Technical Leader for AVS ProServe
We are seeking a highly effective technical leader to transform the way we support brands with insights and growth advisory capabilities.
AVS ProServe is a team that combines elite client-service skills with cutting-edge data science techniques, backed up by Amazon's 20+ years of experience in Japan.
The ideal candidate has thrived and succeeded in building and launching a new tech services/products in an environment where priorities shift fast and ambiguity is ever present.
Key responsibilities include:
- Understanding vendor pain points through voice of customer mechanisms
- Identifying key improvements needed to bar-raise vendor experiences
- Defining the strategy and roadmap of the ProServe service and technical capability
- Running strategy and technical review with leadership team
- Providing input to technical architecture to enable best-in-class user experience
- Working with science team to detail out capabilities to solve critical customer problems
- Experimenting and validating hypotheses with business partners
About the role:
- 5+ years of technical product or program management experience
- Experience owning/driving roadmap strategy and definition
- Experience with feature delivery and tradeoffs of a product
- Experience contributing to engineering discussions around technology decisions and strategy
- Experience bridging technical and business teams
About the team:
- We are open to hiring candidates to work out of various locations
- We are looking for a strong tech leader who is analytical and data-driven
- We require innovative thinking balanced with a strong customer, quality, and financial focus
Basic qualifications:
- Bachelor's degree in a quantitative/technical field
- Experience with end-to-end product delivery
- Business level Japanese
Preferred qualifications:
- Master's degree in a quantitative/technical field
- Experience in building and driving adoption of new tools
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