An Executive Lounge Manager is responsible for the satisfaction of executive Guests throughout their stay at the hotel by ensuring that enquiries receive responses and advice and information is delivered when requested.
What will I be doing?
As an Executive Lounge Manager, you are responsible for the satisfaction of executive Guests throughout their stay at the hotel by ensuring that enquiries receive responses and advice and information is delivered when requested. An Executive Lounge Manager contributes to the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:
- Manage the performance of the Executive Lounge in the hotel
- Deliver the highest quality and brand service standards to consistently meet and exceed executive Guest and VIP expectations
- Handle enquiries and complaints, promptly and efficiently
- Ensure that all Guest supplies and amenities are offered and replenished to the required standards
- Manage a Team that is current with all hotel services as well as VIP requests and special events and that demonstrate a knowledge of external locations, attractions and landmarks in the vicinity
- Ensure the Team projects a professional manner with an emphasis on hospitality and Guest service
- Ensure the Team complies with Hotel security, fire regulations and all health and safety legislation
- Executive tasks as instructed by the Executive Lounge Manager
- Serve your role and Team in an environmentally-conscience manner
What are we looking for?
Executive Lounge Manager serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
- Previous supervisory experience in the hotel, leisure or retail sector
- Calm, efficient and organised
- Excellent personal presentation and communication skills
- A passion for delivering exceptional levels of Guest service
- Ability to listen and respond to demanding Guest needs
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
- Previous experience in Executive Lounge Supervisor or Manager in a hotel environment
- Multi-lingual
- Accountable and resilient
- Ability to work under pressure
- Flexibility to respond to a range of different work situations
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all
Work Locations
Hilton Hiroshima
Schedule
Full-time
Brand
Hilton Hotels & Resorts
Job
Guest Services, Operations, and Front Office
-
Higashihiroshima, Hiroshima Hilton+Job summary · A Executive Lounge Manager is responsible for the satisfaction of executive Guests throughout their stay at the hotel by ensuring that enquiries receive responses and advice and information is delivered when requested. · +ResponsibilitiesManage the performance of t ...
-
Bartender/ バーテンダー
2週間前
Higashihiroshima, Hiroshima HiltonWith thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget ...
-
Higashihiroshima, Hiroshima Micron Technology ￥2,000,000 - ￥2,800,000 per yearThe Principal Construction Sourcing Project Manager will lead the procurement activities at the project level for major construction projects. · Tender management; · Contract terms and conditions discussions and finalization with successful bidders · ...
-
Higashihiroshima, Hiroshima Micron TechnologyMicron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. · ...
-
Higashihiroshima, Hiroshima Micron TechnologyWe are seeking a Cost Strategic Program Engineer to enable Fab15 to set Best-in-Class performance on Cost metrics. · ...
-
Higashihiroshima, Hiroshima RakutenThis position belongs to Rakuten Group, Inc. and is contracted to perform Rakuten Mobile operations. · This business unit entered the carrier business with innovative technology and advanced features and continues to take on challenges to provide attractive services. · Rakuten Mo ...
-
Higashihiroshima, Hiroshima Micron Technology ￥2,000,000 - ￥2,500,000 per yearAs an EUV Lead, Operation Central Team (OCT) Central Process and Equipment Engineering (CPEE) Photo Scanner at Micron Technology, Inc., you will lead a global team and suppliers to achieve and maintain outstanding EUV Ecosystem in high volume manufacturing. · Ensure a safety-firs ...
-
Higashihiroshima, Hiroshima Micron TechnologyWe are responsible for reliably carrying out tasks such as preparing government-required reports for research and development projects funded by government grants, · responding to audits, · ordering subsidized equipment, · and managing assets. · In the future ongoing skill develo ...
-
Launch Leader
2週間前
Higashihiroshima, Hiroshima Visteon Corporation ￥2,000,000 - ￥2,800,000 per year+Enabling a software-defined, electrified future. Visteon is a technology company that develops and builds innovative digital cockpit and electrification products at the leading-edge of the mobility revolution. · +Progress management of factory preparation status · Determine the ...
-
Higashihiroshima, Hiroshima Micron Technology ￥1,018,000 - ￥1,260,000 per yearTo transform how the world uses information to enrich life for all and maximize probe output ensuring on-time customer delivery commitments as a Probe Operation Engineer at Micron Technology Inc. · ...
-
Higashihiroshima, Hiroshima Atlas Copco ￥900,000 - ￥1,200,000 per yearJoin us on our journey for a better tomorrow. · Plan and execute service activities. · Installation, maintenance, trouble shootingand etc., which related after sales service of equipment mainly used for bodyshop of automobile manufacture. · ...
-
QMS Audit
1ヶ月前
Higashihiroshima, Hiroshima Micron Technology ￥200,000 - ￥600,000 per yearQMS Audit / EFQM Engineer plays a key role in driving continuous improvement based on Micron's Quality Management System (QMS) and EFQM model, contributing to enhanced customer satisfaction. · ...
-
Higashihiroshima, Hiroshima Micron Technology ￥15,000,000 - ￥25,000,000 per yearWe are building one of the most exciting multi-billion-dollar construction programs in the world. The Finance - Global Construction Controller team is looking for a Construction Controls Manager to support regional (Japan/North Asia) construction projects. We are looking for a pe ...
-
Higashihiroshima, Hiroshima Micron Technology ￥15,000,000 - ￥20,000,000 per yearMicron Technology is seeking a highly skilled technical leader to join our Operations Central Team (OCT) in the Photo Process and Equipment Engineering (PEE) division. · Maintain open and effective communication with peer groups and cross-functional teams. · Promote global knowle ...
-
Assistant Food
2週間前
Higashihiroshima, Hiroshima HiltonThe Assistant Food & Beverage Manager has key responsibility of ensuring all Food & Beverage outlets are managed as successful independent profit centers. · ...
-
Higashihiroshima, Hiroshima Micron Technology ￥2,000,000 - ￥2,800,000 per yearTo transform how the world uses information to enrich life for all, · Micron Technology is a world leader in innovating memory and storage solutions · that accelerate transformation of information into intelligence, · inspiring learning communication progress faster than ever.Mic ...
-
mfg mxt engineer
1週間前
Higashihiroshima, Hiroshima Micron TechnologyWe are an industry leader in innovative memory and storage solutions transforming how the world uses information to enrich life for all. · ...
-
Higashihiroshima, Hiroshima Micron Technology $80,000 - $120,000 per yearAs a Procurement Program Specialist at Micron Technology, you will be responsible for working with the leadership team to manage projects and programs including communication and change management. The Procurement Program Specialist will provide direction and guidance for managin ...
-
Higashihiroshima, Hiroshima Micron Technology ￥4,500,000 - ￥6,300,000 per yearWe are seeking an Environmental Health Safety (EHS) Engineer to join our team at Micron Technology. · Micron's vision is to transform how the world uses information to enrich life. · The successful candidate will be responsible for developing implementing and continually improvin ...
-
SIA MAS Engineer
2週間前
Higashihiroshima, Hiroshima Micron TechnologyMicron Technology is seeking an SIA MAS Engineer to drive improvements in scheduling and automation at Fab15. The ideal candidate will have deep understanding of scheduling systems and proficiency in tools such as SQL, RPA, UiPath. · ...
-
Higashihiroshima, Hiroshima Micron Technology ￥4,000,000 - ￥6,000,000 per yearThis position involves utilizing Electron Beam Inspection (EBI) technology to detect and analyze microscopic defects in semiconductor manufacturing processes. The engineer will contribute to yield improvement and quality enhancement by identifying electrical defects such as short ...
