White Rabbit Japan is working to elevate e-commerce between Japanese sellers and overseas buyers. At the core of this effort are our Japan Rabbit and Blackship products. Japan Rabbit makes buying from Japan hassle-free for thousands of people and businesses worldwide. Blackship makes forwarding packages from Japan faster and easier for businesses and individuals.
Are you a born problem-solver craving an exciting job in a fast-paced environment? Join our team as a talented Logistics Coordinator, where you'll create and implement innovative transportation solutions for both internal and external customers. Dive into a dynamic role working with various departments, clients, and carriers to ensure every export shipment is delivered on time and in the most efficient, cost-effective way. We value every team member's dedication to exceptional customer service.
Key Responsibilities
- Handling day-to-day shipping ops, including confirming shipping information and preparing necessary documents for special packages.
- Assess and resolve any issues during the dispatching and delivery of packages.
- Provide accurate information regarding shipment procedures, including prohibited items and HS codes, to both internal and external stakeholders.
- Contact our couriers by phone and email to confirm information such as shipping status, export availability, and initiating claims.
- Coordinate return shipments and handle damage and lost claims.
- Build strong relationships with stakeholders to accomplish smooth work and procedures.
- Work to improve the logistics process by negotiating with suppliers and customers, increasing efficiency, reducing unnecessary steps, and creating innovative solutions for logistical issues.
- Maintain detailed and accurate logistics data for daily, weekly, and quarterly reports including usage metrics, customer issues and resolutions, training records, work logs, and schedule documentation.
- Provide comprehensive logistical support daily for outbound shipments, including verifying smooth procedures and overseeing quality assurance.
- Create policies, risk management programs, and supply chain processes as needed to increase logistical efficiency and cost-effectiveness.
- Create work instructions and update existing ones to share knowledge and procedures with our team.
If you meet these qualifications and are excited about the opportunity to join our diverse and fast-growing team, we encourage you to submit your application. We look forward to learning more about your skills and experience.
Minimum Qualifications
- 2-3 years of relevant experience in a similar field
- Exceptional communication skills, both verbal and written, with the ability to effectively interact with colleagues and stakeholders at all levels
- Advanced proficiency in Japanese (minimum N2 level) and Business-level English
- Strong self-management abilities, capable of prioritizing tasks and delivering results consistently in a fast-paced environment
- Excellent problem-solving abilities along with effective negotiation skills.
- Basic proficiency with MS Office Word, Excel, PowerPoint or Google Docs, Sheets, and Notion
- Demonstrates outstanding time management skills by effectively prioritizing tasks, organizing workflows, and setting realistic deadlines.
Preferred Qualifications
- Strong customer service capabilities
- Experience processing shipments using DHL and FedEx software
- Knowledge of international shipment standards for global operations
- Commitment to ongoing professional development
About White Rabbit Japan
White Rabbit Japan is a fast-growing, innovative company dedicated to revolutionizing how people buy from Japan. As part of our dynamic team, you'll enjoy a flexible, impact-driven culture and the opportunity to make a global difference. Explore our open positions and embark on an exciting journey with us
Founded in
2003
-
Yokohama White Rabbit Japan Full timeJoin our team as a talented Logistics Coordinator, where you'll create and implement innovative transportation solutions for both internal and external customers. · ...
-
Yokohama, Kanagawa White Rabbit JapanWe are looking for a talented Logistics Coordinator to join our team at White Rabbit Japan. As a key member of our logistics team, you will create and implement innovative transportation solutions for both internal and external customers. · ...
-
〒- 神奈川県 横浜市 神奈川区 新子安, White Rabbit Japan合同会社We are looking for a talented Logistics Coordinator to join our team at White Rabbit Japan HQ. As a Logistics Coordinator, you will create and implement innovative transportation solutions for both internal and external customers. You will work with various departments, clients, ...
-
Tokyo Aceolution ￥60,000 - ￥120,000 per yearThis role is part of a strategic transformation initiative for a Japan-based healthcare organization. The Functional Test Co-ordinator will manage end-to-end functional testing activities, ensuring quality, compliance, and smooth communication between business stakeholders and of ...
-
Yokohama, Kanagawa TNOOEMs are continually seeking ways to enhance sustainability. Innovative solutions that reduce emissions of trucks, buses, non-road mobile machinery and ships are essential. · ...
-
Kawasaki H&M Group ￥3,000,000 - ￥8,000,000 per yearThis role involves ensuring well-functioning integration of systems and compliance to operational group standards as Logistics Business Expert for H&M Group. · ...
-
Kawasaki NokiaThe Technical Manager manages all technical management activities defined in customer contract in terms of quality, risk and time from delivery approach preparation through deployment, customer acceptance and care phase. · ...
-
Technical Manager
1ヶ月前
Kawasaki Nokia ￥800,000 - ￥1,200,000 per yearThe Technical Manager is responsible for management of all technical activities defined in customer contract in terms of quality risk time delivery approach preparation deployment customer acceptance care phase. · Acts as primary technical interface first technical escalation poi ...
-
Kawasaki H&M ￥4,500,000 - ￥8,500,000 per yearWe are seeking a Logistics Business Expert to join our team at H&M Group in Kawasaki, Japan. · This role will ensure well-functioning integration of systems (especially WMS) and compliance with operational group standards. · ...
-
Technical Manager
3週間前
Kawasaki-ku, Kanagawa NokiaThe Technical Manager is responsible for management of all the technical management activities defined in Customer contract in terms of quality, risk and time from delivery approach preparation through deployment, customer acceptance and care phase. · Serves as primary technical ...
-
Kawasaki-shi H&M Group Full time￥600,000 - ￥800,000 per yearAs a Logistics Business Expert for 3PL (Retail Distribution Centre), you will ensure well-functioning integration of systems (especially WMS) and being in compliance to operational group standards & execution of changes. · The key responsibilities include:To coordinate the delive ...
-
HR Business Partner
3週間前
Shinagawa Parker HannifinThe HR Business Partner role reports to the HR Manager for PHJ and Lord Japan. It supports the implementation of human resources programs to ensure the organization's current and future HR needs are met. · This includes recruitment; training and organizational development; compen ...
-
Sales Manager
2ヶ月前
Tokyo Sulzer ￥8,000,000 - ￥12,000,000 per yearPromote Sulzer Applications Technology, Process Plant Equipment and Engineered Solutions. Identify Opportunities in close coordination with Applications Team in Head Office. Interface with customers and monitor progress of projects. · Developing Customer process plant mapping · S ...
-
Shibuya JLL Japan ￥10,000,000 - ￥18,000,000To achieve excellence in preventative and reactive maintenance programs incorporating industry best practice, innovative maintenance techniques and statutory and contractual compliance. · To provide leadership and direction to multi skilled Engineering Operations teams made up of ...
-
Tokyo, Japan ReachExt K.K. ￥2,000,000 - ￥2,800,000 per yearWe are looking for an experienced senior verification engineer with > 10 years of experience in ASIC/SOC/IP/block level design and functional verification using system verilog/UVM. · ...
-
Receiving Clark
3週間前
〒- 東京都 港区 高輪, Marriott International $60,000 - $120,000 per year+ Receive deliveries and process them according to invoice and receiving reports · + · +Stage merchandise by department · Maintain accurate tracking system on all shipping and receiving transactions · ...
-
Sagamihara SAINI JAPAN Co. Ltd. ￥2,000,000 - ￥2,800,000 per yearThis role coordinates vehicle sourcing from Japanese auctions and dealers prepares export documents communicates with shipping lines and overseas clients tracks shipments and provides updates supports daily office operations. · Coordinate vehicle sourcing from Japanese auctions a ...
-
Tokyo Vertiv Full timeAt Vertiv we empower the people who will power the future. From simple swipes to life-changing medicines we design manufacture and service products that keep the world connected. · We promote equal opportunities for all with respect to hiring terms of employment mobility training ...
-
Tokyo VertivThis position provides overall order management and coordination of the procurement and fulfillment activities for Asia market units (Sales, Service, Project Teams, Factories, 3PL). This role will also interact with all levels of staff from across Asia Pacific. ...
-
Project Manager
4日前
Tokyo, Tokyo Dia IncApply project management change management service management methodology usability practices based on known solutions applications best practices assuring adherence to standards drive communication coordination success projects provide project status reports other project inform ...
-
Tokyo Amazon ￥900,000 - ￥1,200,000 per yearWe are looking for a Regional Manager to support Amazon's transportation and logistics teams' business needs for temporary hourly paid support. · This role will be based in Osaka and work with focus on the entire Customer Fulfilment network.The Regional Manager will have involvem ...
