Organization- Caption by Hyatt Kabutocho Tokyo
*Summary
ハイアットが提供する価値*
すべては、思いやりの心からはじまり、思いやりの心こそがハイアットなのです。ハイアットでは、世界のどこにいても自宅のようにくつろげる帰属の力を信じています。そして、 キャリアのあらゆるステージにホームがあります。 私たちは、好奇心を育み、個人とプロフェッショナルを成長させるための新しいスキルの習得をサポートします。また、私たちは温かく、共感、尊重の文化をつくります。そしてつながりを築き、成功を共に祝い、一体感のある環境を一緒に作ります。
ハイアットの存在意義であるパーパス 「私たちは思いやりの心で相手の最高を導きだします。」を体現することで、ハイアットのビジョンである「理解と思いやりの世界」を達成できると考えています。
私たちのホテルとカルチャー
「キャプション by Hyatt 」はハイアットが 2019 年に発表した新しいブランドで、ホテルの地元に密着したカジュアルでユニークなホテルです。「キャプション by Hyatt 」 に集まる人が創り上げる、すなわちホテルが真のコミュニティーとなるようにデザインされています。「トークショップ」があり、そこはお客様が一日を通して、飲食を楽しんだり、仕事をしたり、友達と遊んだり、ただ寛いだりできるスポットになっています。お客様に「あなたができること、あなたになることができる」場所を提供します。そして私たち「キャプション by Hyatt 兜町 東京」は、サステナブルな街づくりの象徴となり、兜町の地域コミュニティーとの連携にも力を注ぎます。温かくフレンドリーにお客様をお迎えし、一緒に「キャプション by Hyatt 兜町 東京」を創り上げる仲間を募集します。
フロントオフィスチームリーダーに期待される役割
・ チェックイン・チェックアウト対応
・ 館内案内、周辺情報の提供
・ 電話・メール対応
・ フロント業務関わる事務処理
・ 他部署のサポート
・ トレーニング、チームメンバーのケア
給与
・ 月給 333,000 円 ~ 383,333 円 (想定年収 4,000,000 円 ~ 4,600,000 円)
*月給には 25 時間相当の固定残業代を含みます。 (1 ヶ月あたり 51,500 円 〜 59,200 円 )
固定残業時間を超えた勤務時間については別途残業代を支給します。
*試用期間 3 ヶ月あり。給与は本採用時と同じ給与を支払います。
福利厚生プログラム
昇給、賞与あり。ビジネスの状況と個人のパフォーマンスによる。(年 1 回)
社会保険(健康保険・厚生年金保険・雇用保険)
試用期間終了後、世界各地のハイアット宿泊施設を無料および割引で利用
ハイアットの e ラーニングと能力開発プログラム など
Employee Value Propositions
At Hyatt, we believe in the power of belonging – of making people feel at home no matter where they are in the world. W e believe that there's a home for every stage of your career. We nurture curiosity and roles at Hyatt will help you learn new skills that support your personal and professional development. Care defines us at Hyatt.It's our superpower. We create a culture of warmth, empathy and respect. We build connections, celebrate success and create inclusive environments, together.
To demonstrate the Hyatt's purpose – We care for people, so they can be their best in daily operation, we believe that our mission " We deliver distinctive experience for our guests" will be achieved.
*About Hotel And Culture*
Caption by Hyatt is a new brand introduced by Hyatt in 2019.It is a community-rooted hotel that values connection, welcoming both locals and travelers alike. Rather than simply existing in a city, it thrives as part of the neighborhood — a place where guests can truly feel the local spirit and culture. Caption by Hyatt Kabutocho Tokyo is opening in Nihonbashi Kabutocho, one of Tokyo's most talked-about and evolving areas.As we contribute to sustainable urban development, we are also committed to sharing and shaping a new culture. We warmly and genuinely welcome every guest, and we are looking for team members who want to help us build Caption by Hyatt Kabutocho Tokyo together.
What are your main responsibilities as a Front Office Team Leader
・Main role and responsible for Check-in and Check-out.
・ Providing information about the hotel and the surrounding area
・ Handling phones and emails
・ Training and caring for team member
Salary
・Monthly salary: ¥ 333,000 – ¥ 383,333 (Annual income: ¥ 4,000,000 – ¥ 4,600,000)
The monthly salary includes a fixed overtime allowance equivalent to 25 hours
( ¥ 51,500 to ¥ 59,200 yen per month). Separate overtime pay will be provided for working hours exceeding the fixed overtime hours
・Includes a 3-month probation period. Salary remains the same during this period
Benefits Program
・Annual salary review and bonus, based on business and individual performance
・ Social insurance coverage (health, pension, and employment insurance ・
・ Access to free and discounted stays at Hyatt hotels worldwide after the probation period
・Hyatt's e-learning and professional development programs, among others.
*Qualifications
応募資格*
・ 2 年以上程度のフロントオフィス経験者尚可
・ チームワーク、協調性、積極的にコミュニケーションが取れる方
・ 英語力必須
Qualifications
・2 years' experience at Front Office
・Teamwork, coordination, and ability to communicate actively
・English skills are necessary
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