仕事内容:
\\在宅オンライン×スクリプト完備//医療現場を支えるコール業務です
AGA診療をはじめとする総合クリニックにて、患者様のご利用をサポートする在宅コールスタッフを募集しています。
スクリプトに沿って患者様へお電話をし、診療予約や購入につながるご案内を行っていただくアウトバウンド業務です。
対象の患者様に対して継続的にご案内を進めていただくスタイルで、 業務フローや対応マニュアルも整備されているので、安心して業務を開始していただけます。
事前に研修を実施し、業務中もチャット等でのサポート体制を整えております。
これまでの架電経験や顧客対応経験を活かして、医療現場を支えるやりがいあるお仕事をしてみませんか?
求める人材:
【応募条件】
・営業活動やコールセンター等でのアウトバウンド業務経験、または顧客への説明やご案内を含む電話対応経験のある方
(内線や担当者への取次ぎのみのご経験は対象外となります)
・在宅での業務という性質上、業務に使用可能なパソコンをお持ちの方
(スマートフォン・タブレット不可)
・ご自宅に安定したインターネット環境がある方
・週20時間以上の勤務が可能な方(必須)
1日の勤務は3時間以上からのシフトとなります
【注意事項】
・面接は業務に使用予定のパソコンからご参加いただきます
・インターネット環境は固定の光回線など安定した通信環境が必須です
(ホームルーターやモバイル回線は不可)
勤務時間・曜日:
■勤務時間
(日〜月)9:00~21:00シフト制
※特に【平日9:00~14:00、17:00〜19:00】【土日祝】にご勤務可能な方は、優先的に採用させていただきます。
勤務地:
・完全在宅勤務(全国どこからでもOK)
その他:
■契約形態
業務委託契約
■試用・研修
試用期間あり(1ヶ月)
(※スキルに応じて研修期間最大3ヶ月)
■お問合せについて
※当院のコールセンターは患者様専用ダイヤルとなっているため、お電話でのお問い合わせはお控えください。
雇用形態: 業務委託
給与・報酬: 1,400円 - 1,600円 時給
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