Our solutions are a key part of most industries - electronics, medical research, renewable energy, food production, infrastructure and many more. Working with us means working with the latest technologies and groundbreaking, sustainable innovations.
Join us on our journey for a better tomorrow.
Your Role
職種名: カスタマーサービス(名古屋・MIV/GI) (産業技術事業事業本部)
直属上司: Business Controller/Customer Servcie Team Leader
職務概要・期待されるミッション
営業担当者や営業・サービス部門長に対する営業サポートを担当し、顧客満足の向上に最善を尽くすことが期待されます。売上増加や社内プロセス改善といったビジネス目標に向けた計画をチームリーダおよびチームのメンバと共に実行します。複数の社内部門だけでなく、お客様、仕入れ先、等、さまざまな方とのコミュニケーションを通じて、より効率の良い質の高いタスクの達成が求められます。
職務内容
SAP/SPIRITシステムを使用したオーダー入力から売上・請求処理までの一連のプロセス
製品の発注、入荷・検品、梱包・発送業務
営業サポート(以下を含むがこれらに限定されない)
見積成
顧客・仕入れ先・製品データ管理
ロジスティクス
各種レポート
顧客窓口(問い合わせ、クレームなど)
在庫管理
庶務(オフィス消耗品管理、請求書処理、郵便や宅急便の受け取り・発送など)
必要とされる知識、スキル
インサイドセールスまたはカスタマーサポートの経験(2年以上)
工業製品メーカーや代理店での勤務経験(歓迎)
SAP操作スキル
PCスキル、Excelスキル(中級程度)
英語中級
優れたコミュニケーション能力とタイムマネージメントスキル
チームワークと柔軟性
To succeed, you will need
・SAP操作スキル(あればすぐに日常業務に活かせる)
・カスタマーサービスのスタッフとして、求められるシステムの操作スキルを習得する
・業務効率化への積極的な取り組み
・優れたコミュニケーション能力
・積極的な営業サポート
In return, we offer you
・SAP、ファイナンスに関する基礎トレーニング
・社内の異なる部門のサポートをすることによる、広い業務知識、組織の理解の促進
・社内外の様々な関係者と調整するコーディネーターとしての機会
City
Yokohama
Recruiter
Hiring Manager
Sachie Yato
Last Day to Apply
Diverse by nature and inclusive by choice
Bright ideas come from all of us. The more unique perspectives we embrace, the more innovative we are. Together we build a culture where difference is valued and we share a deep sense of purpose and belonging.
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