JLL empowers you to shape a brighter way.
Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
Overall Role
The Facilities Coordinator (FC) will be a part of Enterprise Workplace Strategy team and overseas the Service Desk team, Mail room in Shinagawa HQ and Osaka, also remotely provides facility services to other offices in Tokyo and Kanagawa. This role requires excellent organizational skills, attention to details and the ability to multitask in a fast-paced environment. The ideal candidate will have a strong customer service orientation, proactive approach to problem-solving, great hospitality, vendor management skills and flexibility.
Duties & responsibilities
What this job involves –
Supervise and Support EWS Service Desk team
- Administrative Support
Invoice process, SAP, Invoice Plan/Limit PO requisitions, payment due date management, order/replenish stationery business cards ordering, daily office inspection, coffee machine/tea dispenser management, Receptionist services,
- Security Management
Security badge/ building cards management.
- Ad-hoc responsibilities assigned by Facilities Manager.
Mail Room Support
- Cover Mail Room during lunch break when necessary.
Vendor Management
- Deliver concierge service with local expertise and insider knowledge.
- Manage transportations request from visitors and employees.
Work Order Management (Corrigo)
- Process vendor invoices
- Cleaning inspection
- Asset management of each office
- Receive and process incoming work order request after launching
Facilities Management
- Attend facilities projects (after work, weekend included)
- Serve as the point of contact for facilities-related inquiries and requests
- Align with Client and the Building Security Centre
- Corporate seal request
Support to Facilities Manager (FM)
- Proceed task assigned by FM
- Back up FM in case of the absence
- Support local EWS stakeholders on IFM related follow-ups
Candidate Specification
Experience
- 3-years' experience in GA and/or Facilities Management
- Diploma/degree from an accredited institute
Task Skills
- Proficiency with Microsoft Word, Excel and PowerPoint.
- Prioritise tasks effectively, time management skills
Personal Skills
- Ability to meet tight schedules and deliver high quality of work
- Good command of communication both in Japanese and English
- Good personality with nice balance of professionalism and friendliness
Location:
On-site –Tokyo, JapanIf this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements. We're interested in getting to know you and what you bring to the table
JLL Privacy Notice
Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.
For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.
For additional details please see our career site pages for each country.
For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.
Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.
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