Are you an experienced HR professional who enjoys building relationships and helping people succeed? This is an excellent opportunity to join Skillhouse, a leading IT staffing and services company, as a
Personnel Coordinator
supporting our growing network of IT contract and temporary professionals working at client sites across Japan.
You will work in a small, collaborative team responsible for providing comprehensive HR management and administrative support to all Skillhouse contract staff. From onboarding to renewals, career support to engagement, you'll play a vital role in ensuring each staff member feels valued, supported, and set up for long-term success.
If you are empathetic, organized, and proactive, and enjoy a hands-on HR role where people truly matter, this position offers the perfect blend of stability, flexibility, and purpose.
Key Responsibilities
HR Administration & Compliance
- Manage the full employee lifecycle, onboarding, contracts, renewals, and offboarding
- Prepare, issue, and track employment and dispatch contracts with precision and compliance
- Coordinate timesheets, payroll, and invoicing with accounting and client teams
- Support visa renewals, residence status updates, and other employment documentation
- Ensure all HR processes comply with Japanese labor laws and company policies
Employee Relations & Support
- Serve as the main HR contact for all contract and temporary employees assigned to you based on clients you will manager along work with the Account Manager
- Conduct regular check-ins to monitor engagement, satisfaction, and performance
- Provide HR advice, guidance, and counseling to help staff navigate workplace or personal challenges
- Address and mediate issues between staff and client companies with professionalism and fairness
- Promote wellness, inclusion, and a positive work culture for all employees
Staff Retention & Engagement
- Collaborate with management to design and execute retention and engagement programs
- Support employee recognition, development, and career path initiatives
- Contribute to Skillhouse's "High-Tech, High-Touch" HR service approach, combining technology and personal connection
- Track and report retention metrics, identifying areas for improvement and new ideas to enhance employee satisfaction
Strategic & Departmental Contributions
- Work closely with the Personnel Department Manager to improve HR processes, digitalization, automation and staff lifecycle management
- Provide regular reporting on headcount, renewals, and engagement indicators
- Participate in team projects aimed at enhancing the contract staff experience and overall HR service delivery
- Support continuous improvement and innovation within the Personnel team
Requirements
Essential Skills & Experience
- Minimum 5 years of experience in either Human Resources, Personnel Administration or Coordination, or other staff management roles
- Proficiency in Japanese (fluent) and English (business level)
- Excellent interpersonal, communication, and relationship management skills
- Strong organizational skills and the ability to manage multiple priorities accurately
- Positive, proactive, and empathetic attitude with strong ownership and initiative
- Knowledge of Japan labor laws and dispatch regulations or at least have the desire and motivation to learn
Why Skillhouse?
At Skillhouse, we make work matter.
You'll join a close-knit team passionate about supporting IT professionals across Japan, ensuring they thrive in their roles and feel genuinely cared for.
We offer:
- A friendly, international, and people-centered work environment
- Real flexibility and work-life balance
- Career growth opportunities across HR, operations, and management
- A chance to make a daily, meaningful impact on people's careers and lives
Terms & Conditions
Position Title: Personnel Coordinator (HR Specialist)
Employment Type: Fulltime (Permanent)
Salary: Based on Experience
Benefits: Performance bonus, incentives, full social benefits, transportation, 401k, onging training and annual vacation
Working Hours: Flex from 7:30AM to 9:00AM plus one (1) day per week Work from Home (WFH) option
Company Information
Company Name: Skillhouse Staffing Solutions K.K.
Industry: Staffing Services
URL:
Closest Station: Toranomon Hills
About Skillhouse
Founded in 2004, Skillhouse provides specialized IT staffing and outsourcing services to Japan's leading global and domestic companies. By focusing exclusively on IT, we deliver quality, speed, and care, matching top talent with top companies through a service model that combines technology, transparency, and personal connection.
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