Company Description
Founded in 2009, KKBC is a B2B tech marketing agency focused on delivering innovative strategies and creative communication. Our services include media planning, digital management, brand research, and public relations. We operate across APAC, EMEA, and North America, embracing the diverse cultural perspectives of our teams across multiple countries to address both local and international market needs. At KKBC, we consider our people our greatest asset and strive to provide an environment where employees can contribute and grow as part of our mission to create inspiring brands worldwide.
Role Overview
We are seeking a Customer Success Specialist to support our Japanese market operations. This role focuses on client communication, project coordination, and ensuring smooth delivery of tasks.
Key Responsibilities
- Support day-to-day client communication and follow-ups.
- Coordinate with internal teams to track deliverables and deadlines.
- Assist in preparing reports, trackers, and proposals.
- Maintain clear documentation and support workflow improvements.
Requirements
- Hold a bachelor's degree in marketing, business, communications, or a related field.
- Strong communication skills in Japanese and English to professionally interact with clients, coordinate with internal teams.
- Organized, detail-oriented, and able to manage tasks independently.
- Basic knowledge or interest in marketing/digital marketing projects is a plus.
Working Conditions
- Full-time, permanent role.
- Remote, you'll need your own PC or laptop with a reliable internet connection.
- Standard working hours: Monday to Friday, 9:00 AM – 6:00 PM JST, with a 1-hour lunch break.
- Occasional attendance at onsite events may be required to support client activities and team initiatives.
Why Join Us
- Work with global tech clients in the Japanese market.
- Collaborative, multicultural team environment.
- Opportunities for learning and professional growth.
Note:
Due to the high volume of applications, only candidates who meet our requirements will be contacted.
Thank you for your interest in KKBC – we look forward to reviewing your application
-
Tokyo KKBC - B2B Marketing Agency Full time, Remote job￥2,000,000 - ￥2,800,000 per yearKKBCでは、B2Bテック企業に特化したマーケティングエージェンシーとして活動しています。クライアントのブランドを世界レベルに引き上げることを使命としています。 · ...
-
Tokyo KKBC - B2Bマーケティング・エージェンシー Full time￥1,280,000 per year）KKBC(！)：B2B퓭소시인대주 세케하세요.ﷷ보6댐조는 문유 · 칀일는 2009로 머제동.채B2B · BAM! · cci19. 차 kkbc.com, . · main content:, · ,,The primary duties of the job are as follows: · 위uci Communication and rapid follow-up with clients · Collaboration with internal teams to manage schedules and progress · S ...
-
Tokyo, Japan FoundryのCustomer Success Manager, Japanの求人応募 ￥2,500,000 - ￥5,000,000 per year+About the Role As the Customer Success Manager you will collaborate closely with our team of skilled sales representatives to expertly set up meticulously track and precisely report on the cutting-edge digital programs we're executing for technology clients This presents an exce ...
-
Customer Success
3日前
Tokyo, JP Manabie· 世界最高峰の教育へのアクセスが可能になりつつあります。しかし、学習の継続は依然としてオンライン教育における大きな課題です。Manabieは、テクノロジーと人の力を借りて学習体験を磨くことで課題に向き合い、教育の再定義に向けて奮闘しています · ...
-
Customer Success
2日前
Tokyo, Tokyo, Japan Restar弊社は「不動産取引をデータと技術で加速する」をミッションに、不動産業界特化型のBtoB SaaS『REMETIS』を提供しています。私たちの目標は、『REMETIS』の提供を通じて、顧客の不動産ビジネスを成功に導くことです。 · 事業用不動産売買を加速する統合データプラットフォーム『REMETIS』の提供を通じて、顧客の不動産ビジネスを成功に導きます。 ...
-
Tokyo, Tokyo KKBC - B2B Marketing Agency Full time, Remote job￥3,000,000 - ￥4,500,000 per yearWe are seeking a Customer Success Specialist to support our Japanese market operations. This role focuses on client communication, project coordination, and ensuring smooth delivery of tasks. · Support day-to-day client communication and follow-ups. · Coordinate with internal tea ...
-
Tokyo, Japan Datadog+ Enterprise Customer Success Managerとして、Datadogの中でも最大規模かつ戦略的に重要な顧客を担当し、プロダクトの健全な活用促進と、ポジティブな顧客体験の実現をリードしていただきます。 · +SalesおよびTechnical Solutionsと連携し、オンボーディングから活用成熟フェーズまでのプロダクト利用促進を主体的に推進 · 新規顧客のオンボーディングプロセスをオーナーとして設計・推進・プロジェクト管理 · 顧客のサクセスプランを策定し、主体的に管理・実行 · ...
-
Tokyo think-cell Softwarethink-cellの革新的なチームに参加しませんか契約後の主要なリレーションシップオーナーとして、継続率および長期的な価値の最大化に注力アカウントマネージャーと連携し、継続率および長期的価値の最大化を推進 ...
-
Tokyo, Tokyo Asurion ￥1,500,000 - ￥2,000,000 per year米国に本社を置くグローバル企業であるアシュリオンは最新のテクノロジーを活用し、お客様が日々お使いになられている携帯電話端末を含めたデジタル機器及び家電にかかわる問題やお困りごとを速やかに解決することで、お客様の生活をより快適にすることをミッションとして掲げる〝Tech Care Company″です。 ...
-
Tokyo, Tokyo SAP ￥6,000,000 - ￥12,000,000 per year日本のDXを牽引する「働きがいNo.1企業」で、あなたのキャリアの次なるステージを築きませんか? · ...
-
Tokyo, Tokyo Kyriba ￥2,500,000 - ￥5,000,000 per yearIt's fun to work in a company where people truly BELIEVE in what they're doing · We're committed to bringing passion and customer focus to the business. · Kyriba is a global leader in liquidity performance that empowers CFOs, Treasurers and IT leaders to connect, protect, forecas ...
-
Tokyo, Japan think-cellthink-cellは、プロフェッショナルの業務効率と生産性を高める強力なソフトウェアソリューションを開発しています。APAC地域の主要アカウントを担当するカスタマーサクセスマネージャーとして、戦略的かつ顧客志向のリーダーを募集しています。 · 契約後の主要なリレーションシップオーナーとして、継続率および長期的な価値の最大化に注力アカウントマネージャーと連携し、継続率および長期的価値の最大化を推進社内チャンピオンやエグゼクティブスポンサーと連携し、製品導入の促進、課題解決、新たなユースケースの発掘を推進エグゼクティブ向けビジネスレビューを主導し、利用状況 ...
-
Tokyo Zoom ￥1,960,000 - ￥2,800,000 per yearThe Manager, Customer Success role oversees Japan customer success teams ensuring satisfaction retention and growth. It also aligns regional initiatives with global business objectives. · ...
-
Tokyo Spotify ￥6,000,000 - ￥12,000,000 per yearWe are looking for a highly motivated individual to join our Customer Success team as an Agency focused Customer Success Manager in Japan. In this role, you will be focused on agency relationship growth, education, and unlocking new client opportunities. · Build and maintain stro ...
-
Tokyo, Tokyo Spotify ￥2,500,000 - ￥3,500,000 per yearWe are looking for a highly motivated individual to join our Customer Success team as an Agency focused Customer Success Manager in Japan.Bachelor's degree, preferably in Sales, Advertising, Marketing or Business · Minimum 3 years experience in digital media planning and/or buyin ...
-
Tokyo, Tokyo Meltwater ￥4,000,000 - ￥8,000,000 per yearBegin your career as a Customer Success Manager at Meltwater, where each day is dedicated to ensuring the continued success and satisfaction of our valued customers. We're searching for driven individuals to join our team and play a pivotal role in delivering exceptional experien ...
-
Tokyo, Tokyo Foundry ￥3,000,000 - ￥4,500,000 per yearWe are looking for a Customer Success Manager to collaborate closely with our team of skilled sales representatives to expertly set up, meticulously track, and precisely report on the cutting-edge digital programs we're executing for technology clients. · This presents an excepti ...
-
Tokyo, Japan DialpadThe Customer Success team is instrumental in the success and retention of Dialpad customers. As a Customer Success Manager in Japan, you will delight and assist our customers from their first call to their last. · Attend BaseCamp onboarding program. · Work closely with manager an ...
-
Tokyo, Tokyo KKBC - B2B Marketing Agency Remote jobWe are seeking a Customer Success Associate to support our Japanese market operations. · ...
-
Tokyo Dialpad ￥3,600,000 - ￥6,000,000 per yearWe are seeking a Customer Success Manager to join our team in Tokyo. As a Customer Success Manager, you will be responsible for ensuring the success of our customers by delivering positive customer and company outcomes. You will work closely with our customers to understand their ...
-
Customer Success
3週間前
Tokyo RESTAR Full time￥4,500,000 - ￥8,000,000弊社は「不動産取引をデータと技術で加速する」をミッションに、不動産業界特化型のBtoB SaaS『REMETIS』を提供しています。私たちの目標は、『REMETIS』の提供を通じて、顧客の不動産ビジネスを成功に導くことです。 · CUSTOMER SUCCESS TEAMは、この変革を実現する中核を担っています。顧客との関係構築を通じて、顧客の成功とRESTARの事業成長を両立させることが、私たちの使命です。 · ...
