Autodesk is seeking a dynamic and seasoned leader to oversee the company's consulting team in Japan. As a key member of the Management team within our Enterprise Customer Success organization, this individual will be responsible for articulating the vision of success to customers while energizing a team of highly skilled professionals who are helping to redefine their business.

About the Role

The Manager, Consulting Services will have direct involvement in shaping how Autodesk delivers services as well as interface with other thought leaders within the company and beyond. This position is based in Tokyo, Japan, and offers a unique opportunity to work with a global leader in design, engineering, construction, and entertainment software.

Autodesk helps people imagine, design, and create a better world by providing an unparalleled depth of experience and a broad portfolio of software to give customers the power to solve their design, business, and environmental challenges. In addition to designers, architects, engineers, contractors, and media and entertainment professionals, Autodesk also supports students, educators, and casual creators through user-friendly applications.

Key Responsibilities

• Directly manage a team of highly capable consultants working in the Japan market with while meeting key KPIs.
• Demonstrate excellence in strategic thinking, business process optimization, and engagement planning.
• Work collaboratively with other functions to drive bookings (sales function) and customer success (customer success management function).
• Become a trusted business partner to customers as well as across Autodesk for professional services.
• Manage execution excellence – e.g. proactively manage engagement schedules and staffing plans, prepare, review, and manage deliverables to the customer, etc.
• Develop best in-class consultants through coaching and development/training plans based on current and anticipated demand in skills and individual's career growth aspirations.
• Ensure that team members perform to the highest level of quality and professionalism.

Requirements

• Demonstrated strong leadership, taking initiative and ability to drive decisions and get closure on recommendations and issues.
• 3 years experience of managing a team.
• Proven ability to work with diversified technical, sales, and project management teams.
• Must have at least seven (7) years of hands-on experience in either the Manufacturing or AEC industries, with a clear understanding of the business processes in that industry.
• Must have a working knowledge of software development lifecycle processes and how to operate under structured project management.
• Must possess good written and oral communication skills.
• Ability to travel up to 30% of the time, including international travel.
• Fluency in Japanese with an intermediate level of English required.
• Bachelor of Science degree in Engineering, Architecture, Construction Management, or similar related degree.

Preferred Qualifications

• Experience in growing a team in a changing environment.
• Exceptional ability in translating business challenges and goals into solutions.
• Strong knowledge engineering industry practices and processes, or of architecture, or construction.
• Advanced experience development and enabling BIM workflow process between architects, engineers, and contractors.
• Experience using Autodesk products such as BIM 360/ACC (all modules), Revit, Civil3D, Autodesk Navisworks, InfraWorks, etc.
• Master's degree preferred.