Japan Consumer Innovation (JCI) Retail Scaling Team is seeking a Program Manager with strong analytical capabilities to join the Vendor Experience team, specifically supporting vendors in achieving operational compliance and excellence in its fulfillment activities to Amazon.
This role brings together business skills, social engagement, empirical data analysis and external technology to enable better collaboration with Amazon's selling partners.
The scope of work includes driving existing compliance initiatives, and piloting a new incentives program to test its impact and develop a roadmap for further expansion.
It is a unique opportunity to get exposure to Retail leadership, retail business groups and Operations teams working in the supply chain space.
The ideal candidate will have a strong track record of analytical work, working with and influencing internal teams, and delivering results on multi-stakeholder projects.
Key job responsibilities- Understand all aspects of vendor operations involved with fulfilling Amazon's orders
- Lead programs that improve vendor operational excellence, which contributes to reduction of Amazon's cost to serve
- Build mechanisms to track progress of programs and measure impact
- Partner with other functional teams both domestically and globally
- Interact with various stakeholders (e.g. business, tech, data, legal, finance, etc.) at multiple levels to define and launch programs
- Identify challenges and needs to help evolve job scope and team mandate
- Design and launch new pilot initiatives
- Check in with partnering vendor managers and instock managers to obtain status updates and any roadblocks their vendors are facing for any operational performance metric
- Dive deep with data analysis to identify root causes of any road blocks or issues, and offer action items to help bring to resolution
- Sync with product team managing supplier performance dashboard to stay on track for launch in JP
- Update stakeholders on a biweekly basis on ongoing initiatives and new programs, utilization data from existing and newly created reporting mechanisms
We are open to hiring candidates to work out of one of the following locations:
Tokyo, 13, JPN
BASIC QUALIFICATIONS
- 7+ years of program management, project management, or relevant experience
- Strong written and spoken communication skills in both English and Japanese
- Experience defining and executing program requirements
就業の場所における受動喫煙を防止するための措置に関する事項については、下記リンク先をご覧ください。
The salary information can be provided individually prior to the 1st interview
賃金に関する条件は、1次面接の前に個別にご案内することができます
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