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Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

Overall Role

The Facilities Coordinator (FC) will be a part of Enterprise Workplace Strategy team and overseas the Service Desk team, Mail room in Shinagawa HQ and Osaka, also remotely provides facility services to other offices in Tokyo and Kanagawa. This role requires excellent organizational skills, attention to details and the ability to multitask in a fast-paced environment. The ideal candidate will have a strong customer service orientation, proactive approach to problem-solving, great hospitality, vendor management skills and flexibility.

Duties & responsibilities

What this job involves –

Supervise and Support EWS Service Desk team

• Administrative Support

Invoice process, SAP, Invoice Plan/Limit PO requisitions, payment due date management, order/replenish stationery business cards ordering, daily office inspection, coffee machine/tea dispenser management, Receptionist services,

• Security Management

Security badge/ building cards management.

• Ad-hoc responsibilities assigned by Facilities Manager.

Mail Room Support

• Cover Mail Room during lunch break when necessary.

Vendor Management

• Deliver concierge service with local expertise and insider knowledge.
• Manage transportations request from visitors and employees.

Work Order Management (Corrigo)

• Process vendor invoices
• Cleaning inspection
• Asset management of each office
• Receive and process incoming work order request after launching

Facilities Management

• Attend facilities projects (after work, weekend included)
• Serve as the point of contact for facilities-related inquiries and requests
• Align with Client and the Building Security Centre
• Corporate seal request

Support to Facilities Manager (FM)

• Proceed task assigned by FM
• Back up FM in case of the absence
• Support local EWS stakeholders on IFM related follow-ups

Candidate Specification

Experience

• 3-years' experience in GA and/or Facilities Management
• Diploma/degree from an accredited institute

Task Skills

• Proficiency with Microsoft Word, Excel and PowerPoint.
• Prioritise tasks effectively, time management skills

Personal Skills

• Ability to meet tight schedules and deliver high quality of work
• Good command of communication both in Japanese and English
• Good personality with nice balance of professionalism and friendliness   

Location:

If this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements.  We're interested in getting to know you and what you bring to the table

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Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process –  you may email us at This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.