Tokyo Rakuten Full time

Description

: Department Overview

Providing high-quality services promptly and maximizing customer satisfaction are part of Rakuten Group's core principles and is our most important business strategy.

The IT governance activities necessary to implement this key business strategy are handled by members of the Group CIO/CTOs. Their responsibility is to develop, manage, and maintain operational guidelines for system and service design, report to management, and keep employees regularly informed.

The IT Governance Group Manager is a position that leads IT governance for the entire Rakuten Group, as part of the section responsible for Standardization and Quality activities in the Technology department, in collaboration with the section responsible for Information Security and Privacy.

Position:

Why WeHire

We are expanding and improving Group IT Governance and are looking for a dedicated professional to take on the role of IT Governance Manager.

Position Details

We are seeking an IT Governance Manager who will expand and improve group IT governance frameworks across the organization to improve productivity and mitigate risk.

Responsibilities

Expand and improve Group IT governance frameworks according to company strategies and objectives

Manage IT governance team

Oversee the development and implementation of IT policies, procedures, and standards

Ensure compliance with all IT regulatory requirements

Work closely with other departments to align IT services with business processes

Promote Rakuten's IT governance awareness

Mandatory Qualifications:

7+ years of professional experience in the IT governance field

3 years of team management experience

3 years of budget management experience
- Native Level Japanese language ability (in order to read documents and communicate with Stakeholders)

Business Level English (TOEIC 800 or above)

Strong teamwork capability in a diverse team environment

Understanding of IT governance frameworks and regulatory requirements

Excellent consultation, problem-solving, communication, and interpersonal skills

Strong verbal and written communication skills

Strong ownership and sense of responsibility

Desired Qualifications:

Experience in developing and implementing IT governance frameworks

Experience in IT compliance and risk management

Experience in a diverse workplace, and ability to work well in a team environment

Holder of any IT governance-related certifications, such as COBIT, ITIL

#corporate#strategyplanning #technologymanagement #technologymanagementdiv

Languages:

English (Overall - 3 - Advanced), Japanese (Overall - 4 - Fluent)

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