【仕事内容】
【職務概要】
経理BPO事業のオペレーション全体を俯瞰し、事業の「OS(オペレーティング・システム)」を設計・構築するBizOps業務全般を担っていただきます。
【職務詳細】
■事業全体のオペレーション設計とBPR推進:顧客オンボーディングからサービスデリバリーまでの全工程を可視化・分析し、ボトルネックを特定。SaaS・AIの活用を前提とした最適な業務フローを再設計し、サービス品質の「型化(標準化)」と「仕組み化」を推進。
■オペレーション戦略のKPI設計と実行:事業KGI/KPIと連動したオペレーションKPI(生産性、工数、リードタイム、エラー率等)を設計・導入。データを元にした改善PDCAサイクルを構築・運用し、オペレーションの予実管理。
■テクノロジー活用の推進リード:『マネーフォワード クラウド』シリーズ の運用最適化はもちろん、RPA、AI/OCR、AIエージェントといった新規テクノロジー導入プロジェクトをBizOpsの視点から企画・推進。
■スケーラブルな組織基盤の構築:業務の属人化を排し、誰でも高品質なサービスを提供できる「オペレーティング・プレイブック(マニュアル、教育コンテンツ)」の設計・整備。
■サービスデリバリーの品質・進行管理:事業スケールを見据え、サービスデリバリーの品質・納期を担保するための進行管理や、顧客・社内外関係者との高度な調整業務をリード。
【業務内容変更の範囲】
会社の定める業務
【求める人材】
【必須】
・事業会社、コンサルティングファーム、BPO企業等での業務オペレーション構築・業務改善(BPR)のご経験
・部門横断型、もしくは社外パートナーを巻き込んだプロジェクトマネジメントのご経験
・Excel/Googleスプレッドシート等を用いたデータ分析・KPIモニタリングの基礎知識
・GAS、Zapier、RPA、AI等のツールを活用した業務自動化・効率化のご経験
【尚可】
・経理・会計領域のドメイン知識、または経理実務のご経験
・経理代行、BPOサービス、会計事務所での実務・運用管理のご経験
※本ポジションはグループ内他社への在籍出向を予定しており、就業に関する一部条件は出向先の就業規則に準じる可能性があります。(期間は事業計画による)
【給与】
年収:600万~1200万程度
月給制:月額500000円
給与:■経験、スキル、年齢を考慮の上、同社規定により優遇
賞与:ハイパフォーマンス賞与
昇給:年2回(7月・1月)
【勤務地】
東京都港区赤坂5-2-20 赤坂パークビル19F
東京メトロ千代田線「赤坂」駅徒歩7分
勤務地変更の範囲:出向・転籍により勤務地が変更となる場合あり
【勤務時間】
フレックスタイム制 ※標準労働時間8時間
【雇用・契約形態】
契約期間:無期
試用期間:有(3ヶ月)
【待遇・福利厚生】
通勤手当、各種社会保険(厚生年金・健康保険・雇用保険・労災保険)、近隣住宅手当・転居支援金、健康診断・婦人科検診、インフルエンザ予防接種、書籍購入補助、企業型確定拠出年金、従業員持株会、フリーアドレス制
喫煙情報:屋内禁煙
【休日・休暇】
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