Company Description

At Quadient, we support businesses of all sizes in their digital transformation and growth journey, unlocking operational efficiency with reliable, secure, and sustainable automation processes. Our success in delivering innovation and business growth is inspired by the connections our diverse teams create every day, with our clients and each other. It's these connections that make Quadient such an exceptional place to grow your career, develop your skills and make a real impact – help our future-focused business lead the way in powering secure and sustainable business connections through digital and physical channels. 

Do you have experience in managing E-Commerce partnerships and digital marketplaces, with a strong focus on unlocking new revenue streams in Japan?

Can you bring additional value the market leading provider of smart locker solutions, directly impacting revenues and maintaining our position as number 1 in the Japan market?

Do you have that blend of marketeer mixed with a sales heartbeat, who is familiar with which models to adopt eg; promotion, co-promotion and co-marketing activities that bring increased revenues to the business?

If you answered yes to the above, then we might just have the ideal role for you

We're looking for a Head of E-commerce Partnerships and Digital Marketplaces - E-Commerce, to join our team in our PackCity Japan business. Read on for more information…

Job Description

Your Role

You will join our global E-commerce team and take the lead in driving strategic partnerships and affiliate programs that fuel user acquisition and drive loyalty for our Lockers business in Japan. As a key player in our growth strategy, you will shape loyalty and reward programs, e-commerce partnerships, and affiliate marketing to accelerate acquisition, strengthen retention and drive adoption of our solutions.

What you will do:

• You will shape and execute an E-commerce partnership strategy and related programs that unlock new customer acquisition channels, strengthen retention, and fuel business growth in Japan Forge strategic alliances and develop new business models with e-commerce marketplaces, loyalty programs, and affiliate networks to expand market reach and maximize growth potential
• You will negotiate and finalize partnership agreements that maximize value and drive sustainable business growth, developing and executing high-impact partner and affiliate marketing campaigns that enhance customer acquisition and strengthen retention
• You will build and scale an effective affiliate marketing ecosystem by recruiting top-tier affiliates and continuously optimizing channel performance for maximum impact.
• You will track, analyze, and report on key performance metrics to refine strategies, maximize results, and continuously improve partnership effectiveness
• You will also partner with cross-functional teams to craft integrated business strategies and compelling customer-centric offers that drive engagement and adoption

Qualifications

Your Profile:

• You're highly experienced in business development, strategic partnerships, , affiliate marketing within the e-commerce sector with proven success in delivering exceptional results
• You can demonstrate your ability to navigate and lead cross-functional collaborations, translating business objectives into actionable outcomes
• You have a deep understanding of Japanese market dynamics and business culture, and an in-depth understanding of Japan's loyalty programs, digital commerce landscape, and customer engagement strategies
• You have an impressive track record of successfully scaling affiliate programs, from recruitment and onboarding to performance optimization and you can demonstrate your success in establishing and managing high-impact partnerships, driving mutual growth and engagement
• You possess exceptional communication and leadership skills, with the ability to influence stakeholders at all levels; you are have an advanced level of Japanese and English (written and spoken)

Knowledge gaps can be filled. Even if you don't satisfy every single requirement or meet every qualification listed, we still want to hear from you.

Additional Information

#LI-PM1

Rewards & Benefits  

• Flexible Work: Embrace a hybrid work model blending office and remote setup for a balanced lifestyle.  
• Endless Learning: Access global opportunities for growth through our 24/7 online learning platform.  
• Inclusive Community: Join our Empowered Communities and engage in our Philanthropy program.  
• Comprehensive Rewards: Enjoy competitive Total Rewards covering wellness, work/life balance, and more, including a generous referral scheme.  
• Caring for Wellbeing: Access our complimentary employee assistance program for mental health support.  

Smart Work at Quadient 

At Quadient, our Smart Work approach fosters connection, collaboration, and innovation while offering flexibility based on role requirements. Whether on-site, hybrid, or remote, our work environments are designed to support productivity and engagement. Hybrid employees balance remote and in-office work, on-site roles contribute daily to our vibrant workplace culture, and remote employees stay connected through virtual collaboration and in-person events. No matter where you work, you'll be part of a dynamic, people-first community that drives success together. 

Be yourself at Quadient  

Our values define how we work as a team: Empowerment, Passion, Inspiration and Community.  They inspire us to be EPIC. Together. What makes Quadient different is how different we are. We're a team of individuals with one goal but many perspectives. When you connect with Quadient, you become part of a community that cares - in a culture that embraces differences and values every voice.  

We will consider any reasonable modifications to the interview process. If you require any assistance with the application process, please email us at [email protected]  

Quadient is an Equal Employment Opportunity Employer. *: We firmly believe in zero discrimination in employment on any basis, including race, color, religion, sex, national origin, age, disability, veteran or military status, genetic information, citizenship status, and any other characteristics protected by local, state, or federal law. 

People. Connected.