Service Sales Specialist

3日前

Japan: Kobe-shi Accelleron

Accelleronは、100年以上のABBターボチャージャーの伝統を引き継ぐ専門家のチームで成り立っています。革新的で持続可能な産業のために、信頼できるパートナーとしてお客様をサポ ートします。

私たちは、率先して個人の違い、多様性を認め、ダイバーシティーを推進しています。

職種名
サービスセールススペシャリスト(ヘッド・オブ・サービスセールス直属)

勤務地
西日本エリア

[ポジション概要】

サービスセールススペシャリストとして、西日本の顧客を担当します。既存設備の浸透を重視した積極的な営業活動を推進し、ローカルおよびグローバルの営業・製品管理チームと連携して、サービス製品ポートフォリオ全体を販売します。顧客体験を重視し、信頼できる持続的な関係を構築できる方を歓迎します。

主な職務内容】

  • サービス販売戦略の実施、既存設備の浸透、サービス契約・アップグレード・レトロフィット・付加価値ソリューションの推進

  • 既存および潜在設備の分析、販売機会の特定・創出、売上・利益目標の達成

  • 市場動向を基に新規サービス機会を探索し、リードを獲得

  • 顧客要件や関連法規を理解し、最適なサービス提案を実施

  • 契約条件の説明、販売プロセスおよび事務処理の管理

  • 展示会・会議・顧客ミーティング等でのブランドアンバサダー活動

応募資格(必須)】

  • B2B営業の実務経験5年以上(海運業界の経験が望ましい)

  • 営業および交渉スキル

  • 顧客ニーズを深く理解し、期待を超える成果を追求できる方

  • 日本語ネイティブレベル、英語ビジネスレベル

歓迎要件

  • 船舶関連またはその他の産業用OEMでの経験

求める人物像】

  • 顧客中心主義、プロフェッショナリズム、親しみやすさ

  • スピード感を持ち、確実なレスポンスで対応できる方

Job Summary:

As a Service Sales Specialist reporting to the Head of Service Sales, you will be responsible for customers in Western Japan. With a proactive sales focus on installed base penetration, you will be required to sell the entire service offering product portfolio in collaboration with local and global sales and product management teams. It is a key requirement in this role to foster a positive customer experience at every stage of the customers' journey through building trustworthy and sustainable business relationships. Additionally, you must have an inherent sense of customer centricity, professionalism, friendliness, and a sense of urgency to respond to customers' turbocharging requirements in a timely manner.

Your responsibilities:

  • Service Sales Delivery: Implements Service sales strategy, penetrates the installed base, promotes various service agreement offerings, upgrade, retrofit and value add solutions to the benefit of the customer and TSU. Understands the Service offering strategy and related pricing mechanisms. Prepares sales plans, regularly reviews them, and proposes recovery plans.

  • Volume and Profit: Utilizes all available tools and resources to understand and analyze the existing and potential installed base, identifies and develops sales opportunities for Service products and solutions with the ultimate goal of achieving volume and margin targets.

  • New Opportunities: Generates Service sales leads and develops new market opportunities by utilizing market trend information, identifying, and exploring potential new service opportunities in existing and new markets.

  • Customer Approach: Establishes sustainable and trustworthy relationships by understanding customer requirements, applicable country regulations and demonstrating good product knowledge to promote the Service offering portfolio.
    Registers customer information and feedback accurately and timely and ensures customer satisfaction throughout the sales process.

  • Sales Process: Sells the entire Service offering portfolio to expand Company's footprint in the designated area. Prepares TSU's Service offerings based on customer needs. Communicates contract details in accordance with TSU's offering and strategy and manages administrative sales processes.

  • Marketing: Acts as a brand ambassador of the company and its service offerings during marketing activities (trade fairs, exhibitions, conferences, customer meetings, etc.)

Your background:

  • 5+ years of experience in B2B sales, preferably in the Marine industry

  • Experience in Marine or other industrial original equipment manufacturer (OEM) is a plus

  • Sound knowledge of sales and negotiation techniques

  • Self-driven team player who is interested in gaining an in-depth understanding of the customers' needs and strives to exceed expectations

  • Full professional Japanese and English skills

皆様のご応募をお待ちしております(和文・英文レジュメをご提出ください)。Accelleronに ついてもっと知りたい方は、弊社のウェブサイトをご覧ください。

Accelleronデータのプライバシーに関する声明

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