★【Digital Technology】 API Developer / World Class Theme Park

• Business Level Japanese REQUIRED

✦Flextime & Hybrid Work

✦Own Products/Services

✦Global Business & International Environment

✦Great Welfare

★Annual salary: 8 million yen - 14 million yen

【About the company】

◆Businesses that create "world-class experiences"

The company operates "Universal Studios Japan", the theme park with the highest number of visitors among the Universal Studios properties loved around the world. Universal Studios Japan is the world's premier entertainment destination, offering a variety of world-acclaimed ride attractions and show attractions. With the aim of inspiring people, the company draws guests into an extraordinary world of surprise and excitement. Since its opening in 2001, it has been constantly innovating, and in recent years, its evolution has accelerated. The company's theme park has become a major landmark in the entertainment and leisure industry, attracting many guests from both Japan and abroad. The company will continue to take on the challenge of creating world-class experiences that consistently exceed the expectations of its guests.

【 Job Description】

【The Company's Vision for Digital Transformation】

A career with the company's Digital & Technology team offers a unique and invaluable experience found nowhere else.

From cutting-edge theme park developments in Orlando, Hollywood, Beijing, and Japan, to the creation of new destinations such as the Halloween Horror Nights-themed facility in Las Vegas and a kid-focused park in Frisco, the team leverages innovative digital technologies to enhance the experiences of both guests and team members.

In this role, you will collaborate with business partners and product teams to analyze and define the requirements for technical solutions, and play a key role in implementing them.

You will also be actively involved in the testing cycle to ensure that the developed solutions meet the original requirements.

As a member of a global team, you will continuously seek ways to enhance the guest experience—from trip planning, to in-park interactions, and post-visit aftercare.

The Digital & Technology team at the company operates in a highly international environment, working alongside multinational team members and collaborating with global vendors that support theme parks and experiences around the world. As such, this role requires the ability to work effectively in a global context.

While English is the primary language of communication, proficiency in Japanese is preferred for collaboration within the Japan-based team.

Upon joining, you will gain foundational knowledge of the company's cutting-edge technologies and attraction systems. The company also supports the development of business systems analysis skills.

This position includes reporting responsibilities to both Japanese and U.S. management, and offers frequent opportunities to collaborate with other theme parks around the world—making it an ideal environment for those seeking global professional growth.

【Project Examples】

You may have the opportunity to work on projects such as the following (not limited to):

・Commerce platforms

・Ticketing and access management systems

・Web and mobile application development

・At-home and in-park experiences utilizing games and emerging technologie

・Photo validation technologies

・Ride reservation platforms

・Food and beverage platforms

・Digitally connected character experiences

As a member of the global Digital & Technology team supporting attractions around the world, you'll have the chance to grow your career while having fun and immersing yourself in the excitement of the brand.

【Position Overview】

This position serves as the technical lead for Digital Technology Integration Services at Universal Studios Japan (USJ). The primary responsibility is to design, develop, test, analyze, and deliver technology solutions that enhance both guest and team member experiences.

The role involves end-to-end development, testing, and analysis of both hardware and software solutions. Additionally, the position is responsible for fully leveraging enterprise systems, leading project development, and ensuring a smooth transition of the delivered solutions to the park's technology operations team.

As a technical lead at both the code and functional levels, this role requires close collaboration with architecture teams and third-party vendors to successfully drive projects forward.

【Responsibilities】

● Collaboration & Technical Leadership

Collaborate with business analysts, programmer analysts, developers, and architects to lead the conceptualization and development of software programs and applications

Perform defect triage by quickly identifying and assigning software defects occurring during the software development and quality assurance lifecycle to the appropriate team for resolution

Mentor other technical staff, share domain knowledge, and help drive optimal solution implementation

● Design, Development & Testing

Design and execute tests for both new and existing systems, including error correction, identifying areas for improvement, and debugging

Lead documentation efforts for each project, including business and technical requirements, specifications, and test cases, while coordinating with relevant internal departments

● Operations Management & Continuous Improvement

Support release and change management processes to ensure stable application operations

Adhere to UDX compliance requirements and associated processes

Promote and enforce internal policies, procedures, and training related to Environment, Health, and Safety (EHS), working collaboratively with team members

Perform other duties as assigned

【 Requirements】

【Required】

Experience:

・7+ years of relevant professional experience

・Experience in software development across small to large-scale projects, and within small to large development teams

・Strong skills in conflict resolution, debugging, triage, troubleshooting, and problem-solving

・Excellent presentation, facilitation, communication, and negotiation skills

Skills:

・Required , TypeScript, CouchDB (NoSQL database)

・Preferred skills:Docker, Kubernetes, GitLab, Redis, Kafka

Leadership & Initiative:

・Experience leading enterprise engineering projects or teams a plus

・Self-directed ability to manage a wide range of tasks and adapt to change

・Proven track record of delivering results

Technical Leadership:

・Proven track record as a technical lead and ability to support the technical growth of other team members

・Must be a technical expert on multiple applications

Communication skills:

・Advanced written and verbal communication skills (ability to communicate technical concepts clearly to non-technical audiences)

Adaptability:

・Willingness to learn new technologies and flexibility to work with tools with which one has little previous experience

Empathy:

・Willingness to understand and solve challenges faced by customers Empathy: willingness to understand and solve problems faced by customers

Documentation/Problem Solving:

・Ability to produce high quality technical documentation

・Strong customer relationship building skills

・Problem solving skills and experience in improving operational efficiency

Agile Development:

・Experience developing and integrating large scale enterprise systems

・Knowledge of Agile, Scrum, Scaled Agile Framework (SAFe), etc. knowledge and experience is a plus

【Language Skills】

Business-level proficiency in both Japanese and English (professional working proficiency)

【Education】

Bachelor's degree in one of the following fields, or equivalent professional experience:

・Computer Information Technology

・Computer Programming and Analysis

・Industrial Technology

・Electronics Engineering Technology

【Working Time 】

Flextime System

【Holidays / Vacations】

■120 days off per year (average 10 days per month)

■Annual paid leave (10 days in the first year, maximum 20 days)

■Parental leave, childcare leave, nursing care leave, etc.

【Welfare】

■Loan of uniform

■Social insurance (employment, workers' compensation, health, employee pension)

■Group life insurance

■LTD (Long-Term Dependent Term (LTD) insurance system

■Defined contribution pension plan

■Retirement allowance system

■Free theme park invitations and discount tickets distributed

■Discounted movie and concert tickets

■Free DVD rental

■Crew café

■Various educational support

■In-house communication (in-house SNS, in-house magazines, etc.)

■Numerous in-house events