Req ID:
Remote Position: No
Region: Asia
Country: Japan
State/Province: Miyagi
City: Miyagi
General Overview
Functional Area: Information Technology (ITM)
Career Stream: IT Solutions (SOLN)
Role: Analyst (ANA)
Job Title: Analyst, IT Solutions
Job Code: ANA-ITM-SOLN
Job Level: Band 7
Direct/Indirect Indicator: Indirect
Summary
The Analyst, IT Solutions will collect, analyze, develop, document and communicate business requirements, and work with various IT teams to develop and deliver solutions. Provide support and user training on selected systems (for example SFC, ERP and local applications) and participate in IT projects.
Detailed Description
Performs tasks such as, but not limited to, the following:
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Possessing specialist knowledge of operating systems, devices, applications and software
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Providing technical support to teams within the organization, and to external clients when required.
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Assisting with systems integrations
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Managing ticketed query system and ensuring comprehensive database of queries and resolutions is kept up to date
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Maintaining and updating technical documents and procedures
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Managing coordination at a local and international level where required
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Delivering regular and customised training to teams within the business
Knowledge/Skills/Competencies
- Strong customer service orientation
- Good analytical, technical, troubleshooting and problem solving skills.
- Good communication and documentation (including flow charting) skills.
- Good understanding of software development life cycle concepts and practices.
- Good knowledge of the business area to be supported and a good understanding of its associated business processes.
- Basic to good coding skills in specified programming languages.
- Understanding of interrelations between IT components (software, OS, databases, network, servers, etc.)
Physical Demands
- Duties of this position are performed in a normal office environment.
- Duties may require extended periods of sitting and sustained visual concentration on a computer monitor or on numbers and other detailed data. Repetitive manual movements (e.g., data entry, using a computer mouse, using a calculator, etc.) are frequently required.
- Work Hour: Night Shift (9:00 PM - 5:15 AM)
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Work Location: 2, Aza Raijin Yoshioka Taiwa-cho Kurokawa-gun, Kurokawa-gun, Miyagi, Japan
Typical Experience
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Intimate knowledge of an organisation's computing systems
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Ability to explain complex ideas to those with limited IT and systems knowledge
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Listening ability and patience
Typical Education
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Bachelors Degree or consideration of an equivalent combination of education and experience.
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Educational Requirements may vary by Geography
Notes
This job description is not intended to be an exhaustive list of all duties and responsibilities of the position. Employees are held accountable for all duties of the job. Job duties and the % of time identified for any function are subject to change at any time.
Celestica is an equal opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against on any protected status (including race, religion, national origin, gender, sexual orientation, age, marital status, veteran or disability status or other characteristics protected by law).
At Celestica we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. Special arrangements can be made for candidates who need it throughout the hiring process. Please indicate your needs and we will work with you to meet them.
COMPANY OVERVIEW:
Celestica (NYSE, TSX: CLS) enables the world's best brands. Through our recognized customer-centric approach, we partner with leading companies in Aerospace and Defense, Communications, Enterprise, HealthTech, Industrial, Capital Equipment and Energy to deliver solutions for their most complex challenges. As a leader in design, manufacturing, hardware platform and supply chain solutions, Celestica brings global expertise and insight at every stage of product development – from drawing board to full-scale production and after-market services for products from advanced medical devices, to highly engineered aviation systems, to next-generation hardware platform solutions for the Cloud. Headquartered in Toronto, with talented teams spanning 40+ locations in 13 countries across the Americas, Europe and Asia, we imagine, develop and deliver a better future with our customers.
Celestica would like to thank all applicants, however, only qualified applicants will be contacted.
Celestica does not accept unsolicited resumes from recruitment agencies or fee based recruitment services.
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