Briefing Manager

2ヶ月前

Tokyo Zoom
What you can expect

The Zoom Executive Briefing Program creates strategic, customer-centric experiences showcasing Zoom's capabilities.

As the Tokyo-based Briefing Manager, you'll deliver customized, world-class briefings for customers, working closely with account teams to focus on client business outcomes.

This role involves comprehensive planning and white-glove support for virtual, hybrid, and in-person engagements, managing briefing strategy with sales and cross-functional teams.

You'll report to the Head of EBC and Value Advisory in San Jose, US.

Responsibilities

Design and manage customized executive briefings for strategic accounts, focusing on business outcomes and relationship opportunities
Own end-to-end customer experience for virtual and hybrid briefings, including logistics, content development, and technical execution
Lead preparation with discussion leaders and account teams, developing effective agendas based on customer business initiatives and Zoom solutions
Facilitate briefing discussions, provide post-briefing analysis, and conduct follow-up communications to track impact on sales success
Strategically recommend and schedule appropriate speakers based on their expertise, while evangelizing the EBC program to target priority accounts
Identify process improvement opportunities and lead projects to enhance program offerings while troubleshooting issues in real-time

Qualifications

5+ years of relevant work experience
Exceptional communication skills including presentation, storytelling, interpersonal abilities, and diplomatic stakeholder management
Strong technical proficiency with Zoom products, conference room software, SFDC, and Marketing CRM systems
Proven experience with in-person and hybrid executive briefings or events
Strategic mindset with excellent problem-solving abilities and adaptability to provide creative solutions
Customer-obsessed approach with deep understanding of sales processes and willingness to go above and beyond for stakeholder satisfaction

Skills/Experience You Are Required

Demonstrated experience in working in a dynamic, fast-paced environment while performing well under pressure/deadlines
Ability to manage responsibilities independently and work with minimal supervision

Knowledge in the following tools:
Microsoft Office Suite, Gsuite, Salesforce, and Zoom
Background in project management or event management

職務概要

Zoom エグゼクティブブリーフィングプログラムは、Zoomの機能を紹介する戦略的で顧客中心の体験を創出します。東京を拠点とするブリーフィングマネージャーとして、アカウントチームと緊密に連携し、クライアントのビジネス成果に焦点を当てたカスタマイズされた世界クラスのブリーフィングを提供します。この役割には、バーチャル、ハイブリッド、対面でのエンゲージメントのための包括的な計画と手厚いサポート、営業部門や他部門横断チームとのブリーフィング戦略の管理が含まれます。米国サンノゼのEBCおよびバリューアドバイザリー責任者に報告します。


職務詳細:
戦略的アカウント向けにカスタマイズされたエグゼクティブブリーフィングを設計・管理し、ビジネス成果と関係構築の機会に焦点を当てる
バーチャルおよびハイブリッドブリーフィングの顧客体験を一貫して担当し、ロジスティクス、コンテンツ開発、技術的実行を含む
ディスカッションリーダーとアカウントチームとの準備を主導し、顧客のビジネスイニシアチブとZoomソリューションに基づく効果的なアジェンダを作成
ブリーフィングディスカッションを促進し、ブリーフィング後の分析を提供し、営業成功への影響を追跡するためのフォローアップコミュニケーションを実施
専門知識に基づいて適切なスピーカーを戦略的に推薦・スケジュールし、優先アカウントに対してEBCプログラムを普及促進
プロセス改善の機会を特定し、プログラム提供の強化プロジェクトを主導しながら、リアルタイムで問題を解決

求めるスキル/ご経験

5年以上の関連職務経験
プレゼンテーション、ストーリーテリング、対人能力、外交的なステークホルダー管理を含む優れたコミュニケーションスキル
Zoom製品、会議室ソフトウェア、SFDC、マーケティングCRMシステムに関する高い技術的習熟度
対面およびハイブリッドエグゼクティブブリーフィングまたはイベントの実績
優れた問題解決能力と創造的なソリューションを提供するための適応力を備えた戦略的思考
営業プロセスへの深い理解とステークホルダー満足のために最善を尽くす顧客重視のアプローチ
優れたパフォーマンスを発揮しながら、ダイナミックで速いペースの環境で成果を出された経験
裁量ある状態で自律して職務を果たせる方

以下のツールに関する知識:
Microsoft Office Suite、Gsuite、Salesforce、Zoom

プロジェクト管理またはイベント管理経験

Ways of Working

Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.

Benefits


As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways.

Click Learn for more information.

About Us

Zoomies help people stay connected so they can get more done together.

We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.

We're problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment.

Our Commitment

At Zoom, we believe great work happens when people feel supported and empowered. We're committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential. If you require an accommodation during the hiring process, let us know—we're here to support you at every step.


If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form and someone from our team will reach out soon.

This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed.
Show more Show less

  • Associate Creative Director

    1日前

    Tokyo AKQA

    Transforms strategic insights into beautiful concepts through art and craftsmanship guiding clients toward a better future. · ...

  • Account Director

    5日前

    Tokyo VML & Ogilvy Japan

    About Ogilvy is a WPP company that has been creating impact for brands through iconic ideas since its founding 75 years ago. It builds on that legacy through Borderless Creativity – innovating at the intersections of advertising, public relations, relationship design, consulting ...

  • Project Member

    2週間前

    Tokyo Rakuten

    The Technology Management Division (TMD) provides Corporate IT to Rakuten Group companies. · Identify risks in internet business divisions. · Evaluate and propose countermeasures. · ...

  • Sales Manager

    2週間前

    Tokyo Huntsman Corporation $1,000,000 - $1,500,000 per year

    Be responsible for developing and executing sales strategies in Japan to drive higher volume and better growth. · ...

  • Recruiter

    3週間前

    Tokyo KellyOCG ￥2,000,000 - ￥2,800,000 per year

    We are proud to be Certified as a Great Place to Work, and we take pride in doing things differently — through the services we deliver and the people we attract. · ...

  • Talent Acquisition Assistant Manager

    1日前

    Tokyo Prada Group

    + Being the Ambassador of Drivers of Change/Company Values inspires a sense of belonging and collaboration, enabling the Organization to scale and win together. · + Build and maintain a strong candidate pipeline for key positions, · + Continuously review, streamline, and optimize ...

  • HR Manager

    2週間前

    Tokyo Shanghai BSF Human Resources Co., Ltd

    We are partnering with a leading listed company in the global education sector to recruit an HR Manager for its Japan market. · This pivotal role will be responsible for establishing and optimizing the human resources management system for the Japan market, overseeing all HR func ...

  • Regional Marketing Coordinator, NE Asia

    1日前

    Tokyo Turnitin

    The Regional Marketing Coordinator – NE Asia plays a key role in supporting the execution of integrated marketing initiatives that drive brand awareness, customer engagement, and pipeline growth across Japan and South Korea. · ...

  • Sales Director

    2日前

    Tokyo Specialized Group

    The Sales Director is responsible for driving new business and revenue growth across credit-card issuers, acquiring banks, processors, and card-scheme partners. · ...

  • Director of Events

    3週間前

    Tokyo The Peninsula Hotels ￥1,800,000 - ￥2,500,000 per year

    We are seeking an experienced Director of Events to join our team at The Peninsula Tokyo. · Mentors and develops team members to consistently achieve performance targets. · Develop event and banquet sales strategy. · ...

  • Rooms Manager, Tokyo

    3週間前

    Tokyo Park Hyatt ￥4,000,000 - ￥6,000,000 per year

    The Rooms Manager will ensure efficient management of Park Hyatt Tokyo with revenue maximization and profitability improvement. · ...

  • Membership Communications Manager

    21時間前

    Tokyo Soho House & Co

    The Membership Communications & Content Manager is responsible for shaping and driving the communications strategy for Soho House Tokyo. · Increasing brand awareness in Japan. · Strengthening our presence across all touchpoints. · Ensuring consistent alignment with global brand s ...

  • Assistant Housekeeping Manager

    9時間前

    Tokyo Soho House & Co

    + Job summary: To assist the Executive Housekeeper/Housekeeping Manager in running the Housekeeping Department by coordinating daily operational activities + + Responsibilities: · Ensure full knowledge of role and responsibilities · Implement company standards throughout the hous ...

  • Research Consultant

    2週間前

    Tokyo Atheneum

    Atheneum Partners is looking for a curious and passionate individual to join the APAC Expert-Backed Research team in a Research Consultant role. · ...

  • Research Consultant

    1日前

    Tokyo Atheneum

    Atheneum Partners is looking for a curious and passionate individual to join the APAC Expert-Backed Research team in a Research Consultant role. · You will interact with leading experts in their respective industries on behalf of our clients. · You will be responsible for intervi ...

  • Research Consultant

    8時間前

    Tokyo Atheneum

    +We deliver interactions that generate intelligent insights and creative ideas. · +Interview KOLs, regulators, policymakers, world-renowned academics and industry leaders. · Conduct primary & secondary research on various topics. · Communicate directly with clients & other teams ...

  • Junior Network Assistant Consultant

    2週間前

    Tokyo Amaris Consulting

    A Junior Network Assistant Consultant supports network operations and infrastructure activities related to store and office environments. They work closely with network engineers, internal stakeholders, end-users, and external vendors to ensure the smooth execution of network-rel ...

  • Director of Events Management

    3週間前

    Tokyo HSH Full time￥2,000,000 - ￥2,500,000 per year

    The Peninsula Hotels operates twelve world-class luxury hotels across Asia, Europe, and the USA. · Mentors and develops team members to consistently achieve performance targets · ...

  • IT Risk Manager, Assistant Vice President

    1日前

    Tokyo Jefferies

    The role of an IT Risk Manager encompasses a broad set of responsibilities, with primary responsibilities to maintain the IT Risk Framework, develop and administer risk policies/procedures for the organization and performing risk and control assessments. · Perform risk and contro ...

  • Art Director

    6時間前

    Tokyo Monks

    We are looking for a designer to take the lead in thinking up digital ads and assets for awesome brands. · The position is all about harmonizing speed, style and scale to produce loads of good-looking assets at a steady pace. · You'll create style proposals, sketches, mockups and ...

  • Chaumet / ショーメ: Senior Training Manager / シニアトレーニングマネージャー

    1日前

    Tokyo HirePlanner: Your Career Platform for Finding a Job in Japan

    + Develop, adapt and deliver training programs · + Increase brand loyalty through field coaching · + Supervise Client Experience results · + Grow the Premium Business · + Animate the training community ...