仕事内容:
楽天モバイルの直営店舗にて、
ご来店されたお客様への接客・ご案内を担当します
スマホの新規契約・機種変更・プランのご提案だけでなく、
楽天カードや楽天市場など、
楽天エコシステム全体の魅力を伝えるお仕事です。
ただ「売る」だけではなく、
お客様の生活をちょっと便利にするサポート役です
◆◆具体的な業務◆◆
・お客様対応業務
ご来店されたお客様からの各種お問い合わせ対応
(料金プラン・機種・キャンペーン内容のご案内 など)
新規契約・プラン変更などの受付対応
操作方法やトラブルに関するご相談対応
・店舗運営業務
店舗内での電話応対(来店予約・問い合わせ対応など)
端末などの在庫管理
各種申込書類の作成・データ入力などの事務作業
店舗での集客活動
店頭イベントやキャンペーンの準備・運営サポート
アピールポイント:
☆未経験から店舗運営、マネジメントの知識が身につき、事務スキルの幅も広がります。
☆大手企業の社風に触れ、キャリアアップにつながります。
☆東証プライム上場企業
2024年 オリコン顧客満足度調査 「携帯キャリア」 総合1位
サービス開始から5年半経過し、契約数が1000万回線を突破
ショップでの全契約数が前年比で約1.2倍に増加し、年内に店舗数を全国で拡大予定
2022年に全都道府県に出店しているショップの店舗数が1,000店舗を突破
◆モバイル業界の水準と比較しても、圧倒的な低価格でデータ容量無制限を実現しているサービスです。
・料金プランがシンプル
・ポイント還元率増↑
・契約時のキャンペーンでECサイトでの買い物がお得に
求める人材:
■必須スキル
・相手の立場に立って丁寧なコミュニケーションができる方
■歓迎スキル
・通信業界(携帯ショップなど)で勤務、サポートの経験をお持ちの方
・接客・販売など、人と接するお仕事の経験をお持ちの方
・英語で簡単なやり取りができる方(語学力を活かせます)
勤務時間・曜日:
・9:00~20:00のうち
8.5時間(実働7.5時間 休憩1時間)
休暇・休日:
完全週休二日制
予定が立てやすく、メリハリの利いた勤務ができます
休日はしっかり休んで、リフレッシュしてくださいね。
給与:
これまでのご経歴やスキル、適性を総合的に判断し、ポジションおよび年収を決定いたします。
・年収350万円~:店舗オペレーション業務
・年収410万円~:店長職
・年収500万円~:SV・管理者職
なお、賞与は年2回(6月・12月)支給いたします。
その他:
【応募後の流れ】
① 応募(1分)
② 担当よりご連絡(1営業日以内)
③ オンライン面談(30分)2回実施予定
④ 内定
雇用形態: 正社員
給与・報酬: 3,500,000円 - 5,000,000円 年俸
平均所定労働時間(1か月当たり): 160時間
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東京都 新宿区, REGAIN GROUP株式会社 ¥3,500,000 - ¥5,000,000 per year楽天モバイルの直営店舗にて、ご来店されたお客様への接客・ご案内を担当しますスマホの新規契約・機種変更・プランのご提案だけでなく、楽天カードや楽天市場など、楽天エコシステム全体の魅力を伝えるお仕事ですただ「売る」だけではなく、お客様の生活をちょっと便利にするサポート役です◆◆具体的な業務◆◆ · お客様対応業務 · ご来店されたお客様からの各種お問い合わせ対応(料金プラン・機種・キャンペーン内容のご案内 など)新規契約 · プラン変更などの受付対応操作方法やトラブルに関するご相談対応 · 店舗運営業務 · 電話応対(来店予約 · 問い合わせ対応など)端末な ...
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