The Client Onboarding Function within Globallink is key to the success of the organization.
This role acts as a valued partner to the Client Acquisitions, Product Sales, Contract Administration and Support Teams in the onboarding of GlobalLink clients, addressing inquiries and ensuring all elements of the onboarding process have been completed in an accurate and timely manner.
Why this role is important to us `The team you will be joining plays an important role in the overall success of the organization.
Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability.
To make that happen we need teams like yours to help navigate employees and the organization as a whole. In your role you will strive for cutting-edge solutions that are straightforward and scalable.
Join us if making your mark in the financial services industry from day one is a challenge you are up for.
As a Globallink Client Implementation & Service, Officer, you will
Assist in the development, documentation, and management of a controlled, efficient and standardized Client Platform Onboarding process for GlobalLink
Advance the current Operating Model through transformation initiatives to improve the process and develop higher performing Client Onboarding teams.
Responsible for the day-to-day platform onboarding operations.
Participate in multiple project initiatives designed to enhance workflow and reduce risk.
Liaise with systems personnel, and key business stake holders to identify and prioritize systems initiatives designed to improve GlobalLink Platform onboarding.
Develop and maintain effective working relationships with key stake holders across business lines to ensure effective contribution to project goals and objectives.
Partner with global counterparts to implement and maintain a standardized platform onboarding process.Proactively identify and incorporate best practices ensuring process consistency across onboarding teams ensuring global process standardization of onboarding tasks.
Continuously identify and implement opportunities to improve service quality and operating efficiency, and mitigate relational risk
Be accountable for the various technology initiatives associated with client onboarding.
Support regional Platform Support functions as needed, including but not limited to answering and responding to client support inquiries, serving in a Help Desk/Trade Operations level two capacity and being a resource to assist level one support of client escalations if and as needed
What We Value
These skills will help you succeed in this role
Advanced Excel experience will be considered a strong plus.
Team player with flexibility and adaptability to change.
Strong problem solving, and decision-making skills.
Strong verbal and written communications skills.
Takes ownership of issues and see them to resolution.
Education & Preferred Qualifications
BS/BA degree required
3+ years' operations, finance, compliance, or business risk experience in the financial services industry and overall understanding of financial products, specifically GlobalLink products
Familiar with Globallink technology and infrastructure
Superior communication and organization skills supported by a strong customer service orientation and the ability to work in a global team environment
Excellent writing, project management, data management and reporting skills
Ability to evaluate a detailed workflow process and work with business stakeholders to develop and improve processes, including prioritization and execution of initiatives
Previous client relationship management and project management experience
Ability to manage multiple priorities with simultaneous deadlines
Conduct business in an ethical manner while displaying personal and corporate integrity
Language Requirements:
Fluency in Japanese is required. Proficiency in Korean is a strong plus.
About State Street
What we do. State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation, we're making our mark on the financial services industry. For more than two centuries, we've been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients.
Work, Live and Grow. We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary by location, but you may expect generous medical care, insurance and savings plans, among other perks. You'll have access to flexible Work Programs to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential.
Inclusion, Diversity and Social Responsibility.
We truly believe our employees' diverse backgrounds, experiences and perspectives are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients.
We warmly welcome candidates of diverse origin, background, ability, age, sexual orientation, gender identity and personality.Another fundamental value at State Street is active engagement with our communities around the world, both as a partner and a leader.
You will have tools to help balance your professional and personal life, paid volunteer days, matching gift programs and access to employee networks that help you stay connected to what matters to you.
State Street is an equal opportunity and affirmative action employer.Discover more at
About State Street
Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability.
We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success.
We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential.As an essential partner in our shared success, you'll benefit from inclusive development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most.
Join us in shaping the future.
As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law.
Read our CEO Statement
Job ID:
R
Show more Show less
-
Tokyo State StreetThe Client Onboarding Function within Globallink is key to the success of the organization. · This role acts as a valued partner to the Client Acquisitions, Product Sales, Contract Administration and Support Teams in the onboarding of GlobalLink clients, · addressing inquiries an ...
-
Tokyo, Japan State StreetThe Client Onboarding Function within Globallink is key to the success of the organization. This role acts as a valued partner to the Client Acquisitions, Product Sales, Contract Administration and Support Teams in the onboarding of GlobalLink clients. · This team plays an import ...
-
Tokyo State Street ￥4,000,000 - ￥10,000,000 per yearThe Client Onboarding Function within Globallink is key to the success of the organization. This role acts as a valued partner to the Client Acquisitions, Product Sales, Contract Administration and Support Teams in the onboarding of GlobalLink clients. · BS/BA degree requiredFami ...
-
Tokyo Kraken TechnologiesWe are looking for well-rounded individuals who are comfortable with ambiguity, are self-starters and willing to roll their sleeves up to work directly with clients. The Client Implementation Lead will lead overall projects on both the operating model e.g. how things are organise ...
-
Tokyo Kraken TechnologiesWe're looking for a Senior Client Implementation Lead to join our team at Kraken Technologies. As a key member of our implementation team, you will lead overall projects on both the operating model and the operating environment. You will need to work in partnership with technolog ...
-
Tokyo, Tokyo Kraken ￥10,000,000 - ￥20,000,000 per yearWe're a technology company focused on creating a smart, sustainable energy system. · Help us use technology to make a big green dent in the universe. · ...
-
Tokyo FactSet ￥4,500,000 - ￥8,000,000 per yearFactSet seeks Implementation Specialists to deliver Performance Analytics Risk Solutions to clients. · Partner with clients colleagues gather business requirements translate them into solutions · Develop scalable supported client workflows exceeding expectations · ...
-
Tokyo MediaMintWe are looking for a Technical Account Manager with strong experience in analytics implementation, and client-facing technical support. · Lead exploratory conversations with clients to explain what and why behind implementing the Conversions API · Advise clients on required event ...
-
Tokyo Y&L Consulting, Inc.This individual cultivates and maintains an on-going strategic relationship with their clients across an assigned Partner or a small group of direct Clients. · Cultivate and maintain strategic relationships with clients. · Expand Chorus Products and Solutions across Book of Busin ...
-
Project Manager
2週間前
Tokyo Tenth Revolution GroupWe are seeking an experienced Implementation Project Manager to deliver exceptional service through the planning, execution, and management of complex implementation projects. · Develop comprehensive implementation plans aligned with best practices · Manage project scope, milesto ...
-
Data Solutions
1週間前
Tokyo FactSetDue to our continuing growth, we are seeking highly skilled and motivated individuals to join the Data Solutions group as a DataFeed Implementation Specialist. · You will be given immediate responsibility, working directly on exciting and challenging projects and delivering busin ...
-
Tokyo Computer Futures ￥2,000,000 - ￥2,800,000 per yearOur client is seeking a dynamic Implementation Consultant in Tokyo. · ...
-
Tokyo Clarivate Full time￥3,000,000 - ￥6,500,000 per yearWe prioritize excellent work-life balance through a flexible hybrid work model...Clarivate is a global leader committed to innovation and collaboration. · ...
-
Tokyo RainFocus ￥400,000 - ￥800,000 per yearWe are in search of an exceptional Solution Consultant to work alongside our Solution Architect to consult on platform configuration best practices, · Become an expert in RainFocus platform · ...
-
Tokyo RainFocus Full time￥400,000 - ￥800,000 per yearRainFocus is in search of an exceptional Solution Consultant. The Solution Consultant ('SC') is critical to driving post-sale client implementations at RainFocus. · ...
-
Tokyo SS&C Technologies ￥8,000,000 - ￥12,000,000 per yearWe partner with clients around the world to respond proactively and transparently to regulatory requirements and solve the most complex challenges in financial risk management and performance measurement. · ...
-
Tokyo コグニザント Cognizant ￥5,000,000 - ￥10,000,000 per yearCognizant is seeking a highly skilled and bilingual Benchling Specialist to lead data migration, · instrument integration, · and analytics enablement for a cloud-based Electronic Lab Notebook (ELN) / Laboratory Information Management system(LIMS) implementation at a leading life ...
-
Tokyo Visa ￥1,800,000 - ￥2,400,000 per yearWe are currently looking for a Senior Manager to drive IT consulting engagements for our clients in Japan, · The Senior Manager will drive technology related client engagements and act as the main focal point, · , coordinating between the client team ,other internal stakeholders, ...
-
Tokyo Global-e Full timeWe are looking for an experienced and proactive Customer Support Agent to join our team in Japan. · In this role, you will be responsible for delivering swift and efficient service to both merchants and end customers. · Front-line service to merchants(B2B) and end customers (B2C) ...
-
Tokyo Richemont Full timeThe Retail Excellence Manager is responsible for elevating the client experience across all Buccellati boutiques in Japan. · Analyze and Report: Meticulously track and analyze the performance of CRM, Client Experience, and Clienteling programs. · Data-Driven Optimization: Utilize ...
-
Tokyo SThreeWe are working with a leading manufacturing client embarking on an SAP S/4HANA Public Cloud implementation, · This is a hybrid role with a strong remote component providing high degree of flexibility while contributing to strategic long-term transformation programme. · ...
