Interested in innovating to deliver world-class service to Amazon's Selling Partners? The Amazon Marketplace Paid Services (AMPS) program is designed to enhance the customer and Seller experience in Selling on Amazon through Merchant Consultants (MC) working directly with Sellers to increase the value, choice, and convenience of their business.
Our team will invent and innovate across technology, process and people to grow the programs, improve Selling Partner engagement and satisfaction, and enable global solutions by working directly with US, EU and China teams.
AMPS is looking for a dynamic and motivated Business Operation Manager to help develop and grow our Paid Services business.
The Business Operation Manager is responsible for maximizing MC productivity by clearly defining priorities and improving efficiency through automation.You will be expected to develop improvement plans to achieve overall business results based on a thorough analysis of the gap between now and the future.
The ideal candidate will be comfortable influencing stakeholders and senior leaders, have strong analytical skills, a track record of using data and tools to drive business growth and be comfortable working in an ambiguous environment.
Key job responsibilities- Create and automate SP business performance reports providing accurate and reliable data.
- Develop business analysis tools for Sales teams.
- Define analytical approaches to complex or ambiguous business requirements, derive business insights from multiple data sources, and make recommendations.
- Build the mechanism to track MC timemanagement to increase SPfacing time by structuring MC input, define value/added, nonvalue type, and plan for enhancements.
- Drive key initiatives for improving MC productivity and quality through the partnership with multiple teams.
- Build the enhanced process to enable recommend the prioritized service offering per SP (e.g. deals, selection, other services), and track the SPlevel business performance for Sales team to achieve SPlevel goals on growth and service lever adoption.
- Define and build key input to be tracked (SP performances, MC productivity to build correlation to our output goal of satisfaction).
- Collaborate with global teams on key initiatives. Learn from global best practices, optimize and deploy them in Japan.
Tokyo, 13, JPN
BASIC QUALIFICATIONS
- BA/BS degree or equivalent experience
- Handson experience creating complex, highly optimized SQL queries from large data sets (+5 years)
- Python implementation experience
- 3+ years of experience analyzing data in business or finance
- Experience defining requirements and using data and metrics to derive business insights
- Superior communication and presentation skills
- Ability to thrive in an ambiguous environment
- Experience in project lead involving global teams
- Business English/Japanese skills in speaking, writing and reading (Need to attend the meeting, lead discussions, and write documents)
- MBA
- Bachelor's degree in Computer Science, Engineering, Statistics, Mathematics, or equivalent
- Experience in Data Engineering, Business Intelligence
- Dashboard design/operation experience in BI tools (Quicksight, Power BI, Tableau, etc.), RDB design/operation experience, CRM/SFA knowledge
- Financial knowledge of understanding business from P/L, B/S point of view
- Experience in building largescale machinelearning models
就業の場所における受動喫煙を防止するための措置に関する事項については、下記リンク先をご覧ください。
The salary information can be provided individually prior to the 1st interview
賃金に関する条件は、1次面接の前に個別にご案内することができます
-
Tokyo Amazon Japan G.K. Full timeAmazon is looking for a big-thinking leader to transform the way we support brands looking to grow their business on Amazon through launching a series of paid services. This role calls for a leader who is a highly effective Product Manager and People Manager with a proven passion ...
-
Tokyo Amazon Japan G.K. Full timeIf being part of a worldwide brand that's grown to $25 billion in revenue in just over six years sounds exciting, then Amazon Business could be for you. We're reshaping buying in the business-to-business (B2B) world by using technology to help our Customers streamline their procu ...
-
セブンーイレブン日本医科大学付属病院-6145
19時間前
Tokyo エームサービスジャパン株式会社仕事情報 · ● 仕事内容 セブン-イレブン店舗のスタッフ。 · 病院職員や患者様、そのご家族やお見舞いの方が主なお客様。 · 商品陳列や、レジ・接客販売、清掃などを行うお仕事です。 · 笑顔や清潔感溢れる売場づくりでお客様を迎え、 · お客様のニーズにあった商品を提供して頂きます。 ●当店の特徴 病院職員や患者様、そのご家族、お見舞の方のご来店が多い。 · より多くのお客様の"お役に立つお店"を目指しており、 · ホスピタリティ精神を発揮して、とてもやりがいのあるお仕事 · です。仲間と一緒に素敵なお店づくりをお願いします。 ●フード業界トップクラス ...
-
Tokyo AnyMind Group【ECコンサルタント(マネージャー|シニアマネージャー候補)】ナショナルブランドのD2C・EC事業グロース支援と自社の新規事業・組織開発を担うマネージャー候補を募集。 · ■募集の背景 · 弊社は「Make It Exciting For Everyone To Do Business. ~誰もがビジネスに熱狂する世界を創る~」というPurposeを掲げ、データとテクノロジーの力でクライアントやパートナー企業の課題を解決すべく、9つの自社プロダクトを開発・提供しております。 · そして、現在弊社の中でも特に注力している、ナショナルブランドやプライベー ...
-
商品開発マネジャー
1日前
Tokyo Company 180 - Manulife Life Insurance Company (Japan) フルタイムDescription · 雇用機会 · お客様は私たちにとって最も重要であり、多くのエンドユーザーは私たちの製品・サービスを信頼して安心した日々をおくることが出来ています。私たちのビジネスの将来のために、重大な問題を解決して価値を提供することが出来る 商品開発部・マネジャー を求めています。あなたを必要としています。 · 【期待する役割】: · これまでご経験の分野・適性に応じ、商品開発のスペシャリストとして以下のミッションを持って活躍いただくことに期待 · ・市場調査等を通じた顧客ニーズ分析にもとづき、カスタマーセントリックな生命保険商品の企画・ ...
-
iDA東京】企画営業兼コーディネーター【急募】
19時間前
Shinjuku-ku Mybrands 正社員給与 月給: 25万7228円 〜 32万5147円 ※年齢 経験 能力を考慮し、弊社規定により優遇いたします。 · ※給与には、下記手当を含みます。 · ◆固定残業代(25時間) 43628円~55147円 · 昇給: 年 1 回 · 賞与: 年 2 回 · 勤務地 · 交通 東京都渋谷区代々木2-2-1小田急サザンタワー7F · JR新宿駅徒歩3分 · ※テレワーク制度あり 雇用形態 正社員 仕事内容 ファッション・コスメ業界特化の人材会社として唯一の全国展開を行い、クライアントニーズに応じて人材紹介、派遣、教育、店舗運営などトータル ...
-
Tokyo Amazon Japan G.K. - A43 Full timeAmazon's mission is to be the most customer-centric company on Earth. To get there, we need to develop leaders who represent, and can innovate, on behalf of a diverse and demanding global customer base. The Global Procurement Organization (GPO) identifies and procures goods and s ...
-
Tokyo AsurionJOB DESCRIPTION As the world's largest tech care solutions company, we enhance people's lives by helping them protect, connect and enjoy their devices. · Asurion Japan Region offers the tech protection, repair services and customer support they need to keep their lives running u ...
-
Tokyo Thermo Fisher Scientific Full timePosition : Field Service Manager · Location : Tokyo · Here at Thermo Fisher Scientific, our industry-leading scale means unparalleled commercial reach, unique customer access, and a global footprint. Our broad customer base, from research, and clinical to commercial production ...
-
Tokyo Amazon Japan G.K. - A43 Full timeAt Amazon, we're working to be the most Customer-centric company on earth. A customer experience that we're constantly re-inventing is how we fulfill and deliver customers' orders. We're doing so by building a world class supplier-based fulfillment channel network called Direct F ...
-
Tokyo Oracle Regular EmployeeDetailed Description · Drive the renewal of Oracle Premier Support to existing customers. · Responsible for timely renewals for small to medium-sized customers in assigned territory. · Educate customers on business practices, value of support and any associated contractual implic ...
-
Tokyo DatabricksThe Engagement Manager assures customer success by driving customer satisfaction throughout the customer success & services life-cycle for our customers, from orchestrating the engagement to successful delivery and beyond. · As an Engagement Manager, you will ensure that our cust ...
-
Tokyo TrellixCustomer Success ManagerSr. Information DeveloperRenewals Account ManagerDeal Desk AnalystSenior Customer Success ManagerSenior Customer Success ManagerSenior Customer Success ManagerSenior Customer Success Manager- Public SectorSenior Customer Success ManagerCustomer Success Man ...
-
GK) Strategy
7日前
Tokyo Asurion Full timeJOB DESCRIPTION As the world's largest tech care solutions company, we enhance people's lives by helping them protect, connect and enjoy their devices. · Asurion Japan Region offers the tech protection, repair services and customer support they need to keep their lives running u ...
-
Tokyo Amazon· At Amazon, we're working to be the most Customer-centric company on earth. A customer experience that we're constantly re-inventing is how we fulfill and deliver customers' orders. We're doing so by building a world class supplier-based fulfillment channel network called Direc ...
-
Tokyo SASSr Alliance Specialist · Job Locations JP-Tokyo Requisition ID Job Category Alliances and Channels Travel Requirements 25% [Position] Sr Alliance Specialist · Summary: · Responsible for growing the business for SAS with Strategic partners in Japan by designing and executing joi ...
-
Tokyo CommScope· In our 'always on' world, we believe it's essential to have a genuine connection with the work you do. · CommScope and its brands creates network technology to bring people together. By joining our team, you will have an impact on CommScope's Customers Experience by building s ...
-
Tokyo ZOLLAt ZOLL, we're passionate about improving patient outcomes and helping save lives. · We provide innovative technologies that make a meaningful difference in people's lives. Our medical devices, software and related services are used worldwide to diagnose and treat patients suffer ...
-
Tokyo MetLifeJob Summary: · Technology Services group is looking for an IT Governance Manager who will lead and support optimization of technology governance across core pillars of IT processes, cost/portfolio controls and strategic management. In addition, this role will frequently facilitat ...
-
Tokyo SASSr Cloud Business Development Manager · Job Locations JP-Tokyo Requisition ID Job Category Consulting Travel Requirements 25% 【Location】 Tokyo, Japan · 【Position】 Sr Cloud Business Development Manager · ◆ What we do · We're the leader in analytics. Through our software and ...
