Supervisor are a pivotal layer of management in Fleet Operations, responsible for ensuring daily operations are conducted with the highest levels of safety and efficiency.
They play a crucial role in fostering an inclusive working environment where Vehicle Safety Operators / Test Drivers feel their ideas are valued and can voice safety concerns without fear.
This role is vital, and candidates must possess exceptional skills and qualifications.As a Shift Lead, you will be responsible for managing a team of Vehicle Safety Operators / Test Drivers to ensure that they are trained, motivated, and performing their roles safely and achieving operational hours
Leadership and Supervision:
Lead a team of Vehicle Safety Operators / Test Drivers during a shift, providing guidance, support, and direction to ensure tasks are completed efficiently and effectively.
Operational Management:
Oversee the day-to-day operations within the shift, ensuring they meet the company's standards and goals. This includes managing work schedules, assigning tasks, and monitoring performance.
Performance management:
Line manages a group of Vehicle Safety Operators / Test Drivers who will operate across a rostered shift pattern, ensuring that you have face-to-face, documented contact with each member at least on a monthly basis.
Safety and Compliance:
Ensure all operations comply with company policies and legal regulations. Promote a safe work environment by enforcing safety protocols.
Quality Control:
Monitor the quality of on-road testing during a shift to ensure they meet the required standards. Address any issues or discrepancies and highlight them to the Quality Assurance team.
Problem Solving:
Identify operational problems and challenges. Develop and implement practical solutions to overcome these issues, ensuring minimal disruption to the operations.
Communication:
Serve as the primary point of contact for the operations team during the shift. Communicate effectively with team members, management, and other departments to ensure a cohesive operation.
Reporting and Documentation:
Prepare and submit reports on shift activities, including performance metrics, incident reports, and any deviations from the standard operating procedures.
Incident Management:
Provide the initial point of contact for an on-road incident and initial 'Operations Officer' as per the company Major Incident Management Plan.
Training and Development:
Coordinate individual and collective training and development events with the Quality Assurance team.
Continuous Improvement:
Continuously seek ways to improve operational efficiency and effectiveness. Implement process improvements and best practices.
About you
In order to set you up for success as a Shift Lead at TaskUs Outsourcing Japan, we're looking for the following skills and experience.
EssentialYou remain calm and controlled in a pressured environment
You take on board feedback and learn from your mistakes, employing a growth mindset to the way you develop yourself
You enjoy working with people, thriving in a team environment
You know how to manage your wellbeing including fatigue, stress and have personal, proven strategies to do this
Proven experience as a team coordinator or similar role.
Strong leadership and communication skills in a 1:1 capacity, downwards to your team, and upwards and laterally with your other stakeholders
Ability to work under pressure and manage multiple priorities.
Excellent problem-solving skills and attention to detail.
Proficiency in Google Workspace or Microsoft Office suite
Available to work full-time on-site based out of our Shin-Yokohama and surrounding area Operations Centre, across a rostered shift pattern encompassing evenings and weekends
Full clean Japan driving licence
At least 2 years' driving experience mainly in Japan
No blameworthy insurance claims in the past three years
Strong driving skills and knowledge and willingness to continue developing
All applications are required to disclose any second job as part of the application process
All applicants will be subject to a health check (before/after) the offer and should disclose any conditions that may affect their ability to safely operate a vehicle
Employment is contingent upon passing random drug and alcohol testing, in accordance with our Drugs & Alcohol policy.
Shift Pattern - Schedule issued 4 weeks in advance.
Monday to Sunday - 40 hours per week/weekend (must be able to work weekends)
06:30-15:30
14:30-23:30
This role is based onsite at our office at Haneda or Shin-Yokohama.
If you are passionate about self-driving cars and think you have what it takes to make a positive impact on the world, we encourage you to apply.
Show more Show less-
Fleet Supervisor
21時間前
Ota TaskUs ￥500,000 - ￥1,500,000 per yearFleet Supervisor responsible for ensuring daily operations are conducted with the highest levels of safety and efficiency. Leads a team of Vehicle Safety Operators / Test Drivers to ensure tasks are completed efficiently and effectively. · ...
-
Fleet Supervisor
5時間前
Haneda, Tokyo TaskUs ￥270,000 - ￥540,000 per yearSupervisor are a pivotal layer of management in Fleet Operations, responsible for ensuring daily operations are conducted with the highest levels of safety and efficiency. · ...
-
Bar Steward
1ヶ月前
Tokyo Princess Cruises ￥900,000 - ￥1,200,000 per yearAs a member of the Princess Family, you'll enjoy a truly adventurous career with excellent incentives, unlimited opportunities for growth, and ports of call that will leave you breathless. · The bilingual Japanese-English speaking Bar Steward actively assists the Bartender in set ...
-
Junior Bar Steward
1ヶ月前
Tokyo Princess Cruises ￥2,500,000 - ￥5,000,000 per yearAs a Junior Bar Steward, you will assist the Bartender in setting up the assigned bar location following company standards. You will also ensure guest and teammate orders are promptly and accurately recorded through the onboard POS system. · The bilingual Japanese-English speakin ...
-
Buffet Steward
1ヶ月前
Tokyo Princess Cruises ￥2,500,000 - ￥5,000,000 per yearAs a member of the Princess Family, you'll enjoy a truly adventurous career with excellent incentives, unlimited opportunities for growth, and ports of call that will leave you breathless. · The bilingual Japanese-English speaking Buffet Steward provides excellent quality food & ...
-
Tokyo Princess Cruises ￥2,500,000 - ￥5,000,000 per yearJoin us and become part of a global team that's passionate about delivering unforgettable experiences—both for our guests and for one another. · The bilingual Japanese-English speaking Bartender plays a crucial role in the onboard Beverage Services Department ensuring that teamma ...
-
Tokyo Princess Cruises ￥3,000,000 - ￥6,000,000 per yearThe Rooms Division Supervisor is responsible for ensuring that Company and Public Health standards of housekeeping, sanitation, maintenance, and related services in guests and teammates public areas as well as guests and officers' staterooms are always upheld. The supervisor must ...
-
Tokyo Princess Cruises ￥4,000,000 - ￥8,000,000 per yearAs a member of the Princess Family, you'll enjoy a truly adventurous career with excellent incentives, unlimited opportunities for growth, and ports of call that will leave you breathless. · Works as part of a team of Photographers attending events during cruise voyages to captur ...
-
Bar Steward
1ヶ月前
Tokyo Princess Cruises ￥3,000,000 - ￥6,000,000 per yearAs a member of the Princess Family, you'll enjoy a truly adventurous career with excellent incentives, unlimited opportunities for growth, and ports of call that will leave you breathless. · The bilingual Japanese-English speaking Bar Steward actively assists the Bartender in set ...
-
Assistant Purser
1ヶ月前
Tokyo Princess Cruises ￥4,000,000 - ￥6,000,000 per yearSet a course for adventure with Princess Cruises The employer of choice in the cruise industry, our fleet of Love Boats offer exceptional facilities and extensive professional development and recreational programs for our valued teammates who hail from more than 60 countries arou ...
-
Tokyo Princess Cruises ￥3,000,000 - ￥6,000,000 per yearAs a member of the Princess Family, you'll enjoy a truly adventurous career with excellent incentives, unlimited opportunities for growth, and ports of call that will leave you breathless. · The bilingual Japanese-English speaking Photographer thoroughly understands the Princess ...
-
Atsugi Naval Air Warfare Center Training Systems Division (NAWCTSD) $75,706 - $98,422You will serve as a Supervisory Safety and Occupational Health Specialist in the Compliance and Quality Department of FLEET READINESS CENTER WESTERN PACIFIC. You will plan, organize, and administer a comprehensive safety, occupational health, industrial hygiene, and environmental ...
-
Atsugi, Kanagawa Naval Air Warfare Center Training Systems Division (NAWCTSD) ￥75,706 - ￥98,422 per yearYou will serve as a Supervisory Safety and Occupational Health Specialist in the Compliance and Quality Department of FLEET READINESS CENTER WESTERN PACIFIC. · You will plan, organize, and administer a comprehensive safety, occupational health, industrial hygiene, and environment ...
-
Atsugi, Kanagawa Naval Air Warfare Center Training Systems Division (NAWCTSD) $75,706 - $98,422 per yearThe position serves as the Safety, Occupational Health and Environmental Manager for the Fleet Readiness Center Western Pacific, Naval Air Facility Atsugi, Japan. The purpose of this position is to plan, organize, and administer a comprehensive safety, occupational health, indust ...
-
Atsugi Naval Air Warfare Center Training Systems Division (NAWCTSD) $75,706 - $98,422The position serves as the Safety, Occupational Health and Environmental Manager for the Fleet Readiness Center Western Pacific (FRC WESTPAC), Naval Air Facility Atsugi, Japan, to include three geographical separated detachments. · The purpose of this position is to plan, organiz ...
-
Yokosuka, Kanagawa Navy Region Japan Fleet and Family Readiness (FFR) ￥30,000 - ￥60,000 per yearThe CYP Operations Clerk performs a combination of duties related to one or more components of the CYP. Duties are related to record keeping and reporting, liaison with families and programs, and collection and monitoring of fees and supplies. · Prepares and maintains assigned re ...
-
Atsugi Navy Region Japan Fleet and Family Readiness (FFR)CYP Assistants work directly with children and youth, keeping them actively engaged, well-cared for, and safe while participating in the CYP. · The CYP Assistant's day includes helping children develop social skills such as making friends and conflict resolution; make healthy cho ...
-
cashier
6日前
Yokosuka, Kanagawa Navy Region Japan Fleet and Family Readiness (FFR) ￥20,000 - ￥40,000 per yearThis position is a cashier located in the Club Division, Morale, Welfare and Recreation (MWR) Department, Fleet Activities Yokosuka, Japan. The incumbent performs various work assignments during shifts in support of club operations. · Verifies daily activity reports and cash tran ...
-
Yokosuka, Kanagawa Navy Region Japan Fleet and Family Readiness (FFR) ￥3,000,000 - ￥6,000,000 per yearThe Child and Youth Program Leader provides direct care and instruction to children and youth (6 weeks to 18 years) in addition to guidance, assistance, and mentoring for CY Program Assistants. Routine day-to-day assignments are normally performed independently with technical ass ...
-
Yokosuka, Kanagawa Navy Region Japan Fleet and Family Readiness (FFR) ￥2,000,000 - ￥3,000,000 per yearThis position is located in the Club Division, Morale, Welfare and Recreation (MWR) Department, Fleet Activities Yokosuka, Japan. The incumbent performs a wide variety of work assignments during various shifts in support of the club operations. · Ensures that work assignments by ...
