Tokyo Rakuten
Job Description

Department Overview


The System Division is an organization that can engage in all tasks related to its all system, such as planning, development, operation and maintenance, etc., ranging from basic business systems to user applications for iPhone/Android.

The systems are open architectures and we are also actively adopting open source technology.

Position

Why We Hire


This position will take on the important role of IT that determines the success or failure of the banking business, which is a part of our social infrastructure.

In such an environment, we are looking for new team members who can mutually stimulate and grow together.


In this position, we will utilize best practices such as ITIL to design and improve the operation of our services.

Position Details

Operational Design/Change Management/Configuration Management/Incident Management/Operation Flow Creation
Planning of service strategy and service design in operation for each service level
Analysis of the current situation for organizing IT system operations
Operation improvement proposals and their execution based on indentation
Construction of necessary operation system and planning/planning of operation rules
Smooth negotiations and coordination with internal and external stakeholders
Operation Design (ITIL/Change Management/Configuration Management/Incident Management, Operation Flow Creation)

Mandatory Qualifications

System operation experience (5 years or more)
Management experience of team, or similar experience (3 years or more)
IT process design and improvement experience (3 years or more)
Logical thinking ability, flexibility and multitasking resistance
Excellent facilitation and presentation ability
Aggressiveness and initiative
Excellent negotiation / communication skills with stakeholder

Desired Qualifications

In-house system operation experience
Management experience of development project, or similar experience
Business application operation experience in financial systems
ITIL Expert holder
Operation process standardization experience

Other Information

Additional Information on Location

NBF Shinagawa Tower

Additional Information On Secondment

This position will be employed by Rakuten Group, Inc. and seconded to Rakuten Bank, Ltd.

For more information, please refer to the links below:

▼ About Company

History of the Rakuten Brand
Rakuten Group as a Global Company
Giving Back to Society

▼ Latest Company News

Press Release
Investor Relations

▼ Video Links

Other Rakuten Group Activities

▼ Conditions of Employment

Rakuten Group Employee Benefits

#engineer #fintechgroup #RakutenBank #infrastructureengineer

Languages

Japanese (Overall - - Fluent)
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