〒- 神奈川県 川崎市 川崎区 駅前本町, 株式会社阪急トラベルサポート

仕事内容


日本のお客様へのご案内がメイン

  • 主な業務内容
  • 観光地のご案内や旅程づくりのお手伝い

iPadなど使用しながらご案内

  • WEB商品の購入方法ご案内

予約や購入方法について、わかりやすくサポート

  • 会員様向けツアーの各種ご案内

入会の受付や会員特典の説明、各種ツアーに関するご案内

  • オンラインサービスなどの各種サポート

アプリの使い方や登録方法にに関するサポート

  • 訪日旅行者をはじめとした海外のお客さまサポート

訪日・在留外国人向けフリーパスの販売や引き換え

  • 各種イベントの運営サポート

東日本エリアの魅力を伝えるイベントやセミナーの運営サポート

日本人のお客様対応と海外のお客様対応の割合 7:3程度

(インバウンドシーズンによって海外のお客様も多く来店されます)

~ポイント~

  • 研修制度充実
  • 制服貸与あり
  • ロッカー・更衣室・休憩室あり
  • 駅構内でのお仕事

~研修の流れ~

OJT研修(約2ヶ月)場所:川崎駅店舗

現場での業務を学びながら、実際の業務に慣れていきます

列車や乗車券の種類や料金、オンラインサービスの概要を勉強します

<月収例>

266,334円 + 交通費

時給1,700円 × 7時間50分/日 × 20日勤務の場合

※お知らせ※

営業日:年中無休

年末年始なども数日はご協力をお願いする場合がございます。

資格


【必須】JRに関する窓口業務のご経験者

JR乗車券や料金券の知識がある方

【歓迎】

接客経験(旅行カウンター、駅インフォメーションでの接客経験をお持ちの方)

語学力がある方 ※日常会話程度の英語、中国語など

・就労制限のない方(永住権などお持ちの方)

・日本語能力試験1級(N1)お持ちの方

※This job requires at least N1 level Japanese proficiency

勤務時間


シフトサイクル:1ヶ月

月の中旬に希望休を提出、月末に翌月1ヵ月分のシフトが決定する流れです。

土日祝含むシフト制

09:15~18:05(休憩1時間、実働7時間50分)

※残業:基本ございませんがお客様対応次第で多少発生する可能性あり。

休日


土日祝含めたシフト制(月20~22日/おおむね週休2日です)

勤務地備考


神奈川県川崎市川崎区

アクセス


JR京浜東北線 川崎中央西口徒歩約1分、JR南武線 川崎中央西口徒歩約1分、JR東海道本線 川崎中央西口徒歩約1分

JR川崎駅構内

給与


時給 1700円

交通費:通勤交通費全額支給

社内規定あり

給与例


<月収例>

266,334円 + 交通費

時給1,700円 × 7時間50分/日 × 20日勤務の場合

待遇・福利厚生


【福利厚生】

喫煙所あり(屋外)

職場環境


【職場の雰囲気】

お客様との対話は多い

決められた時間できっちり

選考プロセス


<お仕事決定までの基本的な流れ>

  • ご応募
  • 弊社よりご連絡

面談の日程調整

(エントリーフォームのご回答)

※WEB面接実施中※

  • ヒアリング
  • お仕事の紹介
  • 職場見学
  • 就業決定

【登録地】 株式会社阪急トラベルサポート 東京支店

所在地:東京都港区海岸1-16-1

ニューピア竹芝サウスタワー13階

その他


職場見学可

【ブランド名】

阪急トラベルサポート

【事業内容】

人材派遣・紹介事業



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