KPayについて:
KPayグループ(KPay)は、シンプル・スマート・シームレス・セキュアなテクノロジーソリューションを提供し、あらゆる規模のビジネスを支援するフィンテック業界のリーディングカンパニーです。現在、日本、香港、シンガポール、オーストラリアを中心に、59,000以上の加盟店にサービスを提供しており、財務管理、業務オペレーション、そしてデジタルトランスフォーメーションの加速を支援するワンストッププラットフォームを展開しています。
2024年には、シリーズAラウンドにおいて5,500万米ドルの資金調達を達成し、ペイメント分野では同年最大規模の資金調達となりました。
今後も、世界中の中小企業の成長をテクノロジーの力で支え続けていきます。
職務内容
加盟店オンボーディング申込情報のレビュー・修正
不備修正依頼および必要書類の回収
電話・メールでの進捗フォロー
決済端末の設定サポート
アクティブ率向上のための加盟店訪問・関係構築
必須条件
日本語ネイティブレベル
電話対応または顧客サポート経験(1年以上)
基本的なPC操作・CRM入力スキル
締め切り遵守・正確な事務処理能力
歓迎条件
英語・中国語・韓国語いずれかでの業務コミュニケーション経験
日本市場向け BPO、コールセンターでの経験
金融・EC・POS端末関連の業務経験
求める人物像
指示を正しく理解し、期限内に確実にタスクを完了できる方
電話対応や店舗訪問に抵抗がなく、柔らかい言葉遣いができる方
SOPを守りながらも改善提案ができる方
雇用形態:
正社員
試用期間:3ヶ月(賃金・条件の変更なし)
勤務時間:
午前9時30分~午後6時30分(コアタイムを午前10時30分~午後4時とするフレックスタイム制あり)
※土曜日、日曜日、祝日休み
年収:
¥4,000,000 ~ ¥8,000,000
※経験・能力に応じて判断させて頂きます。
待遇・福利厚生:
【社会保険】
- 健康保険、厚生年金保険、雇用保険、労災保険
- 有給休暇、傷病休暇、特別休暇、夏季休暇、年末年始休暇
- 通勤手当
About KPay:
KPay Group (KPay) is a leading fintech company dedicated to empowering businesses of all sizes with simple, smart, seamless and secure technology solutions.
Serving over 52,000 merchants across Hong Kong, Singapore, and Japan, KPay is unleashing merchants' growth potential by building a one-stop platform for financial management, business operations and digital transformation.
KPay secures a record USD55 million in 2024, marking the largest series A fundraise globally in the payments sector of the year.
ResponsibilitiesReview and correct merchant onboarding applications
Request corrections and collect necessary documents
Follow up with merchants by phone and email
Provide support for payment terminal setup
Visit merchants to build relationships and improve activation rate
Requirements
Native-level Japanese
At least 1 year of experience in customer support or phone-based support
Basic PC skills and CRM data entry experience
Strong attention to detail and ability to meet deadlines
Preferred Qualifications
Business communication skills in English, Chinese, or Korean
Experience in BPO or call centers for the Japanese market
Experience in financial services, e-commerce, or POS-related operations
Ideal Candidate Profile
Can accurately understand instructions and complete tasks on time
Comfortable with phone support and in-person merchant visits, with a polite and friendly manner of speaking
Able to follow SOPs strictly while also proposing improvements
Employment type:
Full-time employee
Probation period: 3 months (no change in wages or conditions)
Working Hours:
9:30 AM to 6:30 PM
(Core working hours are from 10:30 AM to 4:00 PM, with flexible start and end times.)
※ Excluding Saturdays, Sundays and public holidays
Salary details:
¥4,000,000 ~ ¥8,000,000
*Salary includes fixed overtime pay.
Benefits and Welfare:
Health insurance, employee pension insurance, employment insurance, workers' compensation insurance
Paid vacation days, along with sick leave, summer vacation, New Year vacation, and special leave
Commuting allowance
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KPay Japan
1ヶ月前
Tokyo KPay Group ￥4,000,000 - ￥8,000,000KPay Group (KPay) is a leading fintech company dedicated to empowering businesses of all sizes with simple, smart, seamless and secure technology solutions. · Review and correct merchant onboarding applications · Request corrections and collect necessary documents · Follow up wit ...
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Tokyo KPay Group ￥4,000,000 - ￥6,000,000We are seeking a Payment SaaS Sales Representative to join our team in Tokyo. The successful candidate will be responsible for proposing and selling our payment service SaaS solutions to Chinese business owners, conducting inbound and outbound sales, managing the full sales and p ...
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Tokyo KPay Group ￥4,000,000 - ￥6,000,000We are looking for a Payment SaaS Sales Representative to join our team. The successful candidate will be responsible for selling our payment service solutions to Korean business owners, managing the sales and partnership lifecycle, and collaborating with internal teams. · ...
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Tokyo KPay Group ￥4,000,000 - ￥6,000,000We are looking for a SaaS Sales Representative to join our team in Tokyo. As a sales representative, you will be responsible for proposing and selling our payment service SaaS solutions to small and medium-sized business owners. You will also conduct inbound and outbound sales ac ...
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Tokyo KPay Group ￥4,000,000 - ￥6,000,000KPay is a leading fintech company dedicated to empowering businesses of all sizes with simple, smart, seamless and secure technology solutions. Serving over 59,000 merchants across Australia, Hong Kong, Japan and Singapore, KPay is unleashing merchants' growth potential by buildi ...
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Tokyo KPay Group ￥9,000,000 - ￥16,000,000KPay Group (KPay) is a leading fintech company dedicated to empowering businesses of all sizes with simple, smart, seamless and secure technology solutions. Serving over 52,000 merchants across Hong Kong, Singapore, and Japan, KPay is unleashing merchants' growth potential by bui ...
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Tokyo KPay Group ￥5,200,000 - ￥13,000,000 per yearWe are seeking a SaaS Sales Manager to lead and manage our sales team in Tokyo. The successful candidate will have 2-3 years of sales experience, preferably in SaaS or technology sectors, and strong leadership and communication skills. · Lead and manage the sales team to achieve ...
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Tokyo KPay Group ￥8,000,000 - ￥12,000,000KPay Group is a leading fintech company dedicated to empowering businesses with simple, smart, seamless and secure technology solutions. We are seeking a Project Manager to lead end-to-end projects leading to product launch. · Plan and drive end-to-end projects leading to product ...
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Tokyo KPay Group ￥9,000,000 - ￥16,000,000KPay Group (KPay) is a leading fintech company dedicated to empowering businesses of all sizes with simple, smart, seamless and secure technology solutions. Serving over 52,000 merchants across Hong Kong, Singapore, and Japan, KPay is unleashing merchants' growth potential by bui ...
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Tokyo KPay Group ￥10,000,000 - ￥16,000,000KPay Group (KPay) is a leading fintech company dedicated to empowering businesses of all sizes with simple, smart, seamless and secure technology solutions. Serving over 52,000 merchants across Hong Kong, Singapore, and Japan, KPay is unleashing merchants' growth potential by bui ...
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総務事務
3週間前
東京都 中央区 東日本橋, KPay Merchant Service Limited ￥2,600,000 - ￥31,200,000 per yearオフィス備品管理、PC管理、従業員が快適に過ごせるようなオフィス環境を整える · 入退社手続きの対応 · 経理業務のサポート · 諸官庁への届出書類作成 · オフィス移転手続きの対応 · 人事労務関連手続きの対応 · ...
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Tokyo KPay Group ￥3,000,000 - ￥6,000,000 per yearWe are looking for a Payment SaaS Sales Representative who can propose and sell our Payment Service SaaS solutions to Chinese business owners. The ideal candidate will have at least 1 year of experience in SaaS sales and be able to manage the full sales and partnership lifecycle. ...
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Tokyo KPay Group ￥4,200,000 - ￥7,200,000 per yearSaaS Sales Representative for small and medium-sized business owners in Tokyo, Japan. Conduct sales activities, manage the sales lifecycle, build customer relationships, and collaborate with internal teams. ...
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Tokyo KPay Group ￥9,000,000 - ￥16,000,000 per yearAbout KPay: KPay Group (KPay) is a leading fintech company dedicated to empowering businesses of all sizes with simple, smart, seamless and secure technology solutions. Serving over 52,000 merchants across Hong Kong, Singapore and Japan , KPay secures a record USD55 million in 20 ...
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Tokyo KPay Group ￥120,000,000 - ￥192,000,000 per yearKPay Group (KPay) is a leading fintech company dedicated to empowering businesses of all sizes with simple, smart, seamless and secure technology solutions. · Define requirements and lead development of the merchant payout and fund management system · Design and oversee integrati ...
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Tokyo KPay Group ￥9,000,000 - ￥16,000,000 per yearKPay Group is a leading fintech company dedicated to empowering businesses of all sizes with simple, smart, seamless and secure technology solutions. The company is seeking a Product Manager to define and deliver requirements for online payment products including Paylink and Paym ...
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Tokyo KPay Group ￥8,000,000 - ￥12,000,000 per yearProject Manager – Product Launch · Plan and drive end-to-end projects leading to product launch · Conduct market research, needs analysis, and competitive research for project planning and requirement definition · Coordinate and negotiate with internal teams (development, operati ...