Req ID:

Remote Position: No

Region: Asia 

Country: Japan 

State/Province: Miyagi 

City:  Miyagi 

General Overview

Functional Area:  Information Technology (ITM)

Career Stream:  IT Infrastructure (INFR)

Role:  Analyst (ANA)

Job Title: Analyst, IT Infrastructure

Job Code:  ANA-ITM-INFR

Job Level:  Band 7

Direct/Indirect Indicator:  Indirect

Summary

The Analyst, IT Infrastructure will install, maintain, upgrade, and continuously improve the site's operating environment, ensuring the ongoing reliability, performance and security of the infrastructure. This includes monitoring and up keeping the operating environments; responding to incidents & problems, deployment of new technologies as well as design, install, configure, maintain and perform testing of PC/server operating systems, networks, and related utilities and hardware. Other responsibilities include troubleshooting problems as reported by users, supporting Web access and telephony services, and the acquisition, replacement and decommissioning of related equipment, software and services.

Detailed Description

Performs tasks such as, but not limited to, the following:

• Project planning and execution:Infrastructure support professionals are involved in planning, scheduling, and executing projects to system upgrades, network expansions, and infrastructure enhancements to meet business objectives efficiently.
  
• Problem-Solving and Decision-Making:This role involves identifying and resolving technical issues, troubleshooting network problems, and making decisions to ensure minimal disruption to operations.
  
• Collaboration with Cross-Functional Teams: Infrastructure Support works closely with teams across various departments to understand their technical needs, provide solutions, and implement IT strategies that support company-wide initiatives.
  
• Technical or Customer-Facing Responsibilities:Providing technical support to internal and external users, configuring hardware and software, managing user accounts, and ensuring a seamless IT experience for all stakeholders.
  

Knowledge/Skills/Competencies

• Strong customer service orientation
• Good analytical, troubleshooting and problem solving skills.
• Good communication (both oral and written) and documentation skills.
• In-depth knowledge of the Windows OS (server and client) and the desktop operating environment. Linux and other mainstream OS knowledge will be helpful.
• Fundamental knowledge of networking concepts
• Good knowledge of infrastructure service management & diagnostic tools and processes
• Good knowledge of end-point security management tools and processes
• Holding advanced certifications such as ITIL, CISSP, or PMP, or having completed leadership training programs that enhance project management and team collaboration skills.
  

Physical Demands

• Duties of this position are performed in a normal office environment.
• Duties may require extended periods of sitting and sustained visual concentration on a computer monitor or on numbers and other detailed data. Repetitive manual movements (e.g., data entry, using a computer mouse, using a calculator, etc.) are frequently required.
• Work Hour: Night Shift (9:00 PM - 5:15 AM)
• Work Location: 2, Aza Raijin Yoshioka Taiwa-cho Kurokawa-gun, Kurokawa-gun, Miyagi, Japan
  

Typical Experience

• Experience in supporting IT infrastructures in industries similar to the company's operations, demonstrating an understanding of sector-specific challenges and requirements.
• Demonstrated experience in scaling IT operations to support global markets, implementing process improvements that optimize resource allocation, and driving innovation within the IT department.
  
• Active participation in industry conferences, speaking engagements, or published works that showcase thought leadership and expertise in IT infrastructure management.
  
• Additional foreign language proficiency if the company operates on a global scale, enabling effective communication and collaboration across international teams.
  

Typical Education

• Bachelor's Degree or consideration of an equivalent combination of education and experience.

• Educational Requirements may vary by Geography

Notes

This job description is not intended to be an exhaustive list of all duties and responsibilities of the position. Employees are held accountable for all duties of the job. Job duties and the % of time identified for any function are subject to change at any time.

Celestica is an equal opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against on any protected status (including race, religion, national origin, gender, sexual orientation, age, marital status, veteran or disability status or other characteristics protected by law).

At Celestica we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. Special arrangements can be made for candidates who need it throughout the hiring process. Please indicate your needs and we will work with you to meet them.

COMPANY OVERVIEW:

Celestica (NYSE, TSX: CLS) enables the world's best brands. Through our recognized customer-centric approach, we partner with leading companies in Aerospace and Defense, Communications, Enterprise, HealthTech, Industrial, Capital Equipment and Energy to deliver solutions for their most complex challenges. As a leader in design, manufacturing, hardware platform and supply chain solutions, Celestica brings global expertise and insight at every stage of product development – from drawing board to full-scale production and after-market services for products from advanced medical devices, to highly engineered aviation systems, to next-generation hardware platform solutions for the Cloud. Headquartered in Toronto, with talented teams spanning 40+ locations in 13 countries across the Americas, Europe and Asia, we imagine, develop and deliver a better future with our customers.

Celestica would like to thank all applicants, however, only qualified applicants will be contacted.

Celestica does not accept unsolicited resumes from recruitment agencies or fee based recruitment services.