Tokyo Agoda

The Opportunity:

As a Partners Team Lead, your key objective will be growing the coverage and quality of Agoda's supply network. You will manage a team that take care of a large portfolio of emerging and high growth supply partners and assist in partnership related functions at scale.

Responsibilities:

  • Manage a team of Team Captains and/or Partner Executives who contact emerging and high growth supply partners to highlight revenue growth opportunities, respond to partner requests, and onboard new partners.
  • Contribute to shaping plan, strategy and direction of Growth and Accelerator Team and ensure alignment and achievement of both regional and country growth target
  • Provide constructive feedback – Coach, mentor, motivate and evaluate the performance of the team on a regular basis
  • Identify performance gaps, formulate action plans to address identified gaps, implement and monitor action plans to ensure success
  • Cultivate an environment where team members are empowered and demonstrate a strong sense of ownership and belonging
  • Manage project sprints and ensure appropriate processes, plan and execution is delivered
  • Ensure efficient communication with partners through various communication methods including phone, email, messaging, and webinars
  • Oversee the prioritization of team daily tasks, monitor results and track progress in internal systems
  • Improve team operational processes and manage supporting resources
  • Qualifications:

  • Bachelor's Degree or higher from top university
  • Minimum 5 years' experience working in operationalor execution role
  • Understands, demonstrates and can coach/train others on business development skills
  • Minimum 3 years of senior supervisory/team management experience
  • Analytical and proven track record in using data to drive teams and make decisions
  • Intellectual curiosity
  • Excellent personal and interpersonal skills to interact with a variety of individuals, including building strong partnerships with other departments
  • Ability to work under pressure in a competitive industry/rapidly changing environment
  • Excellent communication & presentation skills and strong emotional intelligence
  • Native level Japanese to communicate with clients speaking Japanese and intermediate English to communicate internally


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