Concierge / Sales

1ヶ月前


Sagamihara THE HUNDRED

Position Title:
Concierge / Sales (
THE HUNDRED Ginza)

This role involves concierge services for a members-only wellness facility at
THE HUNDRED Ginza.


Reason for Hiring:
Expansion of business operations


Work Location:

THE HUNDRED
Yasuda Building, Ginza Matsuya-dori
4-4-2 Ginza, Chuo-ku, Tokyo

Nearest station:
Ginza Station — 2 minutes on foot


About
THE HUNDRED:


THE HUNDRED is a luxury wellness complex newly established in Ginza.

By integrating regenerative medicine, traditional medicine, and fermented Japanese cuisine, we provide comprehensive support for both physical and mental wellbeing.

The facility includes an Ayurveda spa and a high-end Japanese dining experience, offering an integrated approach that unites food, beauty, and medicine.

By combining advanced medical technologies with Japanese food culture,
THE HUNDRED proposes a new lifestyle focused on health, longevity, and beauty.


Role Expectations:
Strong sales ability and communication skills are essential.
In collaboration with medical professionals (doctors, nurses, etc.)
, this position plays a leading role in:

Member acquisition
Relationship building with members
Membership enrollment and closing
Proposing lifestyle and wellness solutions
Medical knowledge will be provided through training and on-the-job learning after joining. We are primarily seeking individuals who can demonstrate excellent interpersonal skills and consultative sales ability.


Key Responsibilities:
You will serve as a "longevity partner," supporting
THE HUNDRED members throughout their wellness journey.

Dedicated member management (one-stop service):
Each concierge supports approximately 20 members, providing highly personalized, ongoing support as their exclusive point of contact.

Sales & consultation activities:
Member acquisition, facility tours, membership closing, and service proposals.

Concierge services:
Arrangement and coordination of resort stays (future hotel developments) and events.
First point of contact for inquiries, with appropriate triage and coordination with doctors and nursing teams.

Facility operations support:
Encouraging off-peak usage for optimized occupancy, and supporting social media operations.


Future Career Path:
As the business is still in its growth phase, there are strong opportunities for:
Promotion to manager-level roles
Managerial positions at newly launched locations

In the long term, this role may evolve into a generalist position, acting as a key coordination hub supporting a physician-led operational structure.


About this Position:
Sales capability & Communication skills
Medical knowledge will be developed after joining through structured training and support

Primary mission:
Sales activities, customer relationship management, proposals, closing, and task management

Skills You Will Gain in This Role:

Communication skills:
Active listening for high-net-worth clients and the ability to explain complex services clearly.

Medical & wellness knowledge:
Foundational medical knowledge, understanding of examinations and treatments, and exposure to anti-aging and longevity concepts.

Sales & management skills:
Proposal and closing skills for high-value offerings, as well as risk management capabilities.
English-based career development: Business-level English through direct interaction with globally active high-net-worth individuals.

Why This Role is Unique
Experience in a globally growing field: Work at the forefront of the worldwide longevity and wellness movement.

Rare, high-value skill set:
Develop a unique combination of Concierge + Sales + Medical Knowledge + Social Media.
One-of-a-kind exposure: Build deep relationships with ultra-high-net-worth individuals, gaining insights and networks rarely accessible through standard hospitality roles.

Startup environment:
Be part of the brand-building phase and help shape
THE HUNDRED from the ground up.

Required Qualifications
Minimum 5 years of professional work experience
Business-level English AND Japanese proficiency
Strong communication skills and a high level of hospitality mindset

Preferred Qualifications
Background in the airline industry
Customer support experience at multinational companies
Experience serving high-net-worth or VIP clients
Concierge experience at luxury hotels
Experience in PR or SNS/social media management
Sales experience in aesthetics, beauty, or wellness services
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