Work Schedule
Standard (Mon-Fri)Environmental Conditions
Adherence to all Good Manufacturing Practices (GMP) Safety Standards, Cleanroom: no hair products, jewelry, makeup, nail polish, perfume, exposed piercings, facial hair etc... allowed, OfficeJob Description
所属法人: ライフテクノロジーズジャパン株式会社
事業部・組織名:バイオプロダクション事業部(BPG)
Job Band: 6
*Band1-5はスタッフレベル相当、Band6以上は管理職レベル相当となります
部下の有無: 有り
*対象製品:シングルユース製品
Single-Use Bioprocessing Systems | Thermo Fisher Scientific - JP
ex) DynaDrive Single‑Use Bioreactor — シングルユース・バイオリアクター (S.U.B.)
DynaDriveシングルユースバイオリアクター(S.U.B) | Thermo Fisher Scientific - JP
*担当エリア:全国
About Us
サーモフィッシャーサイエンティフィック インコーポレイテッドについて
米国マサチューセッツ州ウォルサムに本社を置き、世界中に125,000人の従業員を擁しています。総売上高は440億ドル、研究開発費は15億ドルに及び、Thermo Scientific、Applied Biosystems、Invitrogen、Fisher Scientific、Unity Lab Services、Patheon、PPDブランドは、世界のさまざまな分野の基礎・応用研修、製品開発、品質管理・保証、安全保障から医療、製薬・バイオ医薬に至るお客様に広く浸透しています。
サーモフィッシャーサイエンティフィックジャパンについて
Thermo Fisher Scientific - JP
【ポジションの概要】
私たちは、高いモチベーションと実務経験を兼ね備えたサービスチームスーパーバイザーを募集しています。APJ(アジア太平洋および日本)およびグローバルのサービスチームと連携し、シングルユースデバイス向けのサービスオファープログラムの開発、チームマネジメント、収益目標の達成などを担当いただきます。本ポジションはBPG Japanディレクターに直接報告し、APJへのマトリクスレポートも行います。
【主な業務内容】
■ エンジニア業務
- 個々のフィールドサービスエンジニア(FSE)として、顧客先での以下の業務を実施・支援する:
- 受入試験(SAT:Site Acceptance Test)
- 設置および適格性評価(IOQ:Installation and Qualification Test)
- 各種メンテナンス作業
■ 協働業務
- APJおよびグローバルのサービスチームと密接に連携し、サービス戦略や各種取り組みの整合性・統合を図る。
■ プログラム開発・マネジメント
- シングルユースデバイス向けサービスオファープログラムを企画・開発・実行・管理する。
- サービスチームをリードし、高いパフォーマンスを維持すると共に、ビジネス目標の達成を推進する。
- サービス提供に関する収益目標の達成状況をモニタリングし、改善と達成に向けて推進する。
■ レポーティング
- BPG Japanディレクターへ直接レポートを行う。
- APJに対してマトリクスレポートを行い、進捗、課題、機会について透明性のある効果的なコミュニケーションを実施する。
応募要件 / Qualification
- サービスチームの管理およびサービスプログラムの開発における確かな経験を有すること
- シングルユースデバイス市場および関連サービス提供内容について強い理解があること
- 地域チームおよびグローバルチームと効果的に連携できる、優れたコミュニケーション能力と協調性
- 収益成長を牽引し、財務目標を達成する能力
スキル(Skills):
- リーダーシップおよびチームマネジメント能力
- ビジネスレベルの英語およびネイティブレベルの日本語
Position Overview:
Thermo Fisher Scientific Inc. is the world leader in serving science, with annual revenue exceeding $40 billion. Our Mission is to enable our customers to make the world healthier, cleaner and safer. Whether our customers are accelerating life sciences research, solving complex analytical challenges, improving patient diagnostics and therapies or increasing efficiency in their laboratories, we are here to support them. Our team of more than 100,000 colleagues delivers an unrivaled combination of innovative technologies, purchasing convenience and pharmaceutical services through our industry-leading brands, including Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific, Unity Lab Services, Patheon and PPD. For more information, please visit
We are seeking a highly motivated and experienced Service Team Supervisor to join our team. The successful candidate will be responsible for collaborating with APJ (Asia-Pacific and Japan) and global service teams, developing service offer programs for single-use devices, managing the team, and achieving revenue targets. This role will report directly to the BPG Japan Director and provide matrix reporting to APJ.
Key Responsibilities:
• Engineer:
o As an individual Field Service Engineer (FSE), visit and support Site Acceptance Test (SAT), Installation and Qualification Test (IOQ), and various maintenance work at customer sites.
• Collaboration:
o Work closely with APJ and global service teams to ensure alignment and integration of service strategies and initiatives.
• Program Development and Management:
o Develop, implement, and manage service offer programs for single-use devices.
o Lead and oversee the service team to ensure high performance and achievement of business objectives.
o Monitor and drive the achievement of revenue targets for service offerings.
• Reporting:
o Directly report to the BPG Japan Director.
o Provide matrix reporting to APJ, ensuring transparent and effective communication of progress, challenges, and opportunities.
Qualifications:
• Proven experience in managing service teams and developing service programs.
• Strong understanding of single-use device markets and service offerings.
• Excellent communication and collaboration skills to work effectively with regional and global teams.
• Ability to drive revenue growth and achieve financial targets.
Skills:
• Leadership and team management
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