JOB SUMMARY
Assists in leading the property's segmented sales effort (e.g., group, transient, association, corporate, etc.) and assists in the implementation of the segment sales strategy and achieving segment revenue goals, property revenue goals and guest and employee satisfaction. Conducts all day-to-day activities related to the sales function with a focus on building long-term, value-based customer relationships that enable achievement of property sales objectives. Achieves personal booking goals.
CANDIDATE PROFILE
Education and Experience
• 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area.
OR
• 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and marketing or related professional area.
CORE WORK ACTIVITIES
Developing & Executing Sales Strategies
• Works with sales leader to ensure understanding of sales strategy and effective implementation of this strategy for the segment.
• Assists in the development, implementation and sustaining of aggressive solicitation program focused on increasing business.
• Works with management team to create and implement a sales plan addressing revenue, customers and the market for the segment led by the DOS.
• Assists with the development and implementation of promotions, both internal and external.
Maximizing Revenue
• Provides positive and aggressive leadership to ensure maximum revenue potential (e.g., sets example with personal booking goals).
• Recommends booking goals for sales team members.
Managing Sales Activities
• Approves space release for catering to maximize revenue (DOS, Group) in the absence of a Business Evaluation Manager.
• Participates in sales calls with members of sales team to acquire new business and/or close on business.
• Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).
Analyzing & Reporting on Sales and Financial Data
• Analyzes market information by using sales systems and implements strategy to achieve property's financial room and catering goals.
• Assists Revenue Management with completing accurate six period projections.
• Reviews sales and catering guest satisfaction results to identify areas of improvement.
Ensuring Exceptional Customer Service
• Displays leadership in guest hospitality, exemplifies customer service and creates a positive example for guest relations.
• Interacts with guests to obtain feedback on product quality and service levels.
• Meets with guests during pre- and post-convention meetings to obtain feedback on quality of product (e.g., rooms, meeting facilities and equipment, food and beverage), service levels, execution against contract and overall satisfaction.
• Empowers employees to provide excellent customer service.
• Observes service behaviors of employees and provides feedback to individuals and/or managers.
• Incorporates guest satisfaction as a component of department meetings with a focus on continuous improvement.
• Ensures that a customer recognition program is in effect throughout Sales.
• Executes and supports the company's Customer Service Standards and property's Brand Standards.
• Participates in and practices daily service basics of the brand.
• Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event.
• Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the company.
• Gains understanding of the property's primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event.
Building Successful Relationships
• Develops and manages relationships with key stakeholders, both internal and external.
• Works collaboratively with off-property sales channels (e.g., Event Booking Center, Market Sales, GSO) to ensure the property needs are being achieved and the sales efforts are complementary, not duplicative.
• Works with Human Resources, Engineering and Loss Prevention to ensure compliance with local, state and federal regulations and/or union requirements.
• Attends customer events, trade shows and sales missions to maintain, build or develop key relationships with GSO Managers and customers.
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
-
Tokyo ANdAZ ￥5,000,000 - ￥10,000,000 per yearエンジニアリング副部長( Assistant Director of Engineering )として、以下業務をお任せいたします。下記業務における施設維持保全管理業務全般のマネジメントをお任せします。ビルマネージメント業務の管理、修繕計画や見積取得・発注、及び施設運営上のハード面における業務、維持保全上の設備投資案件(設備機器・家具備品等の更新、リノベーション等)の計画検討及び実施管理、維持保全に対する最適な管理運営のための中長期的且つ総合的な視野での検討・計画及び調整・実施 等 · ホテルもしくは商業施設での施設管理業務における責任者クラスでの業務経 ...
-
Tokyo, Japan Marriott Hotels Resorts ￥3,600,000 - ￥10,800,000 per yearAssistant Director of International Sales assists in leading the property's segmented sales effort and assists in the implementation of the segment sales strategy and achieving segment revenue goals. · 2-year degree from an accredited university in Business Administration, Market ...
-
Tokyo Jobs via eFinancialCareers ￥4,500,000 - ￥9,000,000 per yearAssistant Director of Finance pentru hotelul nostru de lux din Kyoto. Rolul oferă oportunitatea de a asigura integritatea financiară a hotelului, în timp ce sprijină directorul finanțelor în gestionarea tuturor aspectelor financiare. · ...
-
Tokyo Grand Hyatt ￥400,000 - ￥500,000 per yearグランドハイアット東京の施設維持管理部のエンジニアリング部署にて副部長を担っていただきます。 · 総合的な非常時の一連の手順を実行することや、ホテルの方針や手順にそったメンテナンス・エネルギーマネージメントやリペアの記録を完璧にサポートするファイリングシステムのメンテナンスなどが含まれます。 · ...
-
Tokyo Specialized Group ￥1,200,000 - ￥1,540,000 per year+Nuestra empresa busca un Director para liderar el equipo de ventas retail en Japón. · +Promover y gestionar las ventas en el sector retail. · Desarrollar estrategias efectivas para aumentar los ingresos. · ,+ · + · ,+,+,+,+,+,+ ...
-
Tokyo, JP CIC ￥1,200,000 - ￥3,600,000 per yearCIC is looking for an Assistant Sales Director to support clients and drive new sales at its Tokyo location. This role involves managing a client portfolio, developing sales teams, and representing CIC at events. ...
-
Tokyo, JP CIC ￥7,000,000 - ￥14,000,000 per yearCIC is looking for an ambitious person with experience building meaningful client relationships to support clients and drive new sales at our location in CIC Tokyo. · This opportunity includes managing a client portfolio of approximately ~100 companies, providing senior-level ove ...
-
Tokyo CIC (Cambridge Innovation Center) ￥600,000 - ￥1,200,000 per yearWe are looking for an Assistant Director of Sales to manage a client portfolio and provide senior-level oversight to assist our clients in getting the most out of their experience at CIC Tokyo. · Managing and developing the RM team. · Representing CIC at onsite and offsite events ...
-
Director of Sales
4週間前
Tokyo HMI Hotel Group ￥600,000 - ￥1,200,000 per yearWe are seeking a dynamic and strategic individual to join our team as a Director of Sales. · The Director of Sales is responsible for leading the hotel's sales and marketing efforts to maximize revenue and occupancy. · Develop and execute a comprehensive sales plan to maximize re ...
-
Tokyo, Tokyo Altera ￥3,000,000 - ￥6,000,000 per yearInternal Sales Representative is a commission-based role with focus on assigned customers for all account management and customer service functions including, opportunity management, revenue forecast, order management, and communications. · Build and maintain strong customer rela ...
-
Tokyo, Tokyo BINGO ￥2,000,000 - ￥2,500,000 per yearWe are recruiting for a full-time on-site role for an International Sales and Marketing representative located in Akasaka, Tokyo. As part of the role, you will be responsible for day-to-day tasks related to international facing marketing, in-bound sales inquiries, research, and p ...
-
Sales Director
2ヶ月前
Tokyo Netcracker Technology ￥1,500,000 - ￥2,500,000 per yearJoin NetCracker Technology, a wholly owned subsidiary of NEC Corporation, to work for a forward-looking software company, offering mission-critical solutions to service providers around the globe. · Sales Strategy Definition · Business Development Planning · Account Reviews and o ...
-
Tokyo, Tokyo ASTRODESIGN ￥1,200,000 - ￥1,500,000 per yearThis is a full-time role for a General Manager International Sales at ASTRODESIGN. GM International Sales will be responsible for managing small, multi-cultural sales team and Sales Office in US. · Experience in B2B solution sales. · Excellent Communication and Customer Service s ...
-
Sales Director
4日前
Tokyo, Japan Netcracker ￥1,000,000 - ￥3,000,000 per yearWe are a forward-looking software company, offering mission-critical solutions to service providers around the globe. Our comprehensive portfolio of software solutions and professional services enables large-scale digital transformations, unlocking the opportunities of the cloud, ...
-
Sales Director
2ヶ月前
Tokyo PCN Media ￥10,000,000 - ￥30,000,000 per yearA global leader in payments, digital identity, and authentication solutions is seeking a Sales Director to lead and expand its commercial presence in Japan. The Sales Director will be responsible for driving business growth across all offerings, including consulting, testing serv ...
-
Sales Director
1ヶ月前
Tokyo PCN ￥4,000,000 - ￥10,000,000 per yearAs Sales Manager or Sales Director, Japan, you will be responsible for driving revenue growth and strengthening commercial presence in the Japanese market. · Develop and execute a local sales strategy aligned with regional objectives · Identify, qualify, and close opportunities a ...
-
Tokyo, Tokyo Smith & Associates ￥60,000 - ￥120,000 per yearInternational Sales Representative is responsible for identifying and developing potential customers and vendors worldwide, conducting diligent research online, and providing excellent service to new and existing customers. · Identify and develop potential customers and vendors w ...
-
Director Sales
2週間前
Tokyo, JP Remerge ￥120,000 - ￥180,000 per yearRemerge is looking for a Director Sales & Account Management, Japan to provide dedicated, on-the-ground leadership that strengthens client relationships, drives new business acquisition, and ensures successful go-to-market execution. · Directly manage and coach the Japan AE and A ...
-
Tokyo Smith ￥104,000 - ￥200,000 per yearWe are always looking for talented individuals to join our dynamic, friendly and professional team environment. Located in more than 20 offices around the world, you'll find a home here as part of the Smith family. · ...
-
Tokyo MAHLE ￥6,000,000 - ￥12,000,000 per yearThis role involves managing sales activities to ensure profitability of product portfolio by managing sales prices and commercial policies. · ...
-
Sales Director
1ヶ月前
Tokyo, Tokyo Hailo ￥800,000 - ￥1,600,000 per yearAs Sales Director for Hailo in Japan, you will be the senior sales executive leading Hailo's strategic engagements with automotive OEMs, Tier-1 suppliers, and technology partners across Japan. · Present, promote, and sell Hailo's AI processing solutions to automotive OEMs, Tier-1 ...
