【ポジション】Field Service Specialist
【勤務地】東京都千代田区(Hybrid)
※勤務時間: 8H シフト制(土日祝、早番、遅番含む)最大週2まで在宅可能
【仕事内容】
IT関連の問題診断と必要に応じたエスカレーション
ソフトウェアの導入・カスタマイズ・アップグレード・移行サポート
オフィス設備(ネットワーク、会議室システム、複合機等)の保守
社員PCのセットアップとソフトウェアインストール
日本国内でのオンサイトサポート(週末・祝日・夜間対応あり)
【求める経験】
4年以上のITサービスデスクまたはテクニカルサポート経験
Windows、ネットワーク、チケッティングシステムの知識
日本語ネイティブ、英語ビジネスレベル(中国語できれば尚可)
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