Corporate Title: Associate
Division: CSX-COO Corporate Solutions
Department: CSXF-Global Business Services
Recruiter: Debolina Datta
Hiring Manager: Ayuko Uehara Nomura
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About The Role
As part of Swiss Re Corporate Solutions' continued growth in Japan, we are expanding our Operations team and seeking a detail-oriented, proactive
Underwriting Associate
to join our Tokyo office. This role, positioned within the Operations team, offers a unique opportunity to collaborate closely with Underwriters and cross-functional teams—locally, regionally, and globally—to support underwriting activities and contribute to operational excellence.
We are looking for a team player with a strong customer focus, solid experience in insurance operations, and a passion for delivering high-quality work. Familiarity with
Property insurance
is a plus.
Key Responsibilities
- Input and maintain accurate data in underwriting systems and tools.
- Manage closings, statements, and contract amendments throughout the policy lifecycle.
- Support premium handling, including monitoring and follow-ups.
- Prepare and maintain documentation (both electronic and physical) in line with internal guidelines.
- Assist with endorsement processing and post-underwriting tasks.
- Prepare policy documentation (paper and electronic formats).
- Ensure adherence to performance standards, metrics, and controls.
- Identify and resolve data inconsistencies by proactively engaging with stakeholders.
- Participate in and support ad-hoc operational projects.
- Generate and maintain regulatory reports (e.g., FSA contract checklist, AML key control monitoring).
- Provide pre-underwriting support for Property line, including risk review, costing, quote preparation, and endorsement handling.
- Collaborate with outsourced service providers to ensure data quality and issue resolution.
- Communicate with internal and external customers via various means.
Additional Responsibilities
- Act as a liaison with onshore/offshore contractors to resolve queries and provide guidance.
- Follow up diligently on outstanding documentation and tasks.
- Support internal /external reporting.
- Assist Underwriters and Line Managers as needed.
About You
- University degree or equivalent.
- Native-level Japanese proficiency and current residence in Japan.
- Business-level English proficiency (TOEIC 800+ recommended) and experience working in an English-speaking environment and comfortable using in business.
- 2–4 years of experience in insurance operations, preferably in commercial lines.
- Strong customer service orientation and attention to detail.
- Proficiency in Microsoft Office tools (Excel, Word, PowerPoint, SharePoint, Outlook).
- Strong analytical and problem-solving skills.
- Ability to manage complex tasks and communicate clearly with diverse stakeholders.
- Willingness to learn and adapt to new processes and technologies.
- Better to have: Knowledge of Property insurance products and underwriting processes.
About Swiss Re Corporate Solutions
Swiss Re is one of the world's leading providers of reinsurance, insurance and other forms of insurance-based risk transfer. We anticipate and manage risks, from natural catastrophes and climate change to cybercrime.
Swiss Re Corporate Solutions is the commercial insurance arm of the Swiss Re Group. We offer innovative insurance solutions to large and midsized multinational corporations from our approximately 50 locations worldwide. We help clients mitigate their risk exposure, whilst our industry-leading claims service provides them with additional peace of mind.
Our success depends on our ability to build an inclusive culture encouraging fresh perspectives and innovative thinking. Swiss Re Corporate Solutions embraces a workplace where everyone has equal opportunities to thrive and develop professionally regardless of their age, gender, race, ethnicity, gender identity and/or expression, sexual orientation, physical or mental ability, skillset, thought or other characteristics. In our inclusive and flexible environment everyone can bring their authentic selves to work and their passion for sustainability.
If you are an experienced professional returning to the workforce after a career break, we encourage you to apply for open positions that match your skills and experience.
Keywords
Reference Code:
135979
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