【職務内容】


30%:Team Leadership:
Lead a team of eCommerce managers and personalization
Lead across the matrix through influence and partnership; instill and reinforce the highest standards for collaboration and teamwork within eCommerce and within cross-functional partners
Stakeholder and key contributor to eCommerce Leadership team
Foster and embed Deckers values and culture; model and build an inclusive workplace
Champion best practices to improve diversity, inclusion and belonging at Deckers
Develop, motivate, mentor and retain top talent, ensuring clear objectives, continuous feedback, and development plans
Build the future-proof strategy by driving the innovation and empower


30%:eCommerce Management:
Responsible for clear organizational focus on meeting and exceeding the expectations of the brands and DTC team while maintaining a consumer-first lens
Set and share team KPI's and hold teams accountable to achieving these goals throughout the year.
Accountable for the development and successful execution of seasonal GTM plans
Drive pre-season GTM meetings and planning milestones with all brand, eComm, and other stakeholders
Create branded vision for digital business, shared amongst all stakeholders; This vision will guide the overall direction and scope of work completed by the Senior Manager, eCommerce, HOKA UGG's team
Incorporate brand-defined consumer targets into eCommerce business strategies and GTM planning
Manages the development, documentation, and visual communication of consumer journey's onsite; leverages these plans to drive GTM plans, personalization + segmentation strategies, and overall site optimization
Owns and manages long-term strategy and projects for the site (including the definition of associated milestones and timelines)
Leads cross-functional valuing meetings quarterly to align all stakeholders on establishing priority of site enhancements for upcoming quarters and seasons
Propose site enhancements via business case submission to remain competitive in the marketplace and drive revenue; these business cases will be valued at quarterly valuing meetings


20%:Go-To-Market (GTM) Development:
Creates and presents seasonal GTM plans in collaboration with brand, eCommerce, and merchant partners
Work with agile team to build GTM epics as needed, prioritizing tasks and milestone deliverables accordingly * Stay up to speed on Commerce Cloud platform capabilities pertaining to GTM to drive GTM performance
Drive improvements to all KPI's and enhanced customer journey via A/B testing on GTM related items, with the goal of improving ATV, UPT, and conversion rate
Drive customer segmentation and personalization efforts pertaining to GTM execution
Act as stakeholder on select site enhancement projects as subject expert matter where relevant
User Acceptance Test (UAT) all GTM experiences/tasks completed by product team


20%:REPORTING:
Leads the weekly, monthly, and quarterly business reviews, calling out successes, learnings, actionable insights, risk and mitigation plans
Leads creation of a seasonal go to market deck, shared among cross-functional teams and regions
Provides post-mortem and retrospective reporting on all key GTM related experiences and site enhancement performances
Communicates GTM changes and updates to stakeholders as needed
Run lessons learned meetings breaking down the above with key stakeholders

※副業不可

【Education/Certifications】

Bachelor's Degree in related field preferred

【Work Experience】

Bachelors Degree and/or equivalent combination of education and experience
5-8+ years experience in related field; 2+ years of team leadership experience
Experience with project management/resource allocation, client relations, managing cross functional teams required.
Online experience and knowledge of web design, site functionality, digital marketing, and experience in a branded product environment required.
Experience working with various project management tools and communications tools preferred.
Experience with personalization and segmentation onsite strategy development and execution management.
Familiarity/experience with agile work environments and scrum processes a plus.

【Skills/Competencies】

Fluent Japanese, Business English
Intermediate working knowledge of project management systems
Agile workflows
Ability to allocate resources, measure productivity, and identify issues in advance
Leadership/management skills to manage and build the eCommerce team as well as build and maintain scalable processes for cross-functional alignment and synergy
Estimating and reporting abilities
Consumer-focused
Advanced interpersonal skills with the ability to influence, engage a cross-functional team, and gain buy-in
Ability to travel on a regular basis to maintain team relationships
Industry knowledge of web design practices and UX/UI
Ability to champion causes and engage others in the causes' success
Show more Show less

---