Tokyo, Tokyo Michael Page
  • 世界的ブランドでキャリアを築ける
  • 顧客体験を支える重要ポジション

企業情報
この企業はリテール業界において確固たる地位を築いており、質の高い製品とサービスを提供しています。革新的なデザインと品質で知られ、グローバルに事業を展開しています。

職務内容

  • お客様からの問い合わせ対応と解決
  • 製品やサービスに関する情報提供
  • お客様のフィードバックを収集し、改善提案を行う
  • クレーム対応と問題解決
  • 顧客データの管理と更新
  • 社内の関連部門との連携
  • カスタマーサービスのプロセス改善
  • 業務効率化のためのツールやシステムの活用

理想の人材

  • カスタマーサービスやリテール業界での経験
  • 優れたコミュニケーションスキル
  • 問題解決能力と柔軟な対応力
  • 読み書きレベルの英語力あれば尚可
  • 基本的なPCスキル(Word、Excel、メール対応など)
  • チームでの協力を重視する姿勢
  • 東京23区での勤務が可能な方

条件・待遇

  • 充実した福利厚生
  • 東京の便利なロケーション
  • リテール業界でのキャリアアップのチャンス
  • 安定した中規模企業での長期的な就業環境

Contact: Kurumi Nemoto
Quote job ref: JN



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