A Night Manager is the first point of contact for any general management related queries and overall hotel operations concerns that arise outside normal operating hours.
What will I be doing?
As a Night Manager, you are the first point of contact for any general management related queries that arise outside normal operating hours. The position has a Front Office focus but also has responsibility for overall hotel operations in the absence of Functional Managers, including but not limited to the following tasks:
- Be visible in the hotel lobby and other public areas
- Represent the General Manager and other Senior Managers in their absence
- Maintain current knowledge of all security and emergency procedures and manage the instigation of such procedures as required
- Handle any management issues or emergencies that arise, record them as required, and implement the necessary actions to bring them to resolution
- Ensure that all Guest complaints are managed promptly and completely
- Support the Night Auditor with all Front Desk and accounting related duties
- Produce nightly reports, as required
- Inform other departments of Guest special requests, including early/late departures and room changes
- Maintain awareness of all hotel areas
A Night Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
- Have a degree, diploma, or formal certification in Hotel Management or equivalent
- A minimum of 2 years of Front Office supervisory experience in the hotel, leisure, and/or retail sectors
- Current and demonstrated knowledge of health and safety and security procedures
- Calm, efficient, and able to work well under pressure
- Excellent inter-personal and communication skills
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all
-
Manager, Tokyo
1週間前
Tokyo BSROrganization · BSR is a sustainable business network and consultancy focused on creating a world in which all people can thrive on a healthy planet. With offices in Asia, Europe, and North America, BSR provides its 300+ member companies with insight, advice, and collaborative ini ...
-
Tokyo Top Transport Talent Full timeAbout our client · Our client is a leading global logistics provider known for its comprehensive range of services and innovative solutions. Their capabilities include: · Global Network: Operating in over 140 countries, providing an extensive network that ensures seamless intern ...
-
Tokyo Bear Robotics Full time職種: チャネルセールスマネージャー · 勤務地: 日本, 東京 · 雇用形態 : 正社員 · Position: Channel Sales Manager · Location: Japan, Tokyo · Type: Full-Time · Reports To: Director of Channel Sales · 職務概要 · このポジションは、収益成長と市場拡大を実現するためのチャネルセールス戦略の開発と実行を担当します。個人としては、チャネルセールス管理の豊富な経験、成功したパートナーネットワークの構築の実績、およびチャネルパートナーと ...
-
Tokyo Fitch SolutionsAt Fitch, we have an open culture where employees are able to exchange ideas and perspectives, throughout the organization, irrespective of their seniority. Your voice will be heard allowing you to have a real impact. We embrace diversity and appreciate authenticity encouraging a ...
-
Chiyoda WTW フルタイムThe Business · WTWのヘルス&ベネフィット部門では、健康、福利厚生制度の構築・運営に関して多岐にわたるソリューションを · 提供しています。 · 福利厚生制度関連の保険導入 · サーベイデータやクライエントが抱える課題解決に資する福利厚生関連の保険(生保・損保)の導入 · 団体生命保険 · 業務災害関連障害保険 · 団体医療保険 · GLTD(団体長期障害所得補償保険) · 海外駐在員向け医療保険(健康保険) · 海外関連会社の保険制度の見直し、保険会社の選定、運営サポート · 事務サポート · 煩雑な保険事務のサポートや、従業員の任 ...
-
Tokyo Fitch RatingsAt Fitch, we have an open culture where employees are able to exchange ideas and perspectives, throughout the organization, irrespective of their seniority. Your voice will be heard allowing you to have a real impact. We embrace diversity and appreciate authenticity encouraging a ...
-
Tokyo Colliers フルタイム求人内容 · ポジション概要: · 事業拡大に伴い、プロジェクトマネージャーを募集しています。クライアントの担当やグローバルチームとの連携によりプロジェクト(オフィス移転、店舗設計などの建築プロジェクト)をリードできる方の応募をお待ちしています。 · 職務内容: · プロジェクト全般を管理し、戦略に沿って、全てのフェーズを安全に完了するようサポートをする · チームワーク、革新性、卓越性を発揮し、問題解決のために創造的かつ分析的に働くこと · 日々のプロジェクト進捗管理、クライアントとのミーティング、ローカルプロジェクトチームとのミーティング、そのほかの ...
-
Tokyo Colliers フルタイム企業概要 · コリアーズ・インターナショナル・グループ(N A S DAQ :CIGI, TSX :CIGI)は世界69カ国で不動産サービスを提供する業界トップクラスの不動産サービス会社です。当社は世界の主たるマーケットで19,000人以上の経験豊富な専門家を擁し顧客企業へサービスを提供しております。起業家精神に長けた弊社の専門家が、グローバル企業・不動産オーナーおよび投資家へ不動産売買、不動産賃貸借に関する戦略的なアドバイスを提供しており、また、不動産マーケット調査、プロジェクトマネージメント、ワークプレス・ソリューション、不動産鑑定、ポートフォリオ ...
-
Tokyo Selby JenningsTitle: Exciting Opportunity for Experienced Senior Tax Manager in Tokyo, Japan · Introduction: · We are thrilled to present an exciting job opportunity as a Senior Tax Manager with one of our esteemed clients - a leading Medical Manufacturer based in Tokyo, Japan. The ideal candi ...
-
東京都, ジョーンズ ラング ラサール株式会社/Jones Lang LaSalle K.K.JLLグループのアカウント(品川)のオフィスサービス全般を担当します。業務の内容は、財務管理、作業オーダーの処理、バッジ/キーの管理、オフィス用品およびカフェアイテムの管理、エネルギーシステム管理、フリート管理、アカウントマネージャーへのサポートなどです。 · 【クライアント関係/グローバルプラットフォームの管理】 · ・クライアントの期待に応えるために優れたオフィスサービスを提供する · ・関係者との効果的な関係構築および発展を行い、あらゆるレベルでの業務に快適に対応する · 【オフィスのベンダー管理】 · ・オフィス用品やカフェアイテムの管理と調 ...
-
Toshima City Japan Experience CDI, Temps pleinL'entreprise · Since 1981, we have been a leading tourism company specializing in providing a wide range of travel experiences in Japan. Our mission is to become the go-to brand for anyone who loves Japan and wants to go there. · We sell a variety of products to our customers tra ...
-
Tokyo Jones Lang LaSalle/ジョーンズ ラング ラサール株式会社Responsible for all office services for JLL Group's account (Shinagawa). Duties include financial management, work order processing, badge/key management, office supplies and cafe item management, energy system management, fleet management, and support to the account manager. · [ ...
-
Tanashicho CBRE Paid Work【Tokyo】APAC Program Manager · Job ID · 167897 · Posted · 17-May-2024 · Service line · GWS Segment · Role type · Full-time · Areas of Interest · Building Management, Engineering/Maintenance, Facilities Management · Location(s) · Tanashicho - Tokyo - Japan · 【About CBRE CM Solution ...
-
Taito Crimson Education JapanWant to revolutionize the future of education and do meaningful work that transforms future generations' lives? · Crimson Education is a Series C, global EdTech startup founded in 2013 with the idea that through personalized education and technology, we can transform students int ...
-
Tokyo SASCustomer Success Manager · Job Locations JP-Tokyo Requisition ID Job Category Customer Success Travel Requirements 25% SASでは、ご縁があって就いたキャリアが終えるキャリアである必要はなく、十分な社内向けキャリアの機会が用意されています。新しく成長するスキルを身に着ける場合でも、新しい役割を経験したい場合でも、次のステップへ進むには今が最適です。私たちはあなたのキャリアジャーニーを支援します。 · 勤 務 地: 東京 · ポジション ...
-
Tokyo EDPR Japan K.K.Account Manager, Business Development- Japan · Country/Region: JP City: Tokyo Company: EDPR Japan K.K. Job Segment: Account Manager, Business Development, Manager, Sales, Management · ...
-
Executive Assistant
3週間前
Tokyo Selectra Full timeWe are looking for an executive assistant to join our team in Tokyo · Job description · Context of the position · The Executive Assistant is integrated into the Country Manager's team in Tokyo, Japan. · Within a team of about 25 people based in Paris, Tokyo, and Madrid, the ca ...
-
Tokyo ASO ACE HOLDINGS Recruitment Full timeOur tech service client is hiring an experienced Bilingual Cloud Architect Great mid-career /high-class job // Full-time permanent job · [Client] A Global Indian ICT Service Company based in Tokyo. They're one of the global leaders in next-generation digital services and consulti ...
-
Tokyo Amazon Japan G.K. Full timeAre you a builder that is comfortable with ambiguous problems and working in fast-paced environments? Do you want to invent to take an idea for supporting our customers as well as partners? Do you want to be part of Amazon's growing online grocery proposition? · APAC Fresh Grocer ...
-
Tokyo Wolt Full timeJob Description · Wolt is looking for a Backend Kotlin Engineer to strengthen our engineering team based in Japan. · Wolt's service was launched in Japan in 2020 and since joining forces with DoorDash last year, we have now grown into a few product development teams locally in J ...
