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Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

Overall Role

This position will be responsible for providing a comprehensive range of services in the Facility & Workplace Services with a focus on customer centricity, continuous improvement, operational excellence, safety, and compliance.

The responsibilities will include operations, maintenance, purchasing of material, equipment & supplies, pantry management, and helpdesk etc.

Duties & responsibilities

MAJOR RESPONSIBILITIES

The Assistant Facilities Manager will be responsible to manage the tactical delivery for the assigned property/facility and be the on-site key point of contact for client, stakeholders, and vendors.
 

Team Structure:

Client office location: Hanzomon, Tokyo (directly connected to the station.)

Service hour : 9:00-18:00

Contract model:  Global contract, Principal Model

Scope

• Account Management (Governance, Supplier / Vendor Management, Financial Management, Capital Project (ad hoc)

• Operational Reporting

• Service management including vendor service: Reception, Mail, Panty service, EHS support, Indoor plants, Cleaning service, Daily inspection, Safety equipment, Event support, PPM, BCP, Sustainability, Seating, Access card, Stationary, Helpdesk

• Event management

Candidate Specification

Key skills

• Communication skill to establish trust relationship with team, vendor, users, client, stakeholder, Landlord etc.

• Has a customer-oriented attitude, action; flexible, listen, proactive

• Establish JLL standard procedure and lead team to meet the expectation

• Comprehensive FM knowledge for both soft, hard and project

Required skills

• Over 3 years' experience in Facility industry or some areas which utilize past experiences

• Demonstrates proactive & professional approach to customer service.

• People management

• Business level English

Location:

If this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements.  We're interested in getting to know you and what you bring to the table

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Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process –  you may email us at This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.