourself from recruitment scams.
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References
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