Key Job Accountabilities 主要職務
The DC Technical Operations Manager plays a pivotal role in enhancing our e-commerce presence,
focusing on optimizing our DC E-Flagship websites. This key position bridges technical expertise with
operational excellence, ensuring our digital platforms perform at their peak.
. Website Vital Optimization:
Strategically manage technical SEO initiatives to boost search engine rankings, driving more
qualified traffic and enhancing potential revenue streams.
Optimize site speed to exceed user expectations and reduce bounce rates, contributing to higher
engagement and increased sales conversions.
Advance tagging strategies for precise website tracking and analytics, enabling more effective targeting
in marketing campaigns and a higher return on ad spend.
. Operational Efficiency and Performance Management:
Monitor and improve operational efficiency and performance in daily issue management,
including identification and escalation of operational problems and bugs to the IT department.
Facilitate efficient ticketing and communication processes for technical issues, ensuring they are
addressed by IT in a timely and effective manner.
Collaborate with cross-functional teams to ensure consistency and effective communication between IT,
marketing, CRM, and customer service.
. Analytics and Reporting:
Produce regular reports on website performance, providing analysis based on KPIs.
Develop and execute strategies for site improvements using a data-driven approach.
. Technical Leadership within the Team:
Serve as the technical lead within the team, providing expertise in understanding and managing
the system end-to-end.
Bridge the gap between technical capabilities and business requirements, ensuring that solutions are
both technically sound and aligned with business objectives.
Foster collaboration and knowledge sharing within the team to promote a deeper understanding of
technical processes and business needs.
Must Have Aspects 必須項目
. Technical Expertise:
Deep knowledge and experience in advanced SEO optimization, website management,
and related technologies inluding inspecting HTML/CSS/Javascript code.
Practical skills in improving website performance and user experience.
. Operational Management Skills:
Ability to efficiently manage and resolve complex operational challenges.
Competence in quickly identifying and resolving technical issues in close cooperation with
the IT department.
. Analytical Abilities:
Capacity to make data-driven decisions and derive strategic improvements through quantitative analysis.
Understanding and utilization of KPIs and performance metrics.
. Communication and Collaboration Skills:
Effective communication and collaboration within cross-functional teams.
Excellent coordination skills to bridge the gap between business requirements and technical feasibility.
Native-level proficiency in Japanese. Business-level or higher proficiency in English.
. Leadership and Influence:
Ability to exert influence within the team using technical expertise.
Leadership in promoting knowledge sharing within the team to deepen technical understanding.
. Business Acumen and Revenue Growth Focus:
Strong business acumen with a relentless drive to understand and contribute to the bottom line.
Commitment to leveraging technical and operational expertise to drive revenue growth and
business success.
Preferred Qualification 希望項目
. Industry Experience:
E-commerce or digital marketing sector experience in consumer goods industry.
Familiarity with operating in a digital-focused business environment.
Experience working in a global corporate environment, demonstrating an understanding of diverse
business cultures and practices.
. Project Management Skills:
Ability to manage multiple tasks or projects effectively.
Experience in organizing and prioritizing project timelines.
. Technical Certifications:
Certifications in SEO, web analytics, database management, or other relevant technical areas.
Salesforce Commerce Cloud skills are plus.
. Leadership Experience:
Experience in leading teams or managing projects, even in an informal capacity.
Proven ability to drive change and innovation within an organization.
. Innovative Mindset:
A proactive approach towards developing innovative solutions.
Keen awareness of industry trends and technological advancements.
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