カンファレンス&イベントマネージャー として、会議やイベントの全体を統括し、クライアントの期待を超える円滑な進行を実現していただきます。
ブランドアンバサダーであり、信頼されるパートナーとして社内チームをリードし、プランナー・主催者・参加者すべてにシームレスで高品質な体験を提供することが求められます。
ANAインターコンチネンタルホテル東京のセールス&マーケティングチームの中核として、ホテルの情報を熟知し、複数部門を横断したオペレーションを的確に調整。さらにクライアントにとって 頼れる存在 として、戦略的かつ実務的にリードしていただく重要なポジションです。
豊富な経験を活かし、インターナショナルブランドの舞台でさらなるキャリアを築きたい方をお待ちしています。
【必須スキル・経験】
・高いコミュニケーション能力と対人スキル
・ビジネス用語とツールに精通していること
・イベント業界または関連分野で合計3年以上の経験があること
・営業/ケータリングチームの直接指導経、または同等の学歴と実務経験があること
・日本語力(英語力があれば尚可)
<年間休日116日>
※連続公休5日間含む
■月8日-10日
■有給休暇
■慶弔休暇
■産休・育休
■病気休暇年6日付与あり
[What is the job?]
As Conference & Events Manager you'll make sure all our client meetings and events run smoothly -
acting as both brand ambassador and trusted partner – you'll connect internal teams to deliver a
seamless experience for planners, hosts and meeting attendees.
[Your day to day]
- Event Planning and Follow-up
- Facilitate weekly banquet meeting and conference run-down meetings
- Ensure that all client requirements have been confirmed and that these details are accurately
and thoroughly communicated to the hotel operation in a timely manner - Act as the primary point of contact for detailed meeting/event planning, working closely with
Banquet Operations, F&B management, Reservations, Rooms Division operation, Finance and
external suppliers - Ensure effective and productive coordination and service delivery with AV supplier
- Ensure regular client contact when meetings/events are in-house and ensure all hotel
operational details are executed correctly - Ensure correct and accurate billing and confirm with client upon conclusion of event
- Follow up with client to obtain event feedback and identify further business opportunities
- Ensure client feedback is communicated and acted upon internally and manage resolution of
any issues with the client within 48 hours - At pre-event planning stage consult with meeting planners to optimise all elements of the
meeting / event including space, meeting/break flow, menu and design etc. to improve meeting
efficiency
*Japanese skill (writing and speaking) is essential for this role.
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