Summary

This position is assigned to Commander, Navy Installations Command (CNIC), Fleet and Family Readiness Department (N9), Family Readiness Division (N91), Fleet and Family Support Program (FFSP). Incumbent serves as the Fleet and Family Support Center Work and Family Life Supervisor for CNRJ Commander Fleet Activities Yokosuka.

This job is open to

The public

U.S. Citizens, Nationals or those who owe allegiance to the U.S.

Family of overseas employees

Family members of a federal employee or uniformed service member who is or was, working overseas.

Clarification from the agency

please see the "who may apply" section under the qualifications section.

Duties

In order to qualify for this position, resumes must provide sufficient experience and/or education, knowledge, skills, and ability to perform the duties of the position. Applicant resumes are the key means for evaluating skills, knowledge, and abilities as they relate to this position therefore, applicants are encouraged to be clear and specific when describing experience.

Duties include but are not limited to:

• Supervises WFL staff assigned to the WFL unit. Establishes priorities and assigns workload to subordinates. Explains the overall objective of the office and discusses individual performance expectations with each staff member. Develops and evaluates subordinate employees' performance standards. Gives subordinate employees' advice, counsel, or instructions on work and administrative matters. Interviews candidates for positions; recommends appointment, promotion or reassignment to unit positions. Communicates and integrates the organization's strategic plan, mission, vision, and values into team strategies, goals, objectives, work plans, and work products and services.
• Organizes, sets, and monitors workflow of the Work and Family Life Program. Establishes performance standards for subordinates; evaluates staff and conducts supervisory counseling sessions when necessary; conducts performance evaluations of staff. Controls attendance and leave ensuring adequate work force is available at all times to accomplish the mission.
• Monitors and reports on the status, progress, timeliness, quantity, and quality of individual and teamwork. Provides consultation services, education, referrals, and follow-up in situations that regularly confront the incumbent with difficulty in determining customer needs or wants. Establishes and maintains a positive and professional working relationship with the full variety of types of customers. Prepares reports and maintains records of subordinates' accomplishments as metrics and/or in other format as required. Responsible for carrying out EEO policies and communicating support of these policies to subordinates, assuring equality in determining qualifications, selections, assignments, training, promotions, details, discipline, and awards to employees.
• Applies concepts, principles, and theories relating to WFL services delivery systems to analyze and interpret complete social and behavioral data concerning clients; and to assess factors of personality structure and dynamics as they affect findings of aptitudes and interests.
• Consults and collaborates with the FFSC Director on policy interpretation and implementation for all WFL programs and services within the area of responsibility ensuring local instructions, standard operating procedures and guidance reflect current directives, instructions, and laws. Develops standardized plans, policies, and procedures for the delivery of services.
• Represents the FFSC at professional conferences and committee meetings in and outside of the region. Supports EFA exercises and real-life operations to include supporting the installation EOC as required. Networks and coordinates with Navy and civilian human service agencies to stay aware of available services, ensures required services are provided when referrals are made, and provides information and assistance to such agencies when requested.
• Assesses needs and provides WFL and education services to leadership, organizations, and populations serviced by the FFSC. Evaluates and interprets data to identify and clarify issues and concerns; recommends appropriate course of action to positively affect Navy family WFL relationships, mission readiness, recruitment and retention.
• Develops and implements procedures to monitor, analyze and document service effectiveness. Develops briefings to assist serviced populations in improving WFL skills and knowledge of available resources. Serves as primary train-the-trainer, ensuring that all staff maintains high presentation skill levels, by monitoring program delivery and creating skill-building programs.
• Develops and manages a variety of educational forums and briefings to enhance community capacity and thus assist serviced populations in improving work/life skills and knowledge of available resources.
• Maintains necessary program and administrative materials and files; makes available policies, procedures and directives, and instructions from the Director to subordinates. Identifies and advocates for resources as well as for information and decisions on major work issues. Provides consultation and collaboration to address installation WFL issues and interfaces with other Installation Program Managers (e.g., MWR, food services, child development programs, and shelter services, etc.) to address community support issues, and with the Region WFL Coordinator to address service delivery and issues across region.
• Performs other duties as assigned.

Requirements

Conditions of employment

• Must pass all applicable records and background check.
• Must successfully pass the E-Verify employment verification check. Any discrepancies must be resolved as a condition of employment.
• Must be a U.S. Citizen to obtain and maintain a Secret Security clearance.
• This position requires incumbents to obtain and maintain an official passport.
• This position may require the incumbent to work overtime, including weekends or evenings, to meet work requirements.

Qualifications

Resumes must include information which demonstrates experience and knowledge, skills, and ability (KSAs) as they relate to this position. Applicants are encouraged to be clear and specific when describing their experience level and KSAs.

A qualified candidate possesses the following:

• Must have at least four (4) years of specialized experience in managing services for Work and Family Life (WFL) or Quality of Life (QOL) programs with the Department of Defense (DoD).
• Comprehensive knowledge of the Navy organization, mission, lifestyle, language, customs, and culture and skill in applying analytical methods and techniques to evaluate the customer base and identify WFL needs, trends and performance measures to evaluate program effectiveness and provide recommendations for process improvements.
• In-depth knowledge of Family Readiness and its mission and programs and practical knowledge of education and training delivery methods, practices, processes, and techniques to collaborate with staff on implementing QOL and WFL trainings and workshops.
• Practical knowledge of and skill in applying professional verbal and written communication methods and techniques to network and collaborate with diverse groups, organizations, military services, and civilian agencies; deliver WFL evidence-based training/education to various audiences; compose clear, concise, and effective reports and documents; and establish and maintain professional relationships with management, staff, and personnel at multiple echelons.
• Skill in conducting client interviews to establish the nature and extent of concerns and issues, to assist with the development of client goals and plans, and to determine appropriate referral services and options to meet client needs.
• Skill in using various computer software databases, spreadsheet, and word processing programs such as Word, Excel, and PowerPoint to maintain automated files, references, and instructions; distribute information and develop marketing materials.

Education

This position does not have a positive education requirement.

Additional information

This position is located at Yokosuka Naval Base. If selected, relocation to the local commuting area (50 miles) is required.

Salary is dependent on experience and/or education.

Some positions have special requirements. Selectee may be required to complete a one (1) year probationary period. Participation in Direct Deposit/Electronic Fund Transfer within the first 30 days of employment is required. We utilize E-Verify to confirm selectee's eligibility to work in the United States. Salary is dependent on experience and/or education.

This announcement may be used to fill additional vacancies within 60 days of issuance of selection certificate. For positions requiring travel more than twice per year, selectee may be required to obtain and maintain in good standing a Government-issued Travel Card for official government travel purposes.

Executive Order 12564 requires a Federal workplace free of illegal drugs. According to the Executive Order, all Federal employees are required to remain drug free throughout their employment. Commander, Navy Installations Command is a Drug-Free Federal Workplace. The use of illegal drugs will not be tolerated, and use of or intoxication by illegal drugs will result in penalties up to and including removal from Federal Service.

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

Benefits

Review our benefits

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

All resumes will be reviewed to determine if they meet the hiring eligibility and qualification requirements listed in this announcement and will be rated based on the information provided in the resume to determine the level of knowledge, skills and abilities (KSAs) related to the job requirements. Using the qualifications of the position, a predetermined rating criterion of KSAs will be used for each resume. Best qualified applicants will be referred to the hiring manager. The selecting official may choose to conduct interviews.

Required Documents

The following documents are required at the time of application:

• Resume: two-page limit, learn more here - Resume Requirements
• Proof of education/training: if qualifying all or in-part based on education, official transcripts only; diplomas and degree audits are not acceptable. Failure to provide official transcripts will result in an ineligibility rating.
• If claiming Department of Defense (DOD) Non-appropriated Fund (NAF) Business Based Action (BBA) priority consideration: provide a copy of the notice of separation
• If claiming Family Member Preference: Application package MUST include the PCS or travel orders authorizing you to accompany the sponsor to the foreign overseas duty station and the effective date of the permanent change of station. If you are not listed as a dependent on the orders, additional documentation must be submitted to verify you are a family member (e.g., copy of your birth certificate, marriage certificate). Failure to provide this documentation will result in a rating of ineligible.
• If claiming Veteran's Preference: provide a copy of your DD-214, Member-4 page and any supporting documentation (SF-15, V.A. disability letter, proof of service, etc.)
• If a current or former Federal Employee: provide a copy of your most recent Personnel Action Report (PAR) or SF-50

How to Apply

To be considered for this vacancy you must apply and complete the online questionnaire and submit the documentation specified in the Required Documents section above.

The complete application package must be submitted by 11:59 PM (EST) on 12/24/2025 to receive consideration. To begin, click Apply to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application.

To preview the Application Questionnaire, please click the following link: is your responsibility to ensure your application package (resume, supporting documents, and responses to the questionnaire) is complete, accurate, and submitted by the closing date.

Additional information on how to complete the online application process and submit your online application may be found on the

To verify or check the status of your application, log into your USAJOBS account. Once logged in, the Welcome screen lists your applications, your application status and the date it was last updated. For information on what each Application Status means, visit:

Agency contact information

CNRJ NAF Human Resources

Phone

Email

Address

Commander, Fleet Activities Yokosuka

CNRJ NAF HRO (N941)

PSC 473 Box 12

FPO, AP

US

Next steps

Using the required qualifications of the position, a standardized rating and ranking criteria of knowledge, skills, and abilities will be used to screen and assess each application.

If you provided an email address, you will receive an email message acknowledging receipt of your application. Times may vary during the hiring process, as your application status updates/changes you will be notified with a notification letter via email.

Please notify us if your contact information changes after the closing date of the announcement. Also, note that if you provide an email address that is inaccurate or if your mailbox is full or blocked (e.g., Spam Blocker, etc.), you may not receive important communication that could affect your consideration for this position.

Overview

Accepting applications

Open & closing dates

12/17/2025 to 12/24/2025

Salary

$75,706 to - $85,802 per year

Plus Non-Taxable Post Allowance & Living Quarters Allowance (if eligible)

Pay scale & grade

NF 4

Location

1 vacancy in the following location:

Yokosuka, Japan

Remote job

No

Telework eligible

No

Travel Required

25% or less - You may be expected to travel for this position.

Relocation expenses reimbursed

Yes—You may qualify for reimbursement of relocation expenses in accordance with agency policy.

Appointment type

Permanent

Work schedule

Full-time

Service

Competitive

Promotion potential

None

Job family (Series)

• 0301 Miscellaneous Administration And Program

Supervisory status

Yes

Security clearance

Secret

Drug test

No

Position sensitivity and risk

Noncritical-Sensitive (NCS)/Moderate Risk

Trust determination process

• Suitability/Fitness

Financial disclosure

No

Bargaining unit status

No

Announcement number

FFR25-1121

Control number