This organization is dedicated to advancing patient care through innovative, technology-driven surgical solutions.
With a strong focus on improving clinical outcomes and quality of life, the company supports healthcare professionals by delivering effective, next-generation treatment options.
Its success is built on a commitment to innovation, collaboration, and continuous professional development, creating meaningful career growth opportunities for its employees.
Position Overview
The Clinical Specialist is responsible for providing advanced technical and clinical support for a robotic surgical platform, including physician and staff training, in-service education, and on-site clinical assistance for both existing and prospective customers.
This position requires a high level of expertise in complex surgical environments, particularly those involving sophisticated, robotically assisted procedures.
The Clinical Specialist must demonstrate strong operating-room presence, exceptional attention to detail, and the ability to coordinate effectively with multiple healthcare professionals simultaneously.
In addition, this role serves as a key conduit between the field and internal teams, regularly sharing insights and observations related to clinical usage, customer feedback, and commercial activity.
The Clinical Specialist works to build confidence, competency, and expertise among physicians and clinical staff, while exercising independent judgment in planning and executing daily responsibilities.
Close collaboration with research and development teams is expected to support system enhancements and field-driven requirements.Key Responsibilities
Clinical and Technical Support
Deliver comprehensive product training, clinical support, and technical guidance to healthcare professionals
Provide staff education, in-service training, and hands-on troubleshooting in clinical settings
Support surgeons and clinical teams during complex procedures, ensuring effective and safe system use
Training and Education
Collaborate with professional education and commercial teams to design, develop, and deliver training programs for internal and external stakeholders
Conduct training in both classroom and field-based environments
Ensure educational programs are efficient, effective, and compliant with applicable regulatory standards
Cross-Functional Collaboration
Partner with research and development teams to support product enhancements, updates, and technical feedback
Communicate field observations and customer insights to commercial and development teams
Provide structured feedback on product design, usability, and clinical needs
Quality and Compliance
Maintain compliance with quality management system requirements and all applicable regulatory standards
Adhere to quality, safety, and environmental health policies
Ensure all presentations and training materials align with approved indications for use and organizational objectives
Qualifications And Experience
Education and Experience
Bachelor's degree from an accredited institution
Minimum of two years of relevant professional experience
Prior experience with complex medical devices, preferably involving robotic or advanced surgical technologies
Strong foundational knowledge of science and the medical device industry
Skills And Competencies
Excellent verbal, written, and presentation skills
Strong interpersonal skills with the ability to influence and persuade credibly
Proven ability to work effectively across multiple departments and stakeholder groups
High attention to detail with strong organizational skills
Ability to manage multiple priorities and adapt quickly to changing demands
Proactive, hands-on approach with a willingness to engage directly in tactical execution
Creative problem-solving skills with sound judgment and decision-making ability
Ability to analyze clinical data and clearly communicate safety and effectiveness insights
Additional Requirements
Willingness to travel extensively, up to approximately 75% (primarily domestic)
Proficiency in standard business software applications
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