Job Requisition ID #
24WD76592We are looking for a Renewal Executive to join our Team in Tokyo You will work in a hybrid position, reporting directly to the Manager, Commercial Customer Success, in Japan.
Purpose: Your mission will be to create customer loyalty and growth through irresistible customer experiences. You will be responsible for driving, forecasting, and ensuring the closure of renewals. You will also responsible for identification and creation of expansion opportunities. You will work through direct customer engagement, collaboration with our partners, and with our Worldwide Sales teams.
Also, you will focus on the identification and mitigation of renewal churn risk and ensures the delivery of irresistible customer experiences. You will focus on supporting Value Added Distributors and be responsible for driving, forecasting, and closing subscriptions renewals together with Partners and directly with customers.
Furthermore, you will engage directly with partners' leadership and partners' Customer Success (CS) Organization and is responsible for renewals pipeline management, and development and enablement of partner proficiency and practices around onboarding, adoption, and renewal. A secondary responsibility of the role will be as a CS subject matter expert and assure CS workshops and regional promotion of Partner CS development.
Principal Responsibilities
Minimum Experience
#LI-JA1
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About Autodesk
Welcome to Autodesk Amazing things are created every day with our software – from the greenest buildings and cleanest cars to the smartest factories and biggest hit movies. We help innovators turn their ideas into reality, transforming not only how things are made, but what can be made.
We take great pride in our culture here at Autodesk – our Culture Code is at the core of everything we do. Our values and ways of working help our people thrive and realize their potential, which leads to even better outcomes for our customers.
When you're an Autodesker, you can be your whole, authentic self and do meaningful work that helps build a better future for all. Ready to shape the world and your future? Join us
Salary transparency
Salary is one part of Autodesk's competitive compensation package. Offers are based on the candidate's experience and geographic location. In addition to base salaries, we also have a significant emphasis on discretionary annual cash bonuses, commissions for sales roles, stock or long-term incentive cash grants, and a comprehensive benefits package.Sales Careers
Working in sales at Autodesk allows you to build meaningful relationships with customers while growing your career. Join us and help make a better, more sustainable world. Learn more here:
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