A Food & Beverage administrator is responsible for supporting and assisting the F&B Manager and F&B team in administrative and bureaucratic activities.
What will I be doing?
As the Food & Beverage administrator, you will be responsible for supporting and assisting the F&B Manager and F&B team in administrative and bureaucratic activities. Specifically, you will be responsible for performing the following tasks to the highest standards:
- Carry out daily administrative activities of the F&B office while adhering to Conrad Standards, policies and procedures
- Arrange appointments and meetings, record them in the calendar / diary and ensure the F&B Manager has the appropriate documentation for each appointment.
- Provide minutes to meetings and compile reports in a timely and accurate manner if necessary
- Preparation and control of internal and external e-mails
- Responsible for the control and processing of requests chargeback / unauthorized charges
- Control and execution of operational checklist (Traces, Credit limit, Masters Accounts, Alerts, block groups, VIPs request, profiles fill)
- Acknowledgment letter elaboration for the Team Members
- Organization of internal events
- Preparation of internal and external documents
- Know and promote the F&B outlets, promotion events, new menus, etc.
- Arrange room and restaurant reservations for VIP guests / personnel if requested.
- Request proposed vendors
- Attend operational meeting
- Maintain inventory of office supplies and prepare monthly requisitions
- Assist the department trainings
- Carry out any other reasonable duties and responsibilities as assigned.
Requirements
What are we looking for?
An Administrator serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
- Excellent verbal and written communication skills
- Excellent administration and IT skills
- Committed to delivering a high level of customer service, both internally and externally
- Flexibility to respond to a range of different work situations
- Ability to work under pressure
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
- Previous administrative experience in a fast paced environment
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all
Source: Hospitality Online
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