職種概要
当社の化学分析機器(ガスクロマトグラフ、液体クロマトグラフ)を中心としたフィールドサービス業務を担当いただきます。お客様先での装置の設置・据付から操作説明、検収、保守・修理対応まで、幅広い技術支援を通じて、分析業務の安定稼働を支える重要なポジションとなります。
主な業務内容
GC, GC/MS, LC, LC/MSのフィールドサービス業務全般(カスタマエンジニア業務)
装置据付、操作説明、確立されたアプリケーションの検収対応
メンテナンス、バリデーション作業、定期点検、故障診断および修理対応
顧客からの技術的問い合わせ対応
サポート商品の販売促進(消耗品、保守契約など)
サービスレポートの作成・提出
社内関連部門(営業、アプリケーション、開発等)との連携による顧客満足度向上
Qualifications
必須条件:
高専卒以上(化学、電気、機械などの専攻)
普通自動車運転免許
GC, GC/MS, LC, LC/MSのいずれかの分析機器に関するエンジニア業務またはユーザーとしての経験3年以上
英語に抵抗のない方(TOEIC500点相当以上)
歓迎条件:
分析機器のフィールドサービス経験
顧客対応力、コミュニケーション力
英語でのマニュアル読解やメール対応経験
Additional Details
This job has a full time weekly schedule. It includes the option to work remotely.
Our pay ranges are determined by role, level, and location.
Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.
During the hiring process, a recruiter can share more about the specific pay range for a preferred location.Pay and benefit information by country are available at:
Agilent Technologies Inc. is an equal opportunity employer.
Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other protected categories under all applicable laws.
Travel Required:100% of the Time
Shift:
Day
Duration:
No End Date
Job Function:
Services & Support
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